Vertu Motors - Vauxhall Durham Reviews 

61
TrustScore 4.5 uit 5

4,7

Abbey Road, Pity Me, DH1 5DQ Durham, County Durham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Shaun and George at Durham branch where absolutely fantastic. Switched me to a better car and quickly knowing I needed it for my daughter and work. Also at the best price possible which I appreciate.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vertu Durham We've been loyal customers for 28 years and always get great service. Gary Hann was great as usual, keeping us up to date with progress of our ne.lw Grandland electric. Happy customers.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alot of help on getting the write car staff was amazing going back and forth till I agreed on the best one must appreciated

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought my Seat Arona from Vertu Vauxhall in Durham. The staff were very helpful and answered any questions I had with regard to the car. Their detailer also sorted an issue which I’d found on one o... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Vauxhall Durham

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Abbey Road, Pity Me, DH1 5DQ, Durham, County Durham, Verenigd Koninkrijk

  • 0344 659 6922

4,7

Uitstekend

TrustScore 4.5 uit 5

61 reviews

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4,7

Alle reviews

(61)

13.357 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fully enjoyed my experience with your…

Fully enjoyed my experience with your team James was outstanding friendly, explained everything answered all questions we asked he is an asset to your company.
I felt comfortable in your showroom at all times felt welcomed and valued was never put under pressure (unlike other dealerships) 10/10 experience will definitely return for any future cars than you and wish James and you whole team a happy new year 🥳 will be highly recommending 😁 Angela

29 december 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Good afternoon Angela. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with James and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Beoordeeld met 2 van de 5 sterren

Not a good experience when I went to…

Not a good experience when I went to look at it it wanted body work on the passenger side the sales man said it would be all done when I picked it up it was parked beside another vehicle on that side so couldn’t see it but when I got it home they hadn’t touched the body work so what’s to say that the service etc has been done when they lied about the body work I phoned the sales man about it and they have booked it in on the 07/01/26 for the work to be done this is not very professional and dishonest to the customer so I hope they keep there word this time

20 december 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We understand you are booked in for 6th December to have this resolved for you, apologies again, Dawn

Beoordeeld met 5 van de 5 sterren

Top marks again for Vertu Motors!!!

Been buying cars from Vertu motors for a few years and the customer service is always excellent,my wife and I bought a Vauxhall Corsa Yes and my daughter bought a similar model in a different colour,we bought the cars at Vauxhall Durham and our salesman Gary Hann was as usual excellent in helping us through the purchase of the cars!!

12 december 2025
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Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

I was very impressed with the young lad…

I was very impressed with the young lad George pepper i was surprised at how.much he knew and how helpful he was also general manager Sean magill was really helpful and friendly I will definitely be coming back

4 december 2025
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Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Great service from Gary Hann

Great service from Gary Hann. Always had good service with all our purchases of vauxhalls. Staff friendly, helpful and very informative.

3 december 2025
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Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Sales woman went well above and beyond…

Sales woman went well above and beyond to help me with new mobility car I would well recommend such a friendly and very helpful service durham vauxhall thank you so much 10 /10

20 november 2025
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Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable…

Very helpful and knowledgeable salesperson

20 november 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Good afternoon Heather. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very helpful. Took care to explain everything in great detail when we bought two used cars recently. I look forward to an ongoing relationship with this service.

18 november 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Thank you gary

Gary the sales executive that helped me buy my new car was very helpful and patient, he made buying this car very easy and uncomplicated
Thank you gary

12 november 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Good morning Michael. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Vauxhall Durham

Our third new car from Vauxhall Durham - the new Frontera- and as always a friendly professional service from start to finish. Gary offered expert friendly guidance and support throughout the purchase process, and after delivery. 10 out of 10 for excellent customer service.

11 november 2025
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Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Great service from Gary

Great service from Gary, kept me updated every step of the way until I got my car. Would highly recommend.

5 november 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

James was great

James was great. Talked us through everything. Great chap

24 oktober 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Good morning. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

Friendly and super helpful

Mr Collins was an amazing employee who was extremely helpful and informative.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Durham

Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Great service

Great service, no pressure to buy.

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Durham

Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

Valuation turned into a New car :)

I was invited for a valuation for my car, knowing I'd also been actively looking for a new one. From the moment I stepped into the saleroom I was made to feel welcome and very comfortable. The gentleman who assisted me with choosing my new car has been fantastic, especially with my indecisiveness haha. Thank you so much to Martin and all of the team he works with. They've been amazing and have really great customer and communication skills.

29 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Fantastic service,Brilliant experience

Brilliant experience
Fantastic car
Martin the sales assistant was fantastic,, all wet though hassle free

20 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

A great customer experience

A great customer experience. Easy to order the vehicle and take delivery within 10 days. Staff are friendly, courteous and extremely helpful. The environment is warm and welcoming. Well done James and Sean.

17 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Durham

Antwoord van Vertu Motors - Vauxhall Durham

Thank you so much for your kind words! We are so happy to hear that James & Sean were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 4 van de 5 sterren

Pleasant and friendly staff.

Pleasant and friendly staff.
Good Salesman ang good experience all round..
Ta

17 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Durham

Hi Barry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish…

Excellent service from start to finish with Martin and the team, a lovely touch receiving some flowers too on picking my new car up, thank you 😊

8 september 2025
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Antwoord van Vertu Motors - Vauxhall Durham

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Martin and the team. We hope to see you again soon. Happy motoring, Chloe

Beoordeeld met 5 van de 5 sterren

1st Class Customer Service

Bought my new Corsa from Martin at Durham. I highly recommend speaking to him as his customer service was amazing. They gave me a fab deal and I will not go anywhere else. I love my car it’s amazing to drive and I love the colour. Thank you Martin and Michael. See you in 3 years. Julia

5 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Durham

Antwoord van Vertu Motors - Vauxhall Durham

Good morning Julia. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Martin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

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