My first time buying from V.GAN. I ordered Grain Chelsea Boots and I ordered the wrong size to begin with, the return was easy, the return shipping was inexpensive and my CC was credited quickly. I... Toon meer
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Lees wat reviewers zeggen
The first pair of boots was a bit too large, but the return process was very smooth. The second one was perfect: perfect sized, stylish and very comfortable! I highly recommend the product!
Bedrijf heeft geantwoord
I’m absolutely delighted with my experience! The two pairs of boots I received were of fantastic quality. Both pairs arrived impeccably packaged, with great attention to detail. It’s wonderful to f... Toon meer
Bedrijf heeft geantwoord
Fantastic sandals - glad I managed to get these while I still could! I now have three pairs in different colours and want the silver ones, too! Excellent quality, comfortable, fast delivery. All you c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Contactgegevens
Verenigd Koninkrijk
- help@vgan-life.com
- vgan-life.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent customer service by Sharmane
Excellent customer service by Sharmane! She was very friendly and helped solve my issue. Quick email responses.

Antwoord van V.GAN
Lost return and won't refund
Bought some mule type shoes from them in September, when they arrived they were too small, sent back using the enclosed returns label via Royal Mail tracked delivery, V.GAN are saying they never received them and Royal Mail are saying they delivered them. Neither will take responsibility or give me my money back so I am down £50 plus the cost of the tracked return! I have to say I'm not impressed and won't be buying from them again
Look great and packaged beautifully
Received my shoes today and they look great, seem comfortable (but haven't really worn them yet) and they were packaged beautifully.

Antwoord van V.GAN
Great style in every detail
Great style, they look terrific in every detail including the beautiful lining. Solid design with practical soles for walking and gripping.

Antwoord van V.GAN
Shoes are beautiful and very comfy
Shoes are beautiful and very comfy.
I would have appreciated a notice during checkout that I would have to pay import taxes (they were quite high). But not a big deal

Antwoord van V.GAN
Far too small.
Good quality
Good quality, lets see how long they last. The previous pair was flimsy, soles broke within a few months of use. I returned them and received a refund, which I feel was fair.

Antwoord van V.GAN
Fantastic quality products
Fantastic quality products, well packaged and delivered quickly. Highly recommended!

Antwoord van V.GAN
Luxurious and Animal Friendly
I love the range of what V.GAN has curated. So many lovely things that align with my values. And the service level is great - excellent shipping and customer service. Definitely my new go to webstore for 2026!

Antwoord van V.GAN
The order arrived very quickly but the…
The order arrived very quickly but the shoes are not comfortable and rub against my ankles causing soreness and injury.

Antwoord van V.GAN
Fantastic boots
Fantastic boots, so comfy and provided peace of mind that they are free from any animal cruelty

Antwoord van V.GAN
Lovely looking shoes
Quick and efficient delivery
Beautifully packed
The shoes look lovely
They are a gift so not been worn yet
I am hopeful that the recipient will be very pleased

Antwoord van V.GAN
I love my new slippers
I treated myself to some new cosy Date Mule slippers! They are SO comfortable, I absolutely love them! 😗👌

Antwoord van V.GAN
Very well made, comfortable boots
Very well made, comfortable boots. I have quite wide feet & was worried the boots would be too narrow for me. They fit perfectly & I hope they last because they're great.

Antwoord van V.GAN
Very easy to order
Very easy to order. Arrived nice and quickly.

Antwoord van V.GAN
Quick delivery and perfect product
Quick delivery and perfect product. Keep up the good work

Antwoord van V.GAN
Great product which was delivered on…
Great product which was delivered on time

Antwoord van V.GAN
Love the boots
Love the boots, they arrived in good time and fit me perfectly.

Antwoord van V.GAN
Great products and exceptional customer…
Great products and exceptional customer service

Antwoord van V.GAN
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