Vico Homes Reviews 

268
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(268)

262 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Workman carried out the work perfectly…

Workman carried out the work perfectly cleared up after

1 april 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Susan Ashton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Elliot and Mark did a Fabulous job…

Elliot and Mark did a Fabulous job today installing a new bath tub for me. Friendly, neat and tidy, the work carried out was a job well done, thank-you.

24 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for that great feedback. Really appreciated

Beoordeeld met 4 van de 5 sterren

Just waiting joiner now to finish doing…

Just waiting joiner now to finish doing my front porch.needs reboarding totally.see last job reference : 250219280

23 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for the positive feedback. I can also confirm that further work has been logged

Beoordeeld met 5 van de 5 sterren

Andrea explained everything from start…

Andrea explained everything from start to finish well please with service provided

20 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Mark Hunter. We're so happy to hear that you're pleased with how we've dealt with things for you .

Beoordeeld met 4 van de 5 sterren

Easy to understand

Questions easy to read and understand with them been short and not too long and less understanding

17 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your feedback Sharon Hellewell Sharibo
.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback Robert

Beoordeeld met 5 van de 5 sterren

I am happy with your cooperation and…

I am happy with your cooperation and efforts and I am happy with your team and I wish you success in your work. Thank you.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thank you for your great feedback and for your kind words, Mhammad Mansoori.

Beoordeeld met 4 van de 5 sterren

I was given reassurance during my call…

I was given reassurance during my call that my concerns were important good customer service

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Jan Dean Burkinshae. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Spoke to a very polite young man who…

Spoke to a very polite young man who solved my problem thankyou Ben you are a good listener

5 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Ann Clayton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

I had a query and I was helped by Joy…

I had a query and I was helped by Joy who answered all my questions and was very professional and knowledgeable

4 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Rachel from Vico Homes has been…

Rachel from Vico Homes has been absolutely amazing from start to finish of our shared ownership journey. She was always helpful, professional, and supportive throughout the whole process. She made everything clear and stress-free for us. We truly appreciate all her hard work and guidance. Thank you so much, Rachel.

3 maart 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback Mouzam Mohammed. We're so happy to hear that you're pleased with our service.

Beoordeeld met 5 van de 5 sterren

It was a bit strange at first still…

It was a bit strange at first still getting used to the different size from the flat to the bungalow ready for spring to get used to it but will get there if the first months energy bill is anything to go by it will save me quite a bit of money

3 december 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback Mr P Martin. We're so happy to hear that you're pleased with our service.

Beoordeeld met 5 van de 5 sterren

Stair lift …chair

The person I spoke to was very helpful he told me a lot I needed to know that helped me & people who I needed to contact when Vico couldn’t help me so yes I do appreciate the Help he gave me & a big thank you sorry I couldn’t remember his Name Hope he’s / his Boss sees this and knows who was working that day I rang in because he was Most helpful thank you some much

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback Yvonne Harkin. We're so happy to hear that you're pleased with our service.

Beoordeeld met 5 van de 5 sterren

homesearch issue

Spoke to Alex re homesearch issue, she was polite, friendly & helpful. Solved my issue.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Bev Stowell. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 3 van de 5 sterren

The person that came out to door did ok…

The person that came out to door did ok but not happy they said they can’t replaced door as they didn’t put it in but it was on when we moved in 4 years ago and was on years before that. He said I should have signed something about it when we moved here . I never did would have done as boiler is out there in cupboard so wasn’t happy he said he would have to take it off but he rubbed in down and ok for now

24 februari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Denise Wilson
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

I was confused about my rent

I was confused about my rent, Nicola was great help and sorted it out for me she was very helpful

23 februari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Carol Butterfield. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 1 van de 5 sterren

I have had an anti social issue with 1…

I have had an anti social issue with 1 of their tenants for years.also with WHA.its like banging your head against a brick wall. They just don't care or bother. total waste of time complaining. Had the police out to him. Don't want to know. Bloody rubbish. Staff completely crap.

9 januari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Steve Deg
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting Anti Social Behaviour. We’d like to talk to you to understand more about what’s gone wrong and try and help with the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Joiner arrived unexpectedly and…

Joiner arrived unexpectedly and finished job expertly. Thank you.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Dave Lawson. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Good job,done efficiently.!

I rang vico homes today because my boiler was on the blink straight away one of assistants answered the phone asked me the problem took my details told me it was urgent but not to worry as they would be out as sat and they was they did a brilliant job left me no mess polite new there job got it done and went great work!!

17 februari 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Julie Hayward and we're happy that you're pleased with how we've dealt with the boiler repairs in your home

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