Ordered an HVAC panel for a Disco Sport. Seemed a great item and happy with the quality and price paid. Contacted support with a query post-installation and the response was super-quick and informa... Toon meer
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I had a great experience with Victorious Automotive! I had a 13-inch GPS and infotainment system installed, along with a new AC display, and everything was done perfectly. The installation was su... Toon meer
Bedrijf heeft geantwoord
Product works great - just as advertised to connect wirelessly to apple app.
Received wrong item and having to wait another 10-12 days to receive new item and having to pay out of pocket for return shipping only to be refunded later,after already waiting for delivery not happy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Victorious Automotive, our mission is to provide you with the finest automotive products and accessories available in the market. We carefully source our products from leading suppliers across the globe, ensuring that you have access to the latest and most stylish collections. With a specialized focus on Range Rover accessories, our expert team brings a wealth of knowledge and experience to deliver top-quality solutions for your vehicle. Whether you’re looking for performance upgrades or luxury enhancements, we offer a wide selection to meet your needs. Our dedicated team is always on hand to assist you with personalized recommendations and to ensure your satisfaction. Please don’t hesitate to contact us for any inquiries or support.
Contactgegevens
Verenigd Koninkrijk
- victorious.shop
3,6
Gemiddeld
61 reviews
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Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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The equipment's did not come with…
The equipment's did not come with detailed installation instructions! Rage Rover L405
11 september 2024
Great company
Great company
I was very pleased with the content of the website, the service and the accurate estimate of delivery. Overall a very satisfied customer
21 november 2024
Bad fitting and poorly painted
The product was poorly painted. The paint fell off. Ik had to make adjustments on the car and the item to get it on.
I am disappointed.
24 juli 2024
Can't fault the customer service.
Ordered an HVAC panel for a Disco Sport. Seemed a great item and happy with the quality and price paid. Contacted support with a query post-installation and the response was super-quick and informative. Watch out though, be prepared for import duty needing to be paid on items shipped from China. Factor that into the purchase cost.
UPDATE: Panel had multiple issues and had to be returned but the company were decent and issued a refund.
23 oktober 2024
Review zonder uitnodiging
Customer Service
Phone call received to confirm the product was the correct one. Very reassuring.
23 juli 2024
Fast and immediate service
I contacted via WhatsApp about an order I am waiting for. Immediately an associate answered and solved my question.
9 oktober 2024
Review zonder uitnodiging
Great communication
Great communication, very helpful in finding the right custom parts. Fast delivery.
8 oktober 2024
Review zonder uitnodiging
My stereo doesn't work properly and…
My stereo doesn't work properly and still doesn't and when I have tried to get help my problem has not been resolved and I am being ignored
23 april 2024
Competent
The quick response on inquiries and question. I found the team to be competent.
6 mei 2024
Review zonder uitnodiging
When and if I will receive the order
When I will receive the order, I will be able to make an other comment. For now, my order since 1 Nov 23 is missing......
1 november 2023
Antwoord van Victorious Automotive - Luxury Car Accessories
Dear Nikos,
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced with your order. We understand the frustration that comes with delays and the anticipation of receiving your purchase.
To assist you promptly, could you please provide us with your order number or any relevant details? This will help us investigate the issue and provide you with a resolution as soon as possible.
Rest assured, we take this matter seriously, and our team is actively working to locate your order and ensure it reaches you without further delay. We appreciate your patience and understanding during this process.
If you have any additional concerns or questions, please feel free to reach out to our customer support team directly at sales@victorious.shop We are committed to resolving this issue to your satisfaction.
Thank you for your understanding.
Best regards,
Victorious Automotive
Customer Support Team
Anthony was unbelievably helpful and…
Anthony was unbelievably helpful and very responsive. Would have no hesitation in ordering again. And in fact will do soon.
20 juli 2023
Review zonder uitnodiging
They are the best vendor who sale…
They are the best vendor who sale accessories for Range Rover in the market….
24 juli 2023
Review zonder uitnodiging
I sent an email regarding a purchase
I sent an email regarding a purchase. Never received a reply.
8 maart 2023
Not good at math.
The item was not shipped for more than 10 days after the order was confirmed.
I contacted them, and they explained that I would need to pay an additional 200GBP for shipping.
Was it worth calculating shipping costs on the shopping site when purchasing the item?
13 april 2023
Review zonder uitnodiging
Antwoord van Victorious Automotive - Luxury Car Accessories
We are sorry for any inconvenience caused. However we did reach out to you immediately after your order. We explained that the product was oversized and the transit occurred additional costs. We sell internationally and we can not be perfectly precise for each item delivery until we know exactly where it is going. In this case was a remote part in Italy. We did refund the customer immediately after giving him multiple options.
Thanks we hope to retain you as a customer in the future.
Victorious Automotive Team
All things not ok
All things not ok , all i want to send back , no way , they don't answer anymore
24 december 2022
Brilliant experience delivery was…
Brilliant experience delivery was perfect and on time definitely would recommend them and buy from them again
29 mei 2022
Review zonder uitnodiging
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