Victory Curtains and Blinds Reviews 787

Paid our deposit and was told 6 - 7 week lead time and that it would be completed before Christmas. We are now at week 9 and had been scheduled in for installation 23/12/25. Today 22/12/25 I receive an SMS (not even a phone call) to say installation is now 13/1/26. Blinds have been paid for in full as we had to pay prior to installation - feeling completly gutted that these won't be in for Christmas Day and our 13 guests will be sitting out in the hot sun.

Highly recommend – Extremely happy with the quality, service and installation of my vertical blinds from Victory Blinds. Installed earlier than expected. Very happy.

The Rep was very pleasant and the technician who fitted the blinds was very very good too.

Only issue I had was on two occasions you cancelled the fitting for the blinds but things happen I know, I would definitely use Victory Blinds again.

Sales process all good but installation of large electronic blinds has been a nightmare and dealing with the incompetent team at this company is beyond frustrating. Three weeks after install the blinds are permanently down and they have never been able to provide a remote that works. Zero communication or response from "Cuctomer Service" team. Literally in the dark. Would give zero stars if I could.

DO NOT RECOMMEND! Installation time is not advised a few days prior they CALL you on the day ! Having to waste time waiting for a technician to call to only advise it’s 6 hours away could be 5pm or later ? PEOPLE DONT HAVE TIME TO WAIT ! Technician then hung up on me his name is Ash ! Worse customer service! Spoke to the head office manager to say that this is normal protocols to call customers on the day of installation of a time !people don’t have time to wait! Hours wasted could’ve plan my day ! CLEARLY IS NOT DO NOT USE THEM SAVE YOUR TIME FOR BETTER SERVICE

Very please with the installation and installers, and love my folding arm awning

Lead time was a bit long but everything else was excellent. Blinds look lovely and good quality.

All went well and professional. Could not complain

The company is good, their worker is polite and friendly

Helpful, knowledgeable and professional. Kept us informed as we waited for installation. Our blinds look awesome and we’re very happy with them. Great job Victory

Worst ever do not fall for the sweet talk i order and invoice thousand of dollars curtain measured and short and its been 3 momths they have not replace it i have to chased and call them multiple times and unprofessional

My curtains came and some curtains were too short. No brackets were provided to stop my blockout from falling off the rails

Prompt and friendly service and no-fuss installation.

Kept to time line. Spotless instalment.

Absolutely perfect from measuring and curtain selection to installation

Everyone was very friendly and professional with follow up calls, installation updates making the process faultless

Fit is good and the material quality is much higher than I expected. Light blockage is very good.

Marty who came out to initially quote was fantastic, knew his stuff, friendly and efficient. We even got him back to quote for another room. Installation was quick and my curtains look amazing! I couldn’t be happier with the service or the product.

Your consultant Fiona was fantastic - this is the second time she has measured/ordered and completed my order for two separate blinds.