Nicht mal ein Stern verdient! Bekam zwei mal die selbe Bestellung obwohl nur einmal bestellt! Und soll beide bezahlen, materiel abolutr Müll!!!! auf meine unzähligen Mails wird nicht reagiert zwecks... Toon meer
VikiBody
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Lees wat reviewers zeggen
VORSICHT! Nichts bestellen! Meine Bestellung ging 2x raus, habe aber nur eine Bestellbestätigung bekommen. Verkäufer reagiert auf keinerlei Kontaktversuche. Ich vermute hier eine gezielte Betru... Toon meer
Ohne Begründung kann man seine Bestellung nicht zurück schicken. Leggings fallen viel zu klein aus und sind sowas von durchsichtig. Einfach nur Geld Verschwendung. Bin enttäuscht und werde niemals w... Toon meer
Shipping is just a joke, seen adverts on snapchat so you presume they're reputable, been 4 week now and still nothing, why would anyone bother when they have to wait this long? Youre just never going... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We started VikiBody out of fascination with strong women. They are changing the world by following their hearts and living their ambitions. We understand how major life events force us to be strong and motivate us to never give up. We created VikiBody in the hope to inspire you towards an active and confident lifestyle. Every piece in our collection is a tribute to the inherent strength of every woman. If you are the strongest version of yourself in every facet of your life, you will look as beautiful as you feel.
Contactgegevens
ALBUQUERQUE New Mexico, Verenigde Staten
- +1 (505) 336-0865
- support@vikibody.com
- vikibody.com
More than a month I’ve been waiting for…
More than a month I’ve been waiting for order when it says they are out of New Mexico. These companies are a scam.
10 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback,
We are based in Albuquerque New Mexico, and we ship from Hong Kong in order to have fast delivery time but we are working on having warehouse in the US.
We are sincerely sorry for the delay and long wait. We can assure you that it won't happen again since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
Due to an unprecedented volume of packages last holiday season, especially between late December to early January, shipping out parcels took longer than usual. For this reason, your package experienced a delay.
I ordered on January 11 2021 and I…
I ordered on January 11 2021 and I still didn’t receive nothing I asked for a refund and they are refusing to refund me backing stating that they mailed it out but I still don’t see or have a tracking number they are a fake company don’t buy from them
9 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback,
We are sincerely sorry for the delay and long wait. We can assure you that it won't happen again since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
Due to an unprecedented volume of packages last holiday season, especially between late December to early January, shipping out parcels took longer than usual. For this reason, your package experienced a delay.
This company is a joke.
Iv sent them 10 different emails of how i want a refund. i spent $20 on leggings that are COMPLETELY SEE THROUGH, wrong size and they refuse to give me a refund even tho it says in under 30 days and proof of purchase i can get a full refund. this ridiculous. this company is a f****** joke.
9 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
We make it a point to be known for customer service, so this situation caught us a little off guard.
Would you mind reaching out to us with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us to find the right solution moving forward.
Thank you so much, and I look forward to hearing from you!
Ordered my leggings Jan 4 and I still…
Ordered my leggings Jan 4 and I still haven't received them. The response I received is that the tracking website is behind and they will be here in a few days! LIES. SAVE YOUR MONEY
7 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
I’m sorry to hear about your disappointment with us.
It’s important for us to provide our customers with stellar service. That’s why we would love your feedback as to how we handled your negative experience.
And if we did fully resolve the issue, would you mind if we share your words with others? We love letting customers know that if a problem arises, we are totally invested in seeing it fixed for them.
Feel free to reach out to us if you believe your issue was not totally resolved. I will personally have a closer look and make sure things are done right. Thank you so much!
ThIs is a SCAM i order since jan 5th…
ThIs is a SCAM i order since jan 5th ans i havent receive nothing i ask for my money back they havent reply never order from this website never this is a SCAMMMM
7 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
We will like to thank you for taking the time to leave valuable feedback, and we apologize for the negative experience. We are committed to providing great customer service.
However, because we experienced an increase in requests at that time, deliveries were delayed. This will not be the case henceforth since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
If you still have not received your package, please reach out to us at your earliest convenience, so we can address the problem.
I ordered January 9th and still haven't…
I ordered January 9th and still haven't received them. I've emailed twice and luckily got a reply both times. My last email said they should be here in 7-10 days and if not they would make it right. That was 5 days ago so we will see!! But definitely don't recommend this company. It's not worth the headache 🙄.
6 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback.
I just wanted to follow up with you to make sure the situation was 100% resolved to your satisfaction.
As you know, it’s important for us to provide our customers with stellar service. That’s why we would love your feedback as to how we handled your negative experience.
And if we did fully resolve the issue, would you mind if we share your words with others? We love letting customers know that if a problem arises, we are totally invested in seeing it fixed for them.
Thank you so much
been a month and a half
been a month and a half and i still havent gotten my leggings! ordered them 12/26/20 and it is 2/4/21 and they are still in china!!! awful
4 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and in this instance, we clearly dropped the ball. we would like to make things right.
Christmas period is characterized by an overload for carriers, delays and packages loss. Unfortunately, your package was lost by the carrier and this caused the delay in delivery.
Please contact us to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
HORRIBLE SERVICE! DO NOT ORDER FROM THEM!
Learned my lesson! Second time I order from a company in China and products take over a month to arrive! Always always always read the reviews before placing orders from places like this. I’ve emailed them that the tracking number shows nothing! I get their generic response that they send to all as you read the other comments. And nothing has been shipped! They are quick to take your money but drag their feet to send you your products! HORRIBLE CUSTOMER SERVICE!
4 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback,
We are based in Albuquerque New Mexico, and we ship from Hong Kong in order to have fast delivery time but we are working on having warehouse in the US. Our US warehouse should be operational soon.
Our products are 90% polyester and 10% Spandex, there are all high-quality products.
If you still have not received your package, please reach out to us at your earliest convenience, so we can address the problem.
ordered my leggings 1/7/21 and it is…
ordered my leggings 1/7/21 and it is currently 02/03/21 and i still have not received them. order your leggings else where. i wish i would’ve bought them from a different website. an extra $5 is definitely worth not waiting over a month for delivery.
4 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback,
Due to an unprecedented volume of packages last holiday season, especially between late December to early January, shipping out parcels took longer than usual. For this reason, your package experienced a delay.
We are sincerely sorry for the delay and long wait. We can assure you that it won't happen again since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
I wish I could give this joke of a…
I wish I could give this joke of a ‘company’ 0 stars. What a waste of time & money only to be told the same nonsense of ‘please be patient & assure your package is on the way’ I’ve been waiting for a month now only to have the tracking tell me my leggings are somewhere still in china. Who really knows.. please take the advice I bypassed and just go else where, spend the extra money and have the leave of mind knowing it will either be in store or only a few days to receive your item. I’ve been messaging customer service for days now and all was fine until I asked for a refund and their exact response was “we absolutely can not offer a refund because it’s already in route” after someone offered to refund me! How can a company not refund you at your request per the circumstances they’re aware of ?! It’s red flags everywhere. We work hard for our money , even if it’s only $14 we deserve to get what we purchase and not excuses. I’ve already disputed the charges, save yourself the hassle and don’t be tempted by the cheap price tag
3 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you so much for taking the time to write about your experience.
We make it a point to be known for customer service, so this situation caught us a little off guard.
Would you mind reaching out to us with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help us to find the right solution moving forward.
Thank you so much, and I look forward to hearing from you!
SPEND YOUR MONEY ELSEWHERE
SPEND YOUR MONEY ELSEWHERE. HONESTLY. YOU WILL BE WAITING SO SO LONG AND THE CUSTOMER SERVICE IS SO BAD. THEY EXPECT YOU TO BE HAPPY WITH WAITING 6 WEEKS FOR YOUR GOODS TO ARRIVE. ITS 2021 PEOPLE, THIS IS BS.
BY THE WAY I AM STILL WAITING. AND NOW THEY'RE REFUSING TO RETURN MY MONEY.
UNBELIEVABLE.
3 februari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your review.
We really apologize for the long wait. I would also like you to know that we have discussed your experience within our customer satisfaction process, to be sure we don't make this mistake again. However, because we experienced an increase in requests at that time, deliveries were delayed. This will not be the case henceforth since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
We are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us at your earliest convenience, so we can address the problem.
As you can get guess. Comes from China, takes forever
Shipping is just a joke, seen adverts on snapchat so you presume they're reputable, been 4 week now and still nothing, why would anyone bother when they have to wait this long? Youre just never going to use them again when you can get the same leggings els where in like 3 days max, just pointless company
31 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
We will like to thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in the review. We are committed to providing great customer service.
However, because we experienced an increase in requests at that time, deliveries were delayed. This will not be the case henceforth since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
If you still have not received your package, please reach out to us at your earliest convenience, so we can address the problem.
I ordered 5 pair of leggings over a…
I ordered 5 pair of leggings over a MONTH ago and still haven’t received them! I used the tracking and it says they are still in China. I’m HIGHLY pissed.
30 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
We will like to thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in the review. We are committed to providing great customer service.
However, because we experienced an increase in requests at that time, deliveries were delayed. This will not be the case henceforth since we have adjusted the shipping time by setting up a new warehouse in the US which should be operational soon.
If you still have not received your package, please reach out to us at your earliest convenience, so we can address the problem.
Garbage
Products are shipped from China which is not disclosed on the website, I’ve contacted customer service and asked to cancel since it’s been a month and the package just says processing. The only response I get is we apologize for the delay we’re doing our best don’t worry it’s on the way.....which is clearly not true when the tracking just says processing, and they won’t cancel the order or give me a refund. I understand shipments are slow right now but this is ridiculous.
30 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback,
We are based in Albuquerque New Mexico, and we ship from Hong Kong in order to have fast delivery time but we are working on having warehouse in the US. Our US warehouse should be operational soon.
Due to an unprecedented volume of packages last holiday season, especially between late December to early January, shipping out parcels took longer than usual. For this reason, your package experienced a delay.
We are sincerely sorry for the trouble. We can assure you that it won't happen again.
This place is a joke order my wife's…
This place is a joke order my wife's pants a month ago and have not received them and will not send me a email for tracking. Please shop some were else very un satisfied 🤬🤬🤬
30 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback .
We hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please give us an email to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Joke of a company
Said 3 days delivery. After weeks of emails it arrived 3 weeks later pathetic company AVOID
29 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your review. We apologize for any inconvenience this might have caused you.
Due to an unprecedented volume of packages last holiday season, especially between late December to early January, shipping out parcels took longer than usual. For this reason, your package experienced a delay.
Not worth it, trust me
I have received a package after a month of emails asking where it is and it finally arrives this morning, comfy yes but completely see thru. even bending my knees does the trick. poor quality, does not do what it says and is incredibly unflattering to the body and yes it is a cheep price but honestly not worth the wait, hassle and the crappy product. Don't buy its really not worth anyone's time. And if you already have good luck
29 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Your review is very concerning to us. We would appreciate it if you would contact our customer care team to speak with a customer care representative about your recent experience.
I still haven’t received my package
I still haven’t received my package. Scammer
28 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please give us an email to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
No Scam Alert
My apologies on the below response. Shortly after, my daughter received her goods and is satisfied!❤️ With Covid and the holidays, shipping times were longer than normal. I’m am a logistics professional and I should have known better but the mom in me was advocating for my child.
Old review 🥴
If I could give them a -5 I would! They scammed my 17 year old daughter! She made a purchase on 1/4/21 and has yet to receive it today on 1/25/21. Young people be careful when ordering from new companies.
25 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your review. I am sorry to hear about this. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please reach out to us at your earliest convenience.
This company is not U.S based as it…
This company is not U.S based as it claimed to be on its website it is a Chinese clothing company based in Shanghai. I ordered weeks ago and my package has not moved from their sorting facility but is marked as “in transit”. I found this company through a snap chat advertisement and am highly disappointed.
22 januari 2021
Review zonder uitnodiging
Antwoord van VikiBody
Thank you for your feedback,
We are based in Albuquerque New Mexico, and we ship from Hong Kong in order to have fast delivery time but we are working on having warehouse in the US. Our US warehouse should be operational soon.
Our products are 90% polyester and 10% Spandex, there are all high-quality products.
If you have any questions or concerns, please do not hesitate to contact us.
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