Absolutely amazing!! I received my package today and I'm totally head over heels for these lights. The have different light settings for preferred ambiance and the product has built in speakers for us... Toon meer
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Lees wat reviewers zeggen
Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent... Toon meer
Bedrijf heeft geantwoord
This product is amazing quality! The lights came in a cute box, with absolutely everything u need to hang them up! They are super easy to set up and use, and the colours are all super cool! The costum... Toon meer
Bedrijf heeft geantwoord
AVOID AT ALL COST!!! Complete Scam! The package arrived (UK) after almost 2 months! Furthermore, it doesn’t function, damaged and cannot be used ! Customer support asked to send back to USA for the c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.
Contactgegevens
, , Raleigh, Verenigde Staten
- 1 (800) 640-2565
- support@virallights.com
- virallights.com
3,7
Gemiddeld
282 reviews
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AMAZING TOOK A WHILE TO GET HERE BUT…
AMAZING TOOK A WHILE TO GET HERE BUT ITS AMAZING ORDERING MORE FOR THE REST OF THE ROOMS AND FAMILY
10 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi there, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
This is amazing
9 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Javaryon, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
I havent received an email or anything…
I havent received an email or anything to say when mine will be delivered yet yous have took the payment
9 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi David, we are sorry to hear you haven't received your order yet. Would you mind reaching out to us personally at satisfaction@virallights.com? We would be more than happy to personally look into this for you.
Antwoord van Viral Lights
Hi there, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
This is awesome
7 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Shukiou, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
I like it and it’s helps out how your…
I like it and it’s helps out how your room look it’s different
7 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi there, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
This viral light has changed my room…
This viral light has changed my room it’s really amazing
7 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Abdul-Rahman, thanks so much for your review! We're so glad we could help transform your room. We hope to see you again soon!
The product is so good and worth the…
The product is so good and worth the money .
6 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Azan, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
I love my viral lights
I love my viral lights, it’s so relaxing to watch all the beautiful colors. Great product!
6 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Kourtney, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
Excellent i recommanded
5 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Frederick, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
AVOID AVOID AVOID Agree with all…
AVOID AVOID AVOID Agree with all others, appears to be a complete scam. money taken, emails bounce back. No tracking, taken my money and have nothing to show for 2 months. So predictable. Offer something for kids which parents bend over backwards to try and please and they rip you off every time. sick of ordering things online. Whatever happened to our high streets... reliable, convenient and dying, very sad
2 februari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Iona, we are sorry to hear you haven't received your order yet. It doesn't appear we have any emails from you in our system and can't seem to find your order. Would you mind reaching out to us personally at satisfaction@virallights.com? We would be more than happy to personally look into this for you.
AVOID AT ALL COST!!
AVOID AT ALL COST!!! Complete Scam!
The package arrived (UK) after almost 2 months! Furthermore, it doesn’t function, damaged and cannot be used ! Customer support asked to send back to USA for the cost of £27 which is apparently UNREFUNABLE! So, we had a "pleasure" of waiting the damaged goods for 2 months and then pay out of our own pocket to send the same goods back, unbelievable! Still waiting for a refund. will see how long it will take... The company is a scam and should be shut!
29 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Kris, we sincerely apologize your order experience was not satisfactory. Here at Viral Lights we aim to make every step of the experience as perfect as possible and take it to heart when we don't deliver on that. We'll be reaching out to you personally to make this right. Refunds are typically received within a few business days, however may take longer depending on the receiving bank. We would be more than happy to looking into that as well if it hasn't been received.
They sent a light from Happlights
They sent a light from Happylights
29 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Aslan, we are very sorry to hear you received the wrong product. However, we do not carry any products from Happylights. Would you mind reaching out to us at support@virallights.com so we can look into this further?
Takes your money an no goods
Totally laughable useless company took my money never sent order,when I questioned where order was an asked for refund they replied with refund takes a month that was ages ago still no refund an now they stopped replying AVOID AT ALL COST.!!!!!!
28 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Diane, we are sorry to hear you haven't received your order yet. It doesn't appear we have any emails from you in our system and can't seem to find your order. Would you mind reaching out to us personally at satisfaction@virallights.com? We would be more than happy to personally look into this for you.
Complete Scam
Complete Scam. My package arrived but it doesn’t actually function! And they require u to return the product back to their facility before u even get a refund. Pls stay tf away!!
25 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Divine, we sincerely apologize your order experience was not satisfactory. Here at Viral Lights we aim to make every step of the experience as perfect as possible and take it to heart when we don't deliver on that. While physical returns are necessary to recieve a refund for most orders, any order where the product does not work as intended is eligible for an non-physical return or reshipment. We want to make things as easy for you as possible and right any way we can for such instances. We understand it's disappointing to wait for something, only to recieve a product not working as intended. We've issued a full refund for your order and are continually evaluating our products to make sure future orders are the best quality possible. We truly thank you for your feedback and would be happy to answer any additional questions you have. Please feel free to message us personally at satisfaction@virallights.com.
No product and no help
I ordered myself a set of lights. It has been about 2 months and I haven’t received my package. I contacted costumer service on multiple occasions and I haven’t received a response. Super don't recommend buying from this site.
21 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Olenka, we are sorry to hear you haven't received your order yet. It doesn't appear we have any emails from you in our system and can't seem to find your order. Would you mind reaching out to us personally at satisfaction@virallights.com? We would be more than happy to personally look into this for you.
Good But not perfecT
19 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Brayden, thanks so much for your review! We're so glad that your experience with Viral Lights was good, but we'd love to hear what you thought could make them even better! Feel free to reach out to us at support@virallights.com so we can work to improve our products even more.
My order hasn't arrived since 6th…
My order hasn't arrived since 6th December 2021.
And no email reply to .
19 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Shuel, we are sorry to hear you haven't received your order yet. It doesn't appear we have any emails from you in our system and can't seem to find your order. Would you mind reaching out to us personally at satisfaction@virallights.com? We would be more than happy to personally look into this for you.
I love it and it works great
19 januari 2022
Review zonder uitnodiging
Antwoord van Viral Lights
Hi Kerry, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
Antwoord van Viral Lights
Hi Rebekah, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
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