Virgin Voyages gift cards, you cannot use them toward your cruise booking or onboard add-ons. In fact, none of the representatives I spoke with could clearly explain what the gift cards can actually... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This le... Toon meer
Bedrijf heeft geantwoord
While I had an issue with booking being sent as one instead of 2, customer service handled it quickly and resolved the issue expediently. I am so thankful and happy. Thank you.
Bedrijf heeft geantwoord
I purchased a voucher for Napa Valley hot air balloon ride and it was a simple procedure. Purchased for 20 percent off retail price and it actually worked without a hitch!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Geschreven door het bedrijf
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Contactgegevens
Verenigd Koninkrijk
- info@virgingifts.com
- virgingifts.com
4,0
Goed
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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No Expiration Date
I was given a gift from a previous employer and the gift was left in that email inbox. Never used. Out of sight out of mind. New Co-Workers had a conversation about Virgin and I thought that I would reach out to see if there were anyway this could be found. **NO EXP DATE** Is a MAJOR plus. As they were able to locate the sizeable gift and forward to me. Lufti was great and followed up with the best news ever. I'm looking forward to Kayaking with my Daughter this summer via Virgin Experience. Wahoo!
17 februari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
Thanks so much for sharing this! 🙌 We’re thrilled Lufti could track down your gift and get you all set for your kayaking adventure with your daughter – that sounds amazing! We hope it’s an epic experience and makes summer extra special. 🌊⭐⭐⭐⭐⭐ – Kay
My purchase of 2 gift card were not…
My purchase of 2 gift card were not accepted and I paid additional $100 to enter Worldspa .
It’s unacceptable to sell not working offers
12 februari 2026
Antwoord van Virgin Gifts
Thank you for sharing your feedback aleksandr. A member of the team will reach out to look into this further. - Kay
terrible experience
makes you buy first then you can book, just to call and its sold out than you try to return and their return page doesnt work and you contact the number and email and there is no support
13 februari 2026
Antwoord van Virgin Gifts
We’re really sorry to hear about your experience and completely understand your frustration. A member of our team has received your email and will be in touch shortly to help resolve this for you. - Kay
Prompt response to my customer service…
Prompt response to my customer service question.
13 februari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
Thank you for your kind words! We’re thrilled our team could respond promptly and assist you - ⭐⭐⭐⭐⭐-Kay
I’m pleasantly surprised
I’m pleasantly surprised! I was able to get an incredible discount to purchase and book a same day trip to Balian Springs day spa in Alexandria, VA. This place lives up to all the hype! So glad I went on a week day.
I booked a mini facial and foot massage shortly after arriving. Each were 25 mins and just what I needed.
Note: I came around 3:00 pm and the full body massages were all booked. Plan ahead!
All the staff were super nice. Met Manager (or owner) Kevin and he was such a gem. The place wasn’t too crowded on the week day I went. It was perfect!
12 februari 2026
Antwoord van Virgin Gifts
So glad you had an amazing day at Balian Springs! 💆♀️ Mini facial and foot massage sound like the perfect combo, and we love that Kevin and the team made it extra special. Thanks for the heads-up about planning ahead too — future guests will thank you! ⭐⭐⭐⭐⭐ Kay
Speedy help
I needed help booking an experience after receiving an error every time I tried to book myself. I cannot fault Virgin Experiences and their agent Lufti for the speedy help in sorting this issue for me.
Communication from them was fantastic and I was kept informed every step of the way.
My experience was booked and confirmation sent within 48 hours of my first email.
Thank you
11 februari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re thrilled to hear that Lufti was able to step in and get everything sorted quickly for you, Deborah. 🥰
Enjoy your upcoming experience, and thank you for the lovely feedback! 💖
Chantelle - 🌟🌟🌟🌟🌟
Thanks for making it easy to purchase a special experience
It was quick, easy, provided a gift certificate instantly, and fulfilled the promises it made.
11 februari 2026
Antwoord van Virgin Gifts
We’re delighted to hear everything was quick, easy, and delivered exactly as promised. 🛒
Enjoy your experience Cynthia - we know it’s going to be a great one! 🎉
Chantelle - 🌟🌟🌟🌟🌟
Antwoord van Virgin Gifts
We’re delighted to hear you found everything easy and straightforward. 🛒
We can’t wait to welcome you on your experience! 🎉
Chantelle - 🌟🌟🌟🌟🌟
I had a hard time booking online with…
I had a hard time booking online with my voucher/gift card but I reached out via chat/text and was able to get my experience promptly booked. Look forward to our San Diego old town food tour next Month.
11 februari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are pleased to hear our team was able to help get everything booked quickly, Kim! 💖
We’re thrilled you’re all set, and we can’t wait for you to enjoy the San Diego Old Town Food Tour next month - it’s going to be delicious fun! 😍
Chantelle - 🌟🌟🌟🌟🌟
I had a small problem booking the…
I had a small problem booking the experience but contacted Virgin gifts and Lufti responded quickly, contacted the necessary parties and kept me informed throughout the process. Everything was quickly resolved and I went on to book the experience without any issues. Lufti was great, thanks
10 februari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re really glad to hear everything was resolved quickly and smoothly, and that Lufti was able to help every step of the way. 🥰
We’ll be sure to pass on your kind words, Barbara - they’ll be delighted! 💖
Chantelle - 🌟🌟🌟🌟🌟
Antwoord van Virgin Gifts
We’re delighted to hear you enjoyed our selection of amazing experiences and found the purchasing process so straightforward! 🛒
We hope you have a brilliant experience, Irene. 💖
Chantelle - 🌟🌟🌟🌟🌟
It was easy to gift and I can't wait to…
It was easy to gift and I can't wait to hear about my friends experience.
6 februari 2026
Antwoord van Virgin Gifts
Shopping just got a whole lot easier with Virgin Gifts! 🛒
We hope your friends love the gift, and have a wonderful experience. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Bait and Switch
I pay upfront for an experience and then find out it’s unavailable. I want a refund.
4 februari 2026
Antwoord van Virgin Gifts
We are sorry to hear you were unable to book and enjoy your experience as planned, Mark.
It is a shame you have had to have your voucher refunded and that the experience did not work out for you on this occasion but we do hope we can do better for you next time and be given a second chance - Chantelle.
You should have dates for use available…
You should have dates for use available before purchasing. I purchased a voucher for the museum of ice cream and there are no dates/times available for me to use my voucher. Need a refund ASAP. Thank you!
3 februari 2026
Antwoord van Virgin Gifts
Thank you for your feedback. We can see that you’ve since booked your experience, so we hope everything is now resolved and that you enjoy your visit! - Kay
Bulelwa X was great
Bulelwa X was great! Very helpful with my concerns.
27 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We absolutely love hearing that Bulelwa gave you great service - that’s exactly what we aim for from our wonderful team! 😍 Lisa
Old Voucher revitalized
I had an old voucher that was given to me as a gift and Lufti was able to help me out and make it work again on the website. So now I can pick a new experience and finally make use of the gift I was given.
27 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re thrilled to hear Lufti was able to help with just what you needed 🤩 Lisa
Antwoord van Virgin Gifts
Quick and easy is what we love to be! Thanks so much for shopping with us. 🤩 Lisa
Great Gift Card
It’s quick and easy to navigate website and the process to purchase is simple.
A great gift for that someone who has everything!
24 januari 2026
Antwoord van Virgin Gifts
Quick and easy, is what an online shopping experience should be! 🛒
We hope the recipient loves the gift, and has a wonderful experience. 🎁
Chantelle - ⭐⭐⭐⭐⭐
Antwoord van Virgin Gifts
Ordering should always be simple, and we’re delighted it was a smooth experience for you! 🛒
Wishing you a wonderful experience. 💖
Chantelle - 🌟🌟🌟🌟🌟
Great customer service
Great customer service. Quick response, professional and helpful.
21 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
Quick, professional, helpful — exactly how customer service should be 😄 So glad you had a great experience with us! ⭐⭐⭐⭐⭐ – Kay
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