Sadly my experience was worse than bad. I had mail go missing - mail being held up for months - I had to cancel - I was paying for services I never got.
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Lees wat reviewers zeggen
I had been putting off sorting out setting up a virtual office address - I needed it in order to build an email list. I wouldn't have procrastinated on it if I had realised how quick & easy Virtual UK... Toon meer
Process of buying was easy But when rang up for clarification the next day, felt as though I was being rushed, (almost in the way type of feeling) Though query was answered It is important t... Toon meer
We chose VUK following a recommendation from a fellow nonprofit in the UK. We'd tried one of its competitors before (mentioning no names) and were left much UN-impressed with its application pro... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Virtual UK Office Services Registered Office and Low Cost Business & Personal Mail Address & Mail Forwarding Services We offer a range of Virtual Office & Business Services, such as a Registered Office Services; Directors Service Address; Business Mail Address with Mail & Parcel Forwarding Worldwide: Mail Scan & Email Services for Businesses and Individuals; and more… We also offer a comprehensive Personal Mail Handling Service; A personal Mailing Address designed to help the busy individual needing a real UK street address with post and parcel forwarding world-wide; whether you are living or working here in the UK or overseas – anywhere! We can also scan & Email Your Mail. Virtual UK Office Services is owned and operated by Ghost Mail Ltd. Ghost Mail Ltd is an international brand that encompasses: Ghost Mail; Ghost Mail Drop; Registered Office Services; Virtual UK Office Services; The Business Mailbox Company; and others. We provide services to thousands of business and personal clients world-wide. Our Services include: Low Cost Business & Personal Mail Address and Mail Forwarding; Mail Scan & Email; Small Parcel Forwarding and Business Services such as Registered Office and Directors Service Addresses and more… Our Websites: GhostMail.co.uk - ghostmaildrop.uk - registeredoffice.agency - virtualukoffice.co.uk - virtualukoffice.com - businessmailbox.company - and others….
Contactgegevens
Verenigd Koninkrijk
- virtualukoffice.co.uk
3,6
Gemiddeld
331 reviews
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Easy peasu
It was easy to set up. Staff helpful when I contacted them by live chat and phone prior to deciding.
12 april 2024
Setup was really easy and quick
Setup was really easy and quick, the hardest part was choosing which package to take. All round great service.
15 april 2024
Did what it said on the tin
Quick, efficient and simple
Did what they said and no hastle
Super service
8 april 2024
easy service to use
15 april 2024
fast and reliable service / thank you
8 april 2024
Very easy to set up
25 maart 2024
Ther is enough information in.
I mean all the forms are little bit complicated and there is too much to fill in.Generally the service is satisfaing.
11 maart 2024
Amazing service so far
Amazing service so far! Would recommend to anyone needing registered office address
6 maart 2024
With good communication and good…
With good communication and good results, I would recommend this company to others with confidence.
11 maart 2024
Good professional service
Very prompt communication and easy transaction. Happy to continue to work with them.
6 maart 2024
Very responsive
Very responsive, and giving clear information.
Good value and seems to offer a better clearer service compared to the rest of the market I surveyed
19 februari 2024
Excellent service so fast at sending…
Excellent service so fast at sending mail and so helpful on the phone , for a mail forwarding service I couldn’t ask for more. Thank you
1 februari 2024
The cancellation policy is terrible
The cancellation policy is terrible. You have to pay an admin fee which is more than what you paid for the registered address office. I won't recommend this service to anyone.
19 december 2023
Antwoord van Virtual UK Office Services
As you would expect from a professional organization, we operate within our Terms & Conditions of Service.
Our cancellation and refund policy is quite clearly stated in our Terms & Conditions (which you had to agree to when purchasing our services and which are published on our website), these state:
Our Refund Policy:
Sales to Businesses: Sales made B2B (our businesses selling to other businesses) are exempt from the Consumer Contracts (formerly Distance Selling) regulations and these services are non-refundable.
Refunds are not normally available for business services (see above), but we may refund at our sole discretion in exceptional cases; in this event a £25 (+vat) admin fee will be charged.
Any unused postage or scanning Deposits at the end of the contract may be refunded (less a £12.50 admin fee charged at our sole discretion); or may be transferred to a similar service if requested by a client and agreed to by us, at our sole discretion.
Sales to Individuals: If the Service you purchased has not been used, you can cancel your Service and get a refund at any time from the moment you place your online order, and up to 14 days from the day your service commences (your cooling-off period). If the Service has been used in any way during the cooling-off period it is non-refundable, as are any fees charged for mail forwarding or any other services provided, in which case we will keep what’s necessary to cover the cost of services (including our fees) provided up until you cancelled. Unused Postage Deposits can be refunded less a £12.50 admin fee.
Your address service will be available for the period of time purchased. We will not provide a Pro-rata refund (for the period that is unused) if you decide not to use our address for the full term covered. (For example: a Registered Office facility is a 12 month service; if you move your company away from our address during the 12 months covered no partial refund will be available).
For all account types: Once an account has been closed and refunded, a £25 (+vat) Admin Fee will be charged to re-open the account. New services will also need to be purchased to enable the account to operate.
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