Visiativ UK & Ireland Reviews 

219
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

What a fantastic company, I had the pleasure of meeting Mark today who helped me set-up SolidWorks on my computer remotely. The expertise and knowledge was second to none, and humorous. I cannot wait... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really enjoyed the SOLIDWORKS Advanced Part Modelling course with Visiativ! James was a great trainer. He explained things in a way that actually made sense and was always happy to help whenever I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently completed SolidWorks sheet metal training with James and couldn’t recommend him highly enough. He was very knowledgeable and explained everything clearly, making the training easy to fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently completed a two-day DriveWorks training course with Adam, and it was excellent from start to finish. Adam explained everything clearly, tailored the training to our workflow, and showed us... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. ook in
  3. Onderzoek en productontwikkeling
  4. Software-trainingsinstituut
  5. Softwarebedrijf
  6. Softwareverkoper

Over Visiativ UK & Ireland

Geschreven door het bedrijf

At Visiativ UK & Ireland, we help businesses of all sizes streamline their design, engineering, and manufacturing processes through intelligent, scalable solutions.
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...

Looking for SOLIDWORKS? You're in the right place!

We're Platinum-rated by Dassault Systèmes, the makers of SOLIDWORKS

Our expertise has long been acknowledged by SOLIDWORKS and our customers, with accolades for delivering the highest-rated customer support in Northern Europe from 2014 to 2017. In 2018, we were distinguished as the ‘Top reseller for overall performance in Northern Europe’. The awards system changed to a monthly system in 2019 and SOLIDWORKS have awarded us with the ‘Platinum-rated Support’ badge every month since its inception, which is proof of our continued commitment to the success and satisfaction of our customers.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

219 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(219)

151 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What a fantastic company

What a fantastic company, I had the pleasure of meeting Mark today who helped me set-up SolidWorks on my computer remotely. The expertise and knowledge was second to none, and humorous. I cannot wait to get started. Thank you kindly Visiativ UK & Ireland. All the best, ROONTECH.

2 november 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Christopher,

Thank you for such a wonderful review! We're delighted to hear you've had such a positive first experience with Visiativ UK & Ireland and that Mark was able to get SOLIDWORKS installed and ready to go.

Our technical team combines extensive SOLIDWORKS knowledge with a friendly, approachable attitude, and it's great to hear Mark brought a little humour to the process too! We'll be sure to pass your fantastic comments on to him.

Welcome to Visiativ, ROONTECH! We're excited to have you on board and look forward to supporting you as you get started with SOLIDWORKS. Whether you need technical support, training or simply some advice along the way, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Shireen Amol was incredibly helpful in…

Shireen Amol was incredibly helpful in guiding me through the process of getting my licence. She is exceptionally patient, kind, and professional throughout

30 oktober 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your fantastic feedback. We're delighted to hear Shireen made the process of joining our SOLIDWORKS for Start-ups programme such a positive experience.

Shireen is passionate about helping early-stage businesses get started with SOLIDWORKS, and her patience, professionalism and commitment to making the process as straightforward as possible are qualities we're incredibly proud of. We'll be sure to pass your kind comments on to her.

Welcome to Visiativ UK & Ireland! We're really pleased to have you on board and look forward to supporting you as you develop your products and grow your business. If you ever need any further assistance, our team is always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Good location

Good location, easily parked, friendly staff.

16 oktober 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your feedback. We're pleased to hear you found our training location convenient, with easy parking and a friendly welcome from the team.

We hope you enjoyed your SOLIDWORKS training course and look forward to welcoming you back to Visiativ in the future.

If you need any post-training assistance from the team, don't hesitate to get in touch.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

The course was well structured and our…

The course was well structured and our instructor James was very helpful

16 oktober 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your feedback. We're pleased to hear you found the SOLIDWORKS Surface Modelling course well structured and that James was helpful throughout. We'll be sure to pass on your kind words to him.

We hope you enjoy putting your new skills into practice, and we're here to help whenever you need us.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Good value, good communication no waiting around.

21 oktober 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your feedback. It's great to hear you've been happy with the value, communication and prompt service from our team.

We really appreciate you taking the time to leave us a review.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Highly professional technical support…

Highly professional technical support from the Visiativ team - thank you for your continual help and support!

21 oktober 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Craig,

Thank you for your kind feedback. We're pleased to hear that you've been happy with the professional technical support provided by our SOLIDWORKS engineers. We'll be sure to pass on your comments to the team, who will appreciate knowing their continued help and support makes a difference.

Thank you for choosing Visiativ UK & Ireland. We'll be here whenever you need us.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Really enjoyed the SOLIDWORKS Advanced…

Really enjoyed the SOLIDWORKS Advanced Part Modelling course with Visiativ! James was a great trainer. He explained things in a way that actually made sense and was always happy to help whenever I got stuck.

I design 3D-printed scale models, and I’ve already started applying what I've learned to my own projects. It’s made a real difference.

If you want to get better at SOLIDWORKS, I’d definitely recommend it.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Sarunas,

Thank you for your fantastic review. We're delighted to hear you enjoyed the SOLIDWORKS Advanced Part Modelling course with James and, even better, that you're already putting your new skills into practice!

It's particularly rewarding to hear how the techniques you've learned are making a real difference to your 3D-printed scale modelling projects. James brings a wealth of SOLIDWORKS knowledge and practical engineering experience to his training, and his approachable teaching style helps make even the more advanced techniques easier to understand. We'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training and for recommending the course. We wish you every success with your future projects, and if you ever need any further guidance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

SOLIDWORKS Essential (15/10/2026)

The essentials training cover the fundamental features and tools that are necessary for SOLIDWORKS starting from CAD design, drawing, and assemblies. The tutor covered everything including the tips and tricks for shortcut ways to do specific tools or features. However, I think it might be best if we got a short time to work on the case study to get familiar with some tools in each individual lesson before moving into the exercise.

15 oktober 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Yusril,

Thank you for taking the time to share such detailed and constructive feedback. We're pleased to hear you found the SOLIDWORKS Essentials course informative and appreciated the additional tips and techniques shared by your instructor.

Our SOLIDWORKS training courses follow a structured curriculum set by SOLIDWORKS themselves, ensuring attendees receive comprehensive coverage of the essential tools and techniques. However, we recognise that everyone learns differently, and your suggestion about allowing additional time to practise and familiarise yourself with the tools is valuable feedback that we'll certainly take on board.

Your account manager will be in touch to discuss your experience further and explore how we can provide additional assistance with any areas where you feel you'd benefit from more guidance.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. We really appreciate your feedback and look forward to helping you build on the skills you've developed.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Visiativ team responded quickly to my…

Visiativ team responded quickly to my requests and were able to resolve my issues.

1 oktober 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your kind feedback. We're delighted to hear our team responded quickly and were able to get everything resolved for you.

Providing fast, effective support and keeping disruption to a minimum is exactly what our SOLIDWORKS Support Services team strives for.

Thank you for choosing Visiativ UK & Ireland. We're always here if you need us, so don't hesitate to get in touch.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren
Logo Visiativ UK & Ireland

Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your feedback and thank you for choosing Visiativ UK & Ireland. We'll be sure to pass your feedback on to your instructor.

If you need any assistance following your SOLIDWORKS training course, please don't hesitate to get in touch.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

Graphics Card Issue

Matthew provided excellent service and got my issue fixed in quick time.

23 september 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your fantastic feedback. We're delighted to hear Matthew was able to get your graphics card problem resolved quickly and get you back up and running.

Graphics hardware and drivers can have a significant impact on SOLIDWORKS performance and stability, so having the right technical support when something isn't behaving as expected can make all the difference. It's great to hear Matthew provided such excellent service, and we'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further help with SOLIDWORKS, whether it's software or hardware related, our technical support team is always here to help.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

I recently completed SolidWorks Sheet Metal Course

I recently completed SolidWorks sheet metal training with James and couldn’t recommend him highly enough. He was very knowledgeable and explained everything clearly, making the training easy to follow even when covering more complicated areas.

Jamie was very patient and approachable, and at no point did it feel like he wasn’t completely confident or knowledgeable about what he was teaching. He was able to answer questions clearly and explain things in a way that made sense.

Overall, a really good training experience and I came away feeling much more confident using SolidWorks sheet metal tools.

23 september 2026
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Antwoord van Visiativ UK & Ireland

Hi Ryan,

Thank you for your fantastic review. We're delighted to hear you had such a positive experience on your SOLIDWORKS Sheet Metal training course with James and came away feeling much more confident using the tools.

James brings a wealth of SOLIDWORKS knowledge and real world engineering experience to his training, and his patient, approachable teaching style helps make even the more complex areas easier to understand. It's great to hear this made such a difference throughout your course, and we'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. We hope you enjoy putting your new Sheet Metal skills into practice, and if you have any questions following the course, we're always here to help.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

Very helpful engineer

Very helpful engineer, guided me step by step and left me with instructions to follow.

Really appreciated the help

16 september 2026
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Antwoord van Visiativ UK & Ireland

Hi Adil,

Thank you for your fantastic feedback. We're delighted to hear James was able to guide you through your SOLIDWORKS licensing query and make the process straightforward.

Taking the time to explain each step clearly and leaving you with useful instructions for future reference is exactly the kind of practical support we aim to provide. We'll be sure to pass your kind comments on to James.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance from our SOLIDWORKS technical support team, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

excellent support

excellent support, helpful advice

14 september 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your feedback today.

We're please to hear that our SOLIDWORKS support team were able to provide the help and technical advice you needed.

Don't hesitate to get in touch if you need any further assistance.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

Very helpful course for someone coming from a CREO background.

I come from a CREO background and this course was very helpful for me to help me apply my CREO knowledge to Solidworks.
The instructor Dylan was very knowledgeable and taught each lesson clearly, answered every question we had and did not move on until we all fully understood and were happy to proceed.

27 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Bryan,

Thanks for the great review! It’s fantastic to hear that Dylan helped you transfer your existing CREO knowledge across to SOLIDWORKS and made sure everyone was comfortable with each topic before moving on.

We’ll be sure to pass your feedback on to him, and we hope you enjoy putting your new SOLIDWORKS skills into practice.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Visiativ UK & Ireland

Hi Paul,

Thank you for your kind words today - we'll be sure to pass them onto the team.

If there's ever anything else you need please don't hesitate to get in touch.

Thank you for choosing Visiativ UK & Ireland.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

great service

great service, help us out when we were in a hurry and helped us with Demos and trials.
Leia was great all the way through this and a pleasure to deal with

26 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Mike,

Thank you for your fantastic feedback. We're delighted to hear our team was able to move quickly when you needed us, providing the demos and trials to help you find the right solution.

Leia will be especially pleased to hear your kind comments, and we'll be sure to pass them on to her. It's great to know she made the whole process of joining our SOLIDWORKS for Start-ups programme such a positive experience.

We're really pleased to welcome you to Visiativ UK & Ireland. The Start-ups programme is all about helping early-stage businesses access professional SOLIDWORKS software and expert support as they develop and grow, and we look forward to supporting you and your team along the way.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Reinstall with a new version. Perfect

I had a total shutdown of my software and contacted support. No messing - uninstall and reinstall with a newer version. Within half an nour I was up and running again.

26 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Donald,

Thank you for your fantastic feedback. Back up and running within half an hour, that is exactly what we like to hear!

Our SOLIDWORKS Support Services team understands how important it is to minimise downtime, so we're delighted they were able to quickly identify the best course of action, get the newer version installed and get you working again without any unnecessary delay.

Thank you for choosing Visiativ UK & Ireland. If you ever need our support again, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent Training and Support Experience with Visiativ

I had some excellent training courses with Dylan Mitchell and James Giddings, where I learned many new SolidWorks tips and tricks that have been highly beneficial to my day-to-day work.

I also encountered a modelling issue, and Jak Szura from the Helpdesk dedicated his time and effort to resolving it effectively and efficiently.

I truly appreciate all the support provided and have had a very positive experience working with the team.

21 augustus 2026
Review zonder uitnodiging
Logo Visiativ UK & Ireland

Antwoord van Visiativ UK & Ireland

Hi Ian,

Thank you for such a fantastic review. We're delighted to hear you've had such a positive experience across both our SOLIDWORKS training and technical support services.

It's particularly rewarding to know that the tips and techniques you picked up during your courses with Dylan and James are already making a difference to your day-to-day work. That's exactly what we want our training to deliver. We're equally pleased that Jak was able to put his SOLIDWORKS expertise to work and resolve your modelling challenge quickly and effectively.

We'll make sure your feedback is passed on to Dylan, James and Jak. They'll be delighted to hear it.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS software, training and support. We really appreciate your kind words and look forward to continuing to help you get the very best from your CAD software.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

Robert sorted out my issue.

Robert sorted out my issue.
He took time to explain what happened on my pc/software and he suggested different actions to take to prevent future issues.

14 augustus 2026
Logo Visiativ UK & Ireland

Antwoord van Visiativ UK & Ireland

Hi Marco,

Thank you for your fantastic feedback. We're really pleased to hear Robert was able to get everything sorted and, importantly, took the time to explain what had happened and how you could help prevent it happening again.

Our SOLIDWORKS Applications Engineers aim to go beyond simply finding a quick fix, using their technical knowledge and experience to help customers better understand their software and avoid future disruption. It's great to know Robert delivered exactly that level of support.

We'll be sure to pass your kind comments on to Robert. Thank you for choosing Visiativ UK & Ireland, and if you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

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