Visiativ UK & Ireland Reviews 

219
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

What a fantastic company, I had the pleasure of meeting Mark today who helped me set-up SolidWorks on my computer remotely. The expertise and knowledge was second to none, and humorous. I cannot wait... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really enjoyed the SOLIDWORKS Advanced Part Modelling course with Visiativ! James was a great trainer. He explained things in a way that actually made sense and was always happy to help whenever I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently completed SolidWorks sheet metal training with James and couldn’t recommend him highly enough. He was very knowledgeable and explained everything clearly, making the training easy to fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently completed a two-day DriveWorks training course with Adam, and it was excellent from start to finish. Adam explained everything clearly, tailored the training to our workflow, and showed us... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. ook in
  3. Onderzoek en productontwikkeling
  4. Software-trainingsinstituut
  5. Softwarebedrijf
  6. Softwareverkoper

Over Visiativ UK & Ireland

Geschreven door het bedrijf

At Visiativ UK & Ireland, we help businesses of all sizes streamline their design, engineering, and manufacturing processes through intelligent, scalable solutions.
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...

Looking for SOLIDWORKS? You're in the right place!

We're Platinum-rated by Dassault Systèmes, the makers of SOLIDWORKS

Our expertise has long been acknowledged by SOLIDWORKS and our customers, with accolades for delivering the highest-rated customer support in Northern Europe from 2014 to 2017. In 2018, we were distinguished as the ‘Top reseller for overall performance in Northern Europe’. The awards system changed to a monthly system in 2019 and SOLIDWORKS have awarded us with the ‘Platinum-rated Support’ badge every month since its inception, which is proof of our continued commitment to the success and satisfaction of our customers.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

219 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(219)

151 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thomas has been very helpful and…

Thomas has been very helpful and informative throughout the process.

20 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Ed,

Thank you for your kind feedback. We're delighted to hear Thomas made joining the SOLIDWORKS for Start-ups programme a smooth and informative experience. We'll be sure to pass your comments on to him.

The programme is designed to help eligible early-stage businesses access SOLIDWORKS software and expert support as they develop their products and grow their businesses, so we're really pleased to welcome you on board.

Thank you for choosing Visiativ UK & Ireland. We look forward to working with you and supporting your business as it develops.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Advanced part- Just Finished training…

Advanced part- Just Finished training with James at visiativ. Very good coarse. Knew his stuff and was very helpful. Recommend

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Jasper,

Thank you for another fantastic review. We're really pleased to hear you enjoyed the SOLIDWORKS Advanced Part Modelling course and had such a positive experience training with James. We'll be sure to pass your kind comments on to him.

It's great to see you making the most of your Visiativ SOLIDWORKS Training Passport, giving you access to a wide range of our instructor-led SOLIDWORKS courses over 12 months and the opportunity to keep building your skills as you progress.

That's course number two under your belt! We look forward to welcoming you back for the next one and continuing to support you throughout your SOLIDWORKS training journey.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service - thanks to Ed Robinson

11 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Abhisheik,

Thank you for your kind feedback. We're really pleased to hear you've had a positive experience with Visiativ UK & Ireland, and we'll be sure to pass your comments on to Ed.

It's fantastic to have you on our SOLIDWORKS for Start-ups programme, which is designed to give eligible early-stage businesses access to industry-leading SOLIDWORKS 3D CAD software, alongside the expertise and support needed to develop their products and establish strong foundations for growth.

We're delighted to be working with you at such an exciting stage of your journey and look forward to supporting you as your business develops. If you ever need any help or guidance along the way, our team is always here for you.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Perfect support team

The team at Visiativ has been outstanding, offering timely assistance and practical solutions that keep our work moving without delay. I want to highlight Graeme in particular—his support, attention to detail, and willingness to jump in have made a real difference.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Daniele,

Thank you for your fantastic feedback. We're delighted to hear our support team continues to provide the timely, practical assistance you need to keep your work moving with minimal disruption.

Graeme will be especially pleased to hear your kind comments. His extensive SOLIDWORKS knowledge, attention to detail and commitment to going the extra mile for our customers are qualities we're incredibly proud of, and we'll be sure to pass your feedback on to him.

Thank you for choosing Visiativ UK & Ireland and for recognising the work of our technical support team. Whenever you need us, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Always get a good response.

Always get a good response from the team. Spoke to James today whom I have spoken to, lets say, more than once. Nothing seems to much trouble which is great when you have been looking at an issue for too long to be able to make any sense of it.

13 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Nick,

Thank you for the fantastic feedback, Nick. It's great to hear you've once again had such a positive experience with our support team.

When you've been looking at something for too long, sometimes a fresh pair of expert eyes is exactly what's needed! James will be pleased to hear your kind comments, especially as it sounds like the two of you are becoming rather well acquainted. We'll be sure to pass your feedback on to him.

Thank you for continuing to choose Visiativ UK & Ireland. No matter how many times you need us, nothing is ever too much trouble and our team is always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 4 van de 5 sterren

Essentials training

trainer was great and had a good attitude to helping and walking you through the parts of the training as not all people learn the same way so for him to adapt and help as well as doing the training was great.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Martin,

Thank you for your fantastic feedback. We're really pleased to hear you had such a positive experience on your SOLIDWORKS Essentials course.

A personalised learning experience is an important part of our approach to SOLIDWORKS training. By keeping our class sizes small, our instructors have more time to work closely with each attendee, tailor their guidance to different learning styles and provide plenty of one-to-one support throughout the course. It's great to hear this approach helped you get the most from your training, and we'll be sure to pass your kind comments on to your instructor.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. We hope you enjoy putting your new skills into practice, and if you have any questions following the course, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great Service

After a recent upgrade, Visiativ have provided a thorough and supportive service throughout, ironing out any issues and answering any questions quickly and efficiently. Can't recommend enough.

12 augustus 2026
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Antwoord van Visiativ UK & Ireland

To the PCE Automation team,

Thank you for your fantastic feedback today.

We're delighted to hear our team provided such thorough and responsive support throughout your recent upgrade, helping to keep everything running smoothly and answering any questions along the way.

Having worked with you for many years, it's particularly rewarding to know we're continuing to deliver the level of service and technical expertise you've come to expect from Visiativ UK & Ireland.

Thank you for your recommendation and for choosing to work with us year after year. We look forward to continuing to support your team for many more to come.

Kind regards,
The Customer Success Team.

Beoordeeld met 5 van de 5 sterren

Super helpful as per always

what can i say. I had a problem, they helped immediately, got everything sorted and up and running so I could carry on.

11 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi David,

Thank you for your fantastic feedback. We're delighted to hear our team was able to jump straight in, get everything sorted and get you back up and running without delay.

That's exactly what our SOLIDWORKS Support Services are there for. When something gets in the way of your working day, our experienced technical team understands how important it is to find the right solution quickly and keep disruption to a minimum.

Thank you for your continued trust in Visiativ UK & Ireland. It's always a pleasure to help, and we're here whenever you need us.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Got my access sorted asap

Got my access sorted asap - great

10 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi Miss Cook,

Thank you for the fantastic feedback today! It's great to hear that the team were able to get you up and running quickly.

If you need any further assistance with anything at all, please don't hesitate to get in touch.

Thank you for choosing Visiativ UK & Ireland.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Visiativ UK & Ireland

Hi Steve,

Thank you for your kind feedback. We're delighted to hear you found our team helpful and efficient.

Providing responsive, knowledgeable support with as little disruption as possible is something we strive for every day, so it's great to know this was your experience.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great experience

Cameron is professional and truly knowledgeable.

5 augustus 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your fantastic feedback. We're delighted to hear you had such a positive experience with Cameron.

Cameron's professionalism, extensive SOLIDWORKS knowledge and commitment to delivering the highest level of customer service are qualities we're incredibly proud of, so it's great to know they made such a positive impression. We'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Solved issue fast.

28 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Paul,

Thank you for your feedback today! We're pleased to hear our support team was able to resolve everything quickly and get you back up and running with minimal disruption.

If you need any further assistance, we're here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service and support

Excellent customer service and support, made the purchase and install journey very nice

30 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Izaak,

Thank you for your fantastic feedback. We're delighted to hear your experience with both the purchase and installation of SOLIDWORKS was such a positive one.

Welcome to Visiativ UK & Ireland, and thank you for choosing us as your SOLIDWORKS partner. Making the transition to a new CAD system as smooth and straightforward as possible is something we place a strong emphasis on, so it's wonderful to know our team helped make the journey an enjoyable one.

We look forward to supporting you as you get the most from SOLIDWORKS. If you ever need technical support, training or advice, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent friendly and helpful…

Excellent friendly and helpful communication

30 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Mike,

Thank you for your kind review. We're delighted to hear you've found our team friendly, helpful and easy to communicate with.

Providing clear, responsive communication is something we place a strong emphasis on, so it's great to know this made a positive difference to your experience.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Ben was incredibly helpful…

Ben was incredibly helpful knowledgeable and friendly. He explained everything and was very professional and corteous.

29 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Michael,

Thank you for your fantastic feedback. We're delighted to hear Ben provided such a positive support experience.

Ben combines extensive SOLIDWORKS knowledge with many years of real world engineering experience, and we're pleased he was able to explain everything clearly while delivering the friendly, professional service we strive for. We'll be sure to pass your kind comments on to him.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance from our SOLIDWORKS Support Services team, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

This beginner's guide to SolidWorks was…

This beginner's guide to SolidWorks was a real eye-opener for me. Having had no previous experience with the software, I was genuinely impressed by its capabilities and how intuitive it became with the right guidance.

I would also like to mention Dylan, who is an outstanding tutor. He explains everything clearly, patiently, and with a thorough understanding of the subject, making the learning process both enjoyable and easy to follow.

Overall, it was an excellent course and a truly worthwhile experience. I would highly recommend it to anyone looking to get started with SolidWorks.

23 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi there,

Thank you for your wonderful review. We're delighted to hear your first experience with SOLIDWORKS was such a positive one and that the Essentials course helped you quickly build confidence with the software.

Dylan has a real talent for making complex concepts easy to understand, and his patience, clear explanations and real world engineering experience are qualities our customers consistently value. We'll be sure to pass your kind feedback on to him.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. We're thrilled you found the course so worthwhile, and we look forward to supporting you as you continue your SOLIDWORKS journey. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great SOLIDWORKS Essentials course with Dylan !

I have just completed a 4 day SOLIDWORKS Essentials course with Dylan Mitchell and could not recommend a better teacher. He is very knowledgeable, patient and had a great pace of teaching. Extra techniques and tips were all super useful and helpful. I feel a lot more confident using the SOLIDWORKS software since completing the course and would definitely recommend both the course and Dylan as a teacher !

23 juli 2026
Review zonder uitnodiging
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Antwoord van Visiativ UK & Ireland

Hi Amirah,

Thank you for your fantastic review. We're delighted to hear you enjoyed your SOLIDWORKS Essentials course with Dylan and that it has given you greater confidence using SOLIDWORKS.

Dylan's extensive product knowledge, patient teaching style and real world engineering experience help make each course both practical and engaging. It's great to hear you found the additional tips and techniques especially useful, and we'll be sure to pass your kind feedback on to him.

Thank you for choosing Visiativ UK & Ireland for your SOLIDWORKS training. We wish you every success as you continue developing your skills, and if you ever need any further support, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Visiativ Support

Simon was incredibly helpful when I was dealing with a stressful issue that needed resolving. He took the time to explain why it had happened and provided useful background information, which really helped me understand the situation. His calm, friendly approach put me at ease and made a difficult situation much less stressful. A genuinely lovely and supportive person.

17 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Grace,

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear Simon was able to support you through what sounds like a particularly challenging situation.

Taking the time to explain not just the solution, but also the cause of a problem is something we believe makes a real difference. Simon's calm, friendly approach, combined with his extensive technical knowledge and real world engineering experience, is exactly what we strive to deliver through our SOLIDWORKS Support Services team. We'll be sure to pass your kind words on to him.

Thank you for choosing Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Quick and Effective Help

Quick and effective help, as an experienced user the help I need is very rarely straightforward and the help has always been spot on.

20 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Tom,

Thank you for your fantastic feedback. It's great to hear our SOLIDWORKS Support Services team has consistently been able to provide the right solution, even when the challenges are a little more complex.

Our support engineers combine extensive product knowledge with real world engineering experience, allowing them to tackle even the less straightforward technical queries with confidence. We're delighted that you've found the advice to be quick, effective and consistently on the mark.

Thank you for your continued trust in Visiativ UK & Ireland. If you ever need any further assistance, we're always here to help.

Kind regards,
The Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great experience with Visiativ setting…

Great experience with Visiativ setting up our SOLIDWORKS Start-up program order. Shireen was responsive and helpful throughout the process — highly recommend.

17 juli 2026
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Antwoord van Visiativ UK & Ireland

Hi Bright,

Thank you for your fantastic feedback. We're delighted to hear you had such a positive experience joining our SOLIDWORKS for Start-ups programme!

Shireen will be especially pleased to hear your kind comments. We'll be sure to pass your feedback on to her. Providing a smooth, responsive and straightforward onboarding experience is something we place a strong emphasis on, so it's great to know this was your experience.

Thank you for choosing Visiativ UK & Ireland. We wish you every success with your new venture and look forward to supporting you as your business grows. If you ever need any assistance, we're always here to help.

Kind regards,
The Customer Success Team

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