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Visit Ukraine Shop is a Ukrainian online store offering apparel, accessories, and gifts designed to support and promote Ukraine worldwide. Created by the Visit Ukraine team, our store combines quality merchandise with a meaningful mission: helping people express their solidarity with Ukraine while supporting initiatives that assist Ukrainians during challenging times. We are based in Kyiv and ship our products worldwide.
Kyiv, Oekraïne
3,2
8 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bardzo fajne i jakościowe koszulki, polecam wszystkim!!
Antwoord van visitukraine.shop
Hello Sofi,
Thank you for your wonderful feedback!
We are very happy to hear that you liked the quality of our T-shirts. Reviews like yours motivate our team to keep improving and creating products our customers enjoy.
Thank you for your support!
Best regards,
Visit Ukraine Shop Team
I ordered nice t-shirt and got it so fast!
Antwoord van visitukraine.shop
Hello Mishel,
Thank you for your review! We are delighted to hear that you received your T-shirt quickly and that you were happy with your order.
Your support means a lot to us and to Ukraine. We hope to see you again in our store.
Best regards,
Visit Ukraine Shop Team
Total rip off. No communication what so ever with seller and no information regarding shipment. They don't answer emails. Ordered three weeks ago, and I've gotten nothing but a confirmation. Will seek to do a charge back. Also I hear that this company doesn't really donate/support Ukraine.
Antwoord van visitukraine.shop
Hello Tobias,
We are sorry to hear about your experience and understand your frustration regarding the lack of communication and shipping updates.
This is not the level of service we strive to provide. Since then, we have been working to improve our customer support and order communication processes to ensure customers receive timely updates.
Thank you for sharing your feedback. It helps us identify areas where we need to do better.
Best regards,
Visit Ukraine Team
I placed an order for 2 t shirts on 23/2/26. They were t particularly expensive but also not cheap. After 2 weeks my order was still showing as ‘received’ but not processed so I emailed the company. No response. I emailed again after another week. No response. I used the Contact form on the website and heard nothing. I was about to contact my bank to reclaim the money when the T-shirts arrived today (20/03/26). They’re fine. Kinda what you’d expect to receive from a cheap supplier on Amazon.
I’d ordered from Visit Ukraine in the hopes I’d be supporting the Ukrainian economy. If that’s what you’re hoping to do then I’d suggest using Saint Javelin instead. I’ve ordered from them too, and have had a much better experience.
Antwoord van visitukraine.shop
Hello Graham,
Thank you for taking the time to share your experience.
We sincerely apologize for the lack of communication regarding your order. While we are pleased that your items ultimately arrived, we understand that waiting without updates can be frustrating and disappointing.
Customer feedback like yours has helped us identify weaknesses in our communication process, and we have continued working to improve it.
Thank you for supporting Ukrainian businesses and for sharing your honest opinion.
Best regards,
Visit Ukraine Shop Team
I received my order 36 days after I placed it. The quality looks good.
Unfortunately, the store doesn't respond to emails at all (at least not in English), which makes communication impossible.
Antwoord van visitukraine.shop
Hello Jānis,
Thank you for your feedback.
We are glad to hear that you were satisfied with the quality of the products. At the same time, we understand your disappointment regarding the delivery time and communication.
Improving customer communication has been one of our priorities, and feedback such as yours helps us continue making improvements.
Thank you for sharing your experience with us.
Best regards,
Visit Ukraine Shop Team
Ordered an item 3 weeks ago. Got a receipt and nothing else since then, no delivery information, don't answer any communication I've sent querying my order, nothing. Stay away from them, for such an important topic they are useless.
Antwoord van visitukraine.shop
Hello Brian,
Thank you for your feedback and for taking the time to communicate with our team.
We sincerely apologize for the delays in communication you experienced during that period. We understand how frustrating it must have been to wait for updates regarding your order.
We appreciate your patience and the opportunity to address your concerns. Feedback like yours helps us improve our processes and provide a better experience for our customers.
Thank you for your support and understanding.
Best regards,
Visit Ukraine Shop Team
empresa de merda, shop visit Ukraine
This shop , are full of shit. Send you a t shirt , there aint what you order, when you write back , oh sorry we send you a new , but still after severel mail , they dont send a shit . If you want to support Ukraine , dont do it with this fake Company , they just steal your money . Must be a russian Company as they act. Stay away if you dont want to lose your money . Stay away stay away stay away .
And still you dont pay back what you got for the t-shirt. Shitty shop
Antwoord van visitukraine.shop
Hello Rene,
We are sorry to hear that you were dissatisfied with your experience.
We understand your frustration regarding the order issue and the communication that followed. This is certainly not the experience we want our customers to have.
Feedback from our customers is important to us, and we continue working to improve both our service and communication processes.
Thank you for sharing your concerns.
Best regards,
Visit Ukraine Shop Team
The shop is legit, but way too overpriced.
Ordered a 55€ hoodie, which is worth 29.99€.
The logo is one of the cheapest prints I have ever seen on clothing, the quality of the hoodie is ok, but nothing special.
Stich the logos and your prices are fair.
Antwoord van visitukraine.shop
Hello,
Thank you for your honest feedback and for supporting Ukraine through your purchase.
We appreciate your comments regarding pricing and product quality. Customer feedback helps us evaluate our products and identify opportunities for improvement.
Thank you for taking the time to share your experience with us.
Best regards,
Visit Ukraine Team
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