ALL my dealings with VISTA PRINT HAVE BEEN AMAZING HOWEVER THIS TIME IT STUNNED ME WHEN AN ORDER I PUT IN FOR 2 SHIRTS WITH COMPLICATED COLOUR PATTERNS AND LOGOS SPREAD OVER THE T SHIRT WAS ORDERED... Toon meer
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Lees wat reviewers zeggen
It was definitely Mr Louie Christian who made my experience great! He answered all my questions and gave suitable answers. He was cheerful and helpful. It's sooo good to speak to a person, instead of... Toon meer
Bedrijf heeft geantwoord
I recently had a bad experience with a damaged product. However, after I provided my feedback, the VistaPrint team responded promptly and offered an excellent solution by arranging a replacement. I re... Toon meer
Bedrijf heeft geantwoord
Cant speak more highly about Percida Keren S - she turned what would have been an extremely frustrating and stressful task into a simple action! This is the true definition of Customer service. Asked... Toon meer
Bedrijf heeft geantwoord
4,5
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Not good
Tshirt fabric was good quality, but design was just an iron on transfer so did not match and didnt look good. Would not use again as could have done myself with regular colour printer
29 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for taking the time to share your feedback with us. We are glad to hear that you liked the quality of the Bella + Canvas® Jersey Long-Sleeve T-shirt fabric, but we are sincerely sorry that the print application did not meet your expectations and felt like an iron-on transfer. We understand how disappointing it is to receive custom apparel that looks unintegrated, and we apologize for the frustration this has caused.
We want to look into this right away and make things right for you. Could you please reply directly with a photo of the shirt you received highlighting the print issue? Once we receive your image, our team will be happy to evaluate the print quality and assist you with a suitable resolution.
Should you need immediate support or have any urgent questions, please don't hesitate to contact us at 1-866-207-4955 or visit our online Help Center (https://www.vistaprint.com.au/customer-care/help-centre/). We value your feedback and look forward to resolving this to your complete satisfaction.
Staff made it an easy process and fun…
Staff made it an easy process and fun with great result. Thanks Vistaprint.
2 november 2026
Review zonder uitnodiging
Antwoord van VistaPrint
We are pleased to hear that our team made the process enjoyable and straightforward, and that you are happy with the final result. We appreciate your support.
Terrible customer service
Terrible customer service. I had used Vista for a number of items for my upcoming wedding. I realised 3 weeks out that I required an extra 2 x strut cards and I tried to contact Vista Print about organising express post. The customer service was dismal, with the sales assistant advising they couldn't offer express post for strut cards. I offered to pay extra and he declined despite saying it was for my wedding! Completely no heart and no care. I highly recommend you go elsewhere for people who care about delivering on time for special events.
19 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for your feedback and congratulations on your upcoming nuptials. We are sorry we couldn't deliver the additional strut cards within the requested timeframe. Our system is automated, so we can't control the delivery options available for products on the website. However, we understand how disappointing the situation may have been and sincerely apologize for any inconvenience caused.
OUTSTANDING EXCEPTIONAL SERVICE PARCEL ARRIVED 2 WEEKS BEFORE DUE DATE
ALL my dealings with VISTA PRINT HAVE BEEN AMAZING HOWEVER THIS TIME IT STUNNED ME WHEN AN ORDER I PUT IN FOR 2 SHIRTS WITH COMPLICATED COLOUR PATTERNS AND LOGOS SPREAD OVER THE T SHIRT WAS ORDERED ON SUNDAY AFTERNOON 25TH OCTOBER SHOCKED ME WHEN I SAW IT WAS READY TO PICK UP TODAY 3 DAYS LATER
I LIVE IN A REGIONAL AREA ALSO I ONLY PAID STANDARD POSTAGE PROMISED 10 TH NOVEMBER FOR DELIVERY
THE ORDER ARRIVED WEDNESDAY 28TH OCTOBER FROM PRINT TO POST to ME TOOK 3 DAYS EXCEPTIONAL SERVICE..I would have been happy with 10th NOVEMBER AS IT WASNT A STANDARD ORDER
THANKS Mike
28 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you, Mike, for your wonderful feedback! We’re delighted to hear that your order of custom-designed shirts was printed and delivered to your regional area in just three days, well ahead of the estimated November 10 delivery date! We’re thrilled that our service exceeded your expectations, and we truly appreciate your continued trust in VistaPrint. Your kind words mean a lot to us, and we look forward to providing you with more outstanding experiences in the future!
Problem solved.....pronto!
After experiencing a printing problem with my order of greeting cards Crystal from the help desk quickly and efficiently resolved and corrected the problem, re-ordering the amended cards with minimal fuss at no cost to me. Thankyou Crystal, you are an asset to the company.
28 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
We are glad our team was able to address the printing issue promptly and arrange corrected greeting cards at no extra cost. We appreciate your recognition of the support provided and your continued trust in us.
Excellent Quality price and customer…
Excellent Quality price and customer service!
28 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for sharing your review! We’re pleased to hear that you’re happy with our product quality, pricing, and customer service. Your kind comment means a lot to us, and we look forward to assisting in providing your business with more great experiences in the future.
Customar care team was great
Customar care team was great! Fin helped me get a faulty item replaced quickly. Printing is always fast and efficient with VistaPrint!
22 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for your kind feedback! We’re glad Fin was able to help you get your faulty item replaced quickly. It’s wonderful to hear that you’re consistently pleased with our fast and efficient printing service. We’ll be sure to share your appreciation with Fin and the team!
Go Elsewhere For Small Businesses
Ive been a Vistaprint customer for over 10 years as a small business. Ive started to grow a bit and was looking to add some branding to some higher quality apparel. But before I put in an order I wanted to test the gear for washing and drying performance, how cool it is, and comfortable. I thought Vista would have an option to get a single unit of a few different shirts for testing. No branding or anything just plain gear to put through the wringer. Im happy to pay for each shirt, I just don't want to have to pay for 5 (minimum order quantity) of everything I want to try. I figured it would be a pretty common request, so I asked.... Vista says "no". I asked for a call back, got one. The answer was still "no". I gave feedback. Vista says you can have a 10% discount... Not bad but at almost $100 a shirt for 5 shirts instead of 1. That's still $350 more than I should pay for each type of shirt I want to check. Such a dumb business decision and no attempt to understand their customers requirements.
19 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
We are deeply sorry to hear about your experience, especially after placing your trust in VistaPrint for over 10 years as a small business. We completely understand why you need to test the feel, comfort, cooling, and wash-and-dry performance of unbranded apparel before committing to a larger branded order. As your business grows, evaluating physical samples is a practical and essential step, and it is completely understandable that a 5-unit minimum order quantity and a 10% discount do not ease the cost when trying to evaluate several garment styles.
Your insights point out an important area for improvement, and we have shared your detailed feedback directly with our product, merchandising, and leadership teams to review sampling flexibility and minimum quantity policies for small business apparel. We truly value your decade of loyalty and hope you can give us another chance to make this right. At the moment, we are unable to locate your account details as your VistaPrint-registered email address was not included in this review. We have sent a request for information through this platform and would appreciate it if you could provide it, or you can send your account and order details directly via email to anzreviews@vista.com.
If your request is time-sensitive or you would prefer to speak with someone directly, our Customer Support team is available at 1800-864-973 or through our Help Center at https://www.vistaprint.com.au/customer-care/help-centre/ for real-time assistance. We appreciate you taking the time to share your honest perspective, and we look forward to connecting with you.
Antwoord van VistaPrint
Thank you for your 5-star review! We’re glad to hear that you found our suggestions helpful. We truly appreciate your feedback and are happy to know that your experience with VistaPrint has been a positive one. We look forward to supporting your future printing needs!
It was definitely Mr Louie Christian…
It was definitely Mr Louie Christian who made my experience great! He answered all my questions and gave suitable answers. He was cheerful and helpful. It's sooo good to speak to a person, instead of a machine! Also the wait time to get to speak to someone was less than 1 minute! Instaprint is doing well by its customers!
Regards, D. Pansare
19 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
We are pleased to hear that you received prompt, friendly, and helpful assistance from our customer service team. Providing clear answers and making it easy to reach a real person are important to us. We appreciate your kind words and support.
I recently had a bad experience with a…
I recently had a bad experience with a damaged product. However, after I provided my feedback, the VistaPrint team responded promptly and offered an excellent solution by arranging a replacement. I really appreciate their professionalism, quick response, and commitment to customer satisfaction. I am happy with the way they handled the issue and would like to thank the entire VistaPrint team. I look forward to working with them on my future design projects and highly recommend their service!
12 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for sharing your experience! We’re glad our team was able to respond promptly and arrange a replacement to address the issue with your damaged product. Your kind words about our professionalism and commitment to customer satisfaction mean a lot to us.
Vistaprint country flaw.
Vistaprint have different websites in different countries. If one just does a Google search for Vistaprint, then one country comes up at the top of the list. If you just select this then you may end up with the wrong Vistaprint website though you can log in to your same account as usual. In our case we mistakenly created our photo-book on the Irish website rather than on the Australian website.
We only found out when trying to order the project that we couldn't move the project to the Australian website so can be delivered to Australia. The Irish project is visible along with all the previous Australian project when one logs in. It even has an Australian price. But as soon as one tries to order a photo-book from the project it reverts to Irish with prices in euro and delivery only to Europe.
Vistaprint help (a real person) says that the only way to fix this is by redoing all the hard work of setting out the project again even though the software to do this is clearly identical on both the Irish and Australian websites. Vistaprint for some reason (commercial I suspect) just won't allow the transfer and yet its an easy mistake to make creating a projecton a different countries website as you can do it from your normal login and the only clue is the price in a wrong currency on a small flag way down the bottom of the opening page.
This aspect of there software is simply terrible. Be careful and look at using another photobook creator that doesn't have this trap. Vistaprint needs to fix this flaw!
Vistaprint's reply indicates they are aware of the flaw. It does not explain or justify the restriction on moving the photobook layout produced over many hours from one country's domain to one's local country.
Firstly there is hardly any indication that the same logged in user who has produced several photobooks (in Australia) is now producing a photobook only available in Ireland on the other side of the planet. One only finds this out when you have done all the hard work and try to order the photobook. They should have a warning right from the start which is far more prominent that this new photobook will only be available in another country from your usual country.
Secondly the explanation they give of local printers etc. may justify having to select different paper and binding and result a different price when the photobook project is moved. It does not justify not being able to change the country, with their users / cutomers forced to do all the hours of layout work again, as all of the layout and images are clearly available from the one login and their web software used to create the layout is the same.
Vistaprint urgently need to create a mechanism to allow moving of this layout data from one country domain to another.
14 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for leaving your review and sharing such detailed feedback with us. We acknowledge your response and completely understand how frustrating it must be to spend time designing a photobook project, only to realize it cannot be transferred across regional websites for local delivery.
Specific website domains are set for each country we service to ensure that all orders within a given area are fulfilled directly by the local production facility serving that region. Because each regional platform is tied to local printing centers, product catalogs, and shipping routes, projects created on one domain cannot automatically migrate to another.
Having said that, we realize how easily this can happen when accessing our sites, and we agree that setting up a project from scratch is an unnecessary hassle. We have sent a request to obtain your account details so we can investigate your specific photobook project and help explore options to assist you with this issue.
Steer clear of the gold stickers!
I ordered gold stickers on sheets. While the stickers looked great, the sheets weren't cut properly. After losing a few stickers I had to resort to cutting out the individual stickers with scissors. Time consuming, frustrating and less than acceptable results. I certainly won't be ordering again.
20 september 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for leaving your review and sharing your feedback with us. We acknowledge your response and are deeply sorry to hear about your experience with the sheet cutting for your gold stickers. We know how frustrating and time-consuming it is to have to manually cut out stickers with scissors, and this is certainly not the level of quality we aim to deliver.
Please note that we have sent a separate email directly to you requesting photos of the sticker sheets showing the cutting issues you described. Could you please reply to that email with those images? Once we receive them, our team will review the issue and work directly with you on a proper resolution to make things right. We look forward to hearing back from you.
Edwin was amazing and so patient with…me changing my mind on details of my card
Edwin was amazing and so patient with me, as he changed my card as we went along. He came up with ideas I had not thought of and was truely amazing. Thank you Edwin, I love my cards and am very grateful for all your help. Kind Regards Anita
8 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you so much for the glowing review. We are thrilled to hear about your fantastic experience working with Edwin. Taking the extra time and care to help bring your ideas to life is exactly what we strive for, and we will be sure to pass along your kind words to him. He will be delighted to know how much you love your new cards. We truly appreciate your feedback and look forward to helping you with future projects.
Very fast and reliable service
Very fast and reliable service. Fin helped us to make sure we get everything right for our projects. Thank you again, definitely coming again.
8 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you so much for the wonderful review.
We are thrilled to hear that you had a great experience with our fast and reliable service. We will be sure to pass along your kind words to Fin; he will be delighted to know that his support made a positive difference in getting your projects just right.
We truly appreciate your business and look forward to working with you on your future projects.
Quality product..
I have ordered a photo book and loved it. Great quality, bright colours, great price. Easy to navigate website and you can save your projects so you can take time if needed and finish your product later.
Will order more.
7 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
We are delighted to hear that you loved your photo book and were impressed with the print quality, vibrant colors, and overall value. We truly appreciate your support and look forward to your next order.
Friendly & quick response
7 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
We are pleased to know that our team provided friendly and prompt assistance. We truly appreciate your support.
Terrible customer service
Terrible customer service. I am a graphic designer doing a large print job with multiple print outcomes and I tried to contact Vista Print about it. The customer service was non existent. At the call centre they sent me to a form on their page, which I filled out but never received a response. I've called multiple times, interacted with their chat bot and honestly you can't get any actual help.
1 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for reaching out and sharing your feedback with us. We acknowledge your review and sincerely apologize for the frustration and lack of support you experienced while trying to get assistance with your print project. As a graphic designer managing a large order with multiple outcomes, we completely understand how important clear communication is, and we deeply regret that our contact channels failed to deliver the level of service you expected and deserved.
We have sent you a private message/request to obtain your account details and email address. Please respond to that request with your information so we can look directly into what happened with your submission and provide you with the appropriate assistance right away. We appreciate your patience and look forward to resolving this for you.
Don't rely on Vista!
I needed some printing done for an event and have used Vista before but this was a special promotion and I paid the express shipping and was told it would arrive on the Friday, then on the Friday I get a message my printing wont arrive now until next week!!! I would not rely on them. Shame another customer gone......
2 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for taking the time to share your feedback with us. We are truly sorry for the inconvenience and frustration caused by the shipping delay on your recent order, especially when you paid for express shipping for a time-sensitive event. We hope you can give us another chance to make this right.
At the moment, we are unable to locate your account details as your email address and order number were not included in this review. We have sent a request for information and would appreciate it if you could provide those details. You can also send us the details directly via email at anzreviews@vista.com.
We appreciate you taking the time to reach out to us, and we look forward to your response so we can assist you further.
Takes a long time to deliver
Took much longer than what they said! Better have weeks to wait!
1 oktober 2026
Review zonder uitnodiging
Antwoord van VistaPrint
Thank you for your feedback. We’re very sorry to hear that this recent order took longer to be delivered than the selected timeframe. We understand how disappointing this may be and apologize for any inconvenience caused. We will be requesting more details so our team can review this further and assist you appropriately.
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