Vitalitywatches Reviews 

The ring stopped working after a week and customer service won’t respond to emails I’ve sent over and over. The app was built by inadequate computer scientists that did not test their app. You can tell it hasn’t been updated in years and has soooo many bugs. Save your money. This product is terrible. I should’ve known not to expect great.

Schöne Uhren findet man hier!!
Super Auswahl und echt tolle Gestelle.
Schnelle Lieferung und super geschützte Verpackung

I too should have done more research. I could not get my ring to charge and have spent months back and forth with customer service. I originally wanted a replacement but now have asked for a refund and an address to return the ring. This has been met with silence and there is only one way to contact them via email.

Ich bin vollkommen zufrieden mit dem Produkt, gerne wieder

I should have visited Trustpilot before ordering. My product hasn't arrive just yet. The shipping is extremely slow as I ordered the product 8 July 2024. Beware, there are many site that are a facade covering the fact the company is located in China. This shouldn't be a factor, however, it is an issue if you want your product in a few days not a few weeks.

Update: I received my product and it works as expected. The App is sufficient but needs some aesthetic modifications for user experience.

Don't waste your money. Watch is worthless and you'll be lucky it lasts longer than a year.

Supposed to monitor for AFib and other similar heart irregularities, but doesn't perform as stated on their website. Sleep monitoring, blood pressure, heart rate are all hit-and-miss, if the watch doesn't sit perfectly on your skin, just above your wrist.

Spend the money to get a high quality smart swatch like Fitbit, Apple, Garmin, Samsung, or similar.

Order #5334 first of all this watch would be shipping from China, the watch was purchased on the 12th of June and arrived on the 28th. Within 3 days of wearing the screen went now completely dead. There is no live tech support and it's hell to get a response do not buy. We may not get a refund.

Super Produkt. Definitiv weiterzuempfehlen.
Wurde schnell geliefert einwandfreier Zustand.

Their measuring system for the blood pressure ring is inaccurate. I got a ring that is too large. They won’t exchange it. Customer service is unfriendly. Don’t waste your money on this.

I have to say initially this watch has been what i needed. However it has broken the link on the strap broke for no reason the plastic part. I have sent an email to the address given when you first place you're order - No response in fact it bounces back as not supported. Then i've contacted them via their site - No response - Shocking Customer Service. This company is only interested in direct sales they are not interested in Customer retention.
As a customer be mindful when you buy you're buying knowing that it's lucky dip how long it will last for so weigh this against the price you are paying.
Very disappointed as the initial write up was very impressive.

Be very careful before you buy a watch! Their return policy is very strict and their warranty is only 30 days. My watch went out after one week of using it. I'm fighting with them to have it repaired or replaced. My advice, don't buy it!

As an 80 year old glade to say in good health but needed to keep check on blood pressure so bought this watch ,wrong reading on all not worth the cash ,all i need is an email address so i can get in touch

I have serious cardiac and blood pressure irregularities and this watch is incredibly inaccurate.

Like others reviewing this watch, Judith (AI?) refused to provide an address and only after a series of hoops that I would have had to jump through including videos--who does that--would they provide an address to return this watch.

And of course there is no phone number to speak to a live body. Buyer beware--do not ever make a purchase where there is no phone number and no address.

I ended up filing a complaint with PayPal when the provided phone number was non-working on my Capital statement, and Capital took good care of me.

My review will read very similar to another review. My watch couldn’t accurately compute the Blood Sugar it was consistently around half of the correct reading. I was comparing their results to the actual finger stick. I finally told them I was not doing their R&D for them. I began to wonder if Judith was real or AI that was programmed to keep you from returning the watch. I sincerely hope that no fellow diabetics were harmed by this inaccurate piece of junk.

Unfortunately, I did not have a good experience with my purchase of Vitality Watches. I spent so much time documenting the issues and talking to Judith in support via email that I suddenly realized how ridiculous it was. It was not possible to send pictures or videos of all the issues. They offer a 30 day return, but they spend 30 days trying not to let you return the watch. The bottom line is many of the functions do not work properly. That’s it, period. And, the watch is shipped directly from China. The box doesn’t even have their name on it. My blood pressure dropped so low one day that an ambulance had to be called. The watch never detected it. In the end, they offered to refund 50%. BEWARE OF BUYING THIS WATCH.

I have contacted to (AI?) customer service over 7 times since I received the watch on May 14. It does not live up to its ad - sleep monitor, SMS alerts, incorrect readings - all in all it could be dangerous for people to rely on the readings. I was given an UNASKED FOR 50% discount and when I said I wanted to return the watch with a pre-paid label, I was told that because I accepted the discount, I could not get a free return.

I love ordering here. The customer service is extremely nice and helpful. They have a lot of knowledge and the quality of the product is good.

Purchased one of their fitness rings, I decided to go with this manufacturer as an entry level piece of equipment but slightly more expensive than the run of the mill rings you get on amazon. the overall buying experience was good, and the ring came in good time. I unpacked it, charged it and tried it out and while a little rudimental and fiddly to pair with my phone it di work and report. I then charged it to 100% and wore it over night to check the sleep tracking which also worked well; however when I checked later that afternoon the ring would not sync to the App, I then found out it was dead and would not charge. I spent over a week with Tech support trying to resolve the issue, who finally referred me back to the merchant. On the Website they have a contact address for refunds and exchanges within 30 days of purchase, and I asked for an exchange, but got no response, despite numerous attempts to contact them, I think they are stringing out till the 30 days have passed. as a result I have had to raise a dispute via pay-pal, and will probably now need contact my Credit card insurers for a refund. Its a poor showing that it will take 15 times longer to resolve the issue then the product actually worked for. A total waste of time and money, I would actually give it no stars if this was an option.

Nope. Purchased their blood pressure monitoring ring and it promptly stopped working. I didn't realize the company offers a mere 30-day warranty so because I'm busy, I was a few days late to report it. No offer to exchange or replace the product, but simply a "too bad, take a hike" kinda of response.

"I recently purchased a watch from Vitality Watches and I must say I am extremely satisfied with the overall experience. The purchasing process was simple and fast, and the website is well-structured and easy to navigate.

I was impressed by the quality of the watch I received. It is exactly as described on the website and appears to be made with high-quality materials. The delivery was prompt, and the package arrived in perfect condition.

Additionally, I found the customer service at Vitality Watches to be exceptional. When I had a question about my order, they were quick to respond and very courteous in their assistance.

Overall, I highly recommend Vitality Watches to anyone looking for high-quality watches at affordable prices. I am very pleased with my purchase and will definitely make more purchases from them in the future."