We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent company, the customer comes first. The customer service is brilliant and the range of items they stock is fabulous. Pricing and speedy shipping too. So much better than Amazon. Don’t hesitat... Toon meer

Beoordeeld met 5 van de 5 sterren

Order arrived extremely expeditiously on every occasion. They keep a particular brand of herbal tablet which helps a lot with leg cramps at night. Difficult to find in UK.

Beoordeeld met 5 van de 5 sterren

First time ordering from Vitamingo, ordered Angel Dust pre- workout, great price 👍 placed my order on Sunday 27th Sept and it arrived safe and sound on Tuesday 29th Sept. Excellent service will be or... Toon meer

Beoordeeld met 5 van de 5 sterren

I order all my ionic mineral drops here. The bottles tell me how many drops of each I need and I like to split the daily dose between my morning juice and afternoon smoothie. There is always a far off... Toon meer

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

287 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(287)

74 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

One pack arrived instead of 2

One pack arrived instead of 2. Phoned to complain but only an ansaphone, rather than a human being. Emailed a complaint and eventually got an answer. While apparently the 2nd box has been sent, this should not have happened.

18 november 2025
Review zonder uitnodiging
Logo vitamingo.co.uk

Antwoord van vitamingo.co.uk

We’re sorry again for the mistake with your order. We are just humans and, although we work hard to avoid errors, they can still happen – especially when we have new team members in training. When they do, we pay for those mistakes and do our best to correct them as quickly as possible.

As soon as we received your email about the missing pack, we sent the second box out the very same day so you wouldn’t be left without what you ordered.

Beoordeeld met 5 van de 5 sterren

Very impressed…!

I ordered the product on Sunday evening and was amazed when it had arrived by Tuesday! First time using this site. Would recommend and will absolutely use again!

26 oktober 2025
Beoordeeld met 5 van de 5 sterren

Smooth transaction, good stock and quick delivery

Vitamingo had the US products I required at a reasonable price. My purchase was efficient and straightforward. Plus the delivery of my order was very quick, arriving earlier than expected.
All in all a great find and I'll have no hesitation in buying from Vitamingo again in future.

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service. The product I paid for did not turn up and no one responds to emails or calls. Disgraceful.

I placed an order and paid for a product 9 days ago. I received an order acknowledgement saying it was being sent using a 24-hour tracked service by Royal Mail. The product has not turned up and there has been no further communication from the seller. I have emailed twice, filled out a form on their website and phoned 3 times (twice leaving voicemail messages as no one answers the phone) but have received no response. Presumably I will have to take this up with either Paypal or the credit card company I paid with and try to get my money refunded. It is apparently impossible to get anyone from this company to engage with me to sort this out. Things do go wrong sometimes but this complete lack of care for the customer trying to resolve the matter is disgraceful.

8 oktober 2025
Review zonder uitnodiging
Logo vitamingo.co.uk

Antwoord van vitamingo.co.uk

Dear Helen,

We would like to clarify the situation for accuracy.

You contacted us on the 16th of October about your order, and we replied the next day with the Royal Mail tracking link and proof of delivery, confirming that the parcel was delivered on the 10th of October and handed to a resident at your address.

After we sent you this information, we received no further reply from you. Since we had provided the proof of delivery and did not hear back, we reasonably assumed the matter was resolved on your side. If you had told us the parcel was still missing or that the proof of delivery was incorrect, we would have taken the next steps immediately — but without any response, we could not proceed further.

It is disappointing to see a 1-star review despite us responding and providing evidence, especially with no follow-up communication from your side.

We take customer service seriously and always resolve genuine issues, but we can only do so when the customer communicates with us.

Beoordeeld met 2 van de 5 sterren

Damaged packaging

I ordered a panoxyl face wash and when I received it, the box was damaged from every side. I have read multiple reviews quite like this one where their items also arrived damaged. If the business themselves understand that a mere envelope is not enough for a safe delivery, then why not do something about it and change the packaging??
The product usability and quality hasn't been affected in this situation but it is likely to happen to other users due to the lack of care in packaging.
Furthermore, regardless of the products usability, no one appreciates paying a decent amount for a product and receiving it in a disheveled state. It's just disappointing.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can’t recommend enough

Can’t recommend enough. Only stockist I could find of the 10% product I was after. Quick checkout and super quick dispatch. Don’t forget the 10% discount code and after your first order you’ll receive more and codes for free delivery.

8 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Arrived in less than 24 hours, even with standard postage paid. The product was carefully packaged and as advertised. Highly recommend!!

31 juli 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Fast delivery, Short expiry

Fast delivery, but the expiry date on the product is October 2025. Was expecting a longer timeframe before expiry since it’s not a product that is used daily, I will probably only use 1/4 of the pack before then. Upon seeing reviews seems to be a regular issue. I won’t order again, but it will do for now.
Thanks.

22 juli 2025
Review zonder uitnodiging
Logo vitamingo.co.uk

Antwoord van vitamingo.co.uk

Thank you for taking the time to leave your review.

We understand your concern about the expiry date, and we’d like to clarify that due to a system error, the product was mistakenly listed as 30 servings. While it contains 30 tablets, it’s not intended for daily use, so we completely agree that the shelf life should reflect occasional usage.

Unfortunately, a small portion of our recent batch was dated October 2025. We recognise this isn’t ideal for a product used intermittently, which is why we’ve now updated our stock and have already arranged for a replacement with a much longer expiry (August 2026) to be sent your way.

Please don’t hesitate to reach out if we can assist further.

Beoordeeld met 4 van de 5 sterren

They are doing a good job.

It is true that the contact number on the website falls into a leave-a-message and the chat box does not work either, hence the 4 star. However, once you get your confirmation email, there is a number to call if you need to and that person is helpful, understanding and trying his best.
I believe they are trying to do a good job.
I got my product and it is fine.

1 juli 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer