Excellent company, the customer comes first. The customer service is brilliant and the range of items they stock is fabulous. Pricing and speedy shipping too. So much better than Amazon. Don’t hesitat... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Order arrived extremely expeditiously on every occasion. They keep a particular brand of herbal tablet which helps a lot with leg cramps at night. Difficult to find in UK.
First time ordering from Vitamingo, ordered Angel Dust pre- workout, great price 👍 placed my order on Sunday 27th Sept and it arrived safe and sound on Tuesday 29th Sept. Excellent service will be or... Toon meer
I order all my ionic mineral drops here. The bottles tell me how many drops of each I need and I like to split the daily dose between my morning juice and afternoon smoothie. There is always a far off... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.
Contactgegevens
Verenigd Koninkrijk
- 07454525962
- hello@vitamingo.co.uk
- vitamingo.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ordered melatonin and they sent "homeopathic teething relief"
was very impressed to receive my package very quickly. Less so when I opened it to find homeopathic teething remedy inside and NOT the melatonin i'd ordered.
Deceiving they're customers selling…
Deceiving they're customers selling Monk Fruit as erythritol disgusting morals from this Derby company
Very affordable and swift delivery
Very affordable and swift delivery. I have purchased twice already and will keep doing so
Take a long time to reply
Take a long time to reply, don’t respond to the questions I asked as they sent me incorrect tablets that’s were supposed to be for a child not an adult! an expiry date that ran out in June 2024 only just received them in April 2024! Offered 20% off? I’d rather have tablets that have a long expiry date that I’ve paid for!
Shame because I’d heard good things about this site..
Estafa y pésima experiencia
Hola realize un pedido el día 8 de abril, no se nada de él, no responden a los correos ni al chat de la página, pésima atención al cliente, el pedido pagado y confirmado por la página con un correo donde indica el número de pedido, una estafa en toda regla ni se dignan a contestar
These people never reply to endless emails sent, regarding Melatonin tablets I bought, that made my lips, tongue swell up, I only took 1 tablet, supposed to be 100% drug free!!!!!!! Don't buy these!!!
Useless company, take your money,and don't want to reply to emails!!!!!!!
Excellent Experience with Vitamingo
I have been ordering from Vitamingo for quite some time now, and I have never taken the time to write a review until now. I must say, my experience has been exceptional.
Vitamingo is incredibly well-equipped, and their website is user-friendly. The prices are always spot-on, and I have never experienced any issues with delivery timeframes.
I will definitely be using Vitamingo again, and I highly recommend them to others.
Terrible experiance
Terrible ! Received product badly damaged no apologies for this or immediate refund had to keep on for a response Awful customer care lost my money and have no product has have to jump through hoops sending damaged product back Why when given photos and information what if gets lost in post on return ? Then say id no sent it very bad service
Great price & great service
Great price for my product + long date & quick free delivery. Great service!
Delivery service is excellent
Pleased
Pleased I didn't create an account when trying vitamingo. Yes item arrived eventually but the 48hr tracked service you use and pay for was not 48hrs it was actually a 144hr service.
Customer service was quite quick to respond to an initial inquiry regarding the paid for service but not received service with " we will look into this" but they either reply with that sentence to all queries or are possibly still looking into it.
Would never use vitamingo again as I don't see why you should pay for a service you don't receive.
PS
Sorry I didn't realise it was me who chose one of the most unreliable courier services.I think you have more control over the courier service you choose to use and charge your customers for that doesn't deliver than you think.

Antwoord van vitamingo.co.uk
Melatonin
Melatonin, next day delivery. It's the best firm I have dealt with for supplements, etc.
Yesterday I placed order number #27892
Yesterday I placed an order and I paid a £7.95 shipment fee so the item would arrive by 1 pm, unfortunately, a day later I still haven't received the item. I messaged them asking for a full or partial refund for the shipment, as I could've paid a lot cheaper for the same service, but I had no answers whatsoever and I still don't have the urgent item and ended up buying from another place.
After getting an e-mail from the company all I can say is:
All the good reviews here are fake.
I was informed that the extremely overpriced delivery meant I'd get my item the next day, by 1 pm. This doesn't make any sense as I could've paid a lot cheaper for a 24h delivery (I placed the order at 8 am) and would have received it on the same day.
Extremely rude customer service and terrible user experience.
I had not received the item before my review. Maybe you should change the delivery options on your website to next-day delivery by 1 pm. Don't you have any qualified UX professionals? I really don't think it's fair that I paid almost 8£ when I could've paid for a regular 24h delivery. It's not about the price, it's about the principle.
Anyway, never ordering from this company ever again and made my point that the customer service is EXTREMELY RUDE and the website is misleading.

Antwoord van vitamingo.co.uk
Great customer service
Vitamingo is a great place for me to buy supplements, their prices are competitive and the customer service is great. They send the orders promptly and are always there if you have any questions.
Brilliant Service
No complaints here, ordered Friday morning with Royal Mail Special delivery, wasn't expecting same day dispatch but got an e-mail late afternoon saying the item had been shipped. If Royal Mail hadn't held the parcel back because they thought the business was closed, it would have been delivered on the Saturday.
With the bank holiday it was delivered on the Tuesday, contents are exactly as described & I wouldn't hesitate to order again from here.
Great service and I was kept up to date…
Great service and I was kept up to date with the expected delivery date which was really helpful as it was a pre order item. Came really quickly in good packaging. Would definitely recommend 5*
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







