Vitawell Reviews 

Schnelle Lieferung, tolle Produkte.

keine Angabe

Finger weg von dieser Firma! Die Ware wurde nicht geliefert, Anrufe und Nachrichten werden ignoriert! Ein einziger Betrug! Und ich habe natürlich dafür bezahlt!

Es stimmt, das Geld wurde später zurückerstattet. Aufgrund eines Fehlers sind die Waren jedoch nicht angekommen.

Do NOT use this company . They are scammers! Ordered something a month ago which I have still not received and noe they've just taken off more money for a subscription that I never consented to! Impossible to get hold of them and you cannot cancel the subscription as this page is never available !!! I will have both transactions reversed by my bank. These people are fraudsters and thieves! Please buy your items elsewhere. These people need to be put out of business!

Alles hat super geklappt

Super schnelle Lieferung, günstiger Preis

Avoid there's plenty of suppliers out there, don't risk this one. No product sent, there is only a "ghost" customer service that responds instantly with a ticket number then nothing. Reported to Facebook and now claiming my money back via my credit card provider.

EDIT: order turned up after one month, I was then charged again for a second order having been signed up to a subscription I knew nothing about. My bank approved a charge back which has now has finally got a reaction from Vitawell querying it so they do react to some things having ignored numerous messages from me, locking me out of my Shop account and bouncing back emails as undelivered. Make sure you also read Byvitawell feedback which is all the same as my experience.

Edit 6th May 26: well their response translates as "Dear Ms. Perry, you are not a customer of ours and have never ordered from us.We will therefore report this review". That's odd because I have two shipments from them which I've told them they can collect. Needless to say they haven't replied. They reported my comments as defamatory and Trust Pilot rejected their comment. I've got my money back and it's now just a comedy.

Further edit 14th May 26. Vitawell have now challenged the charge back which my bank has rejected and they have 45 days to escalate it. If you are reading this Vitawell I have every email, rejection of email etc as evidence against you. Fill your boots.

Yet another edit 26 May 2026. So Vitawell are still arguing this review as fraudulent. I refer Trustpilot and Vitawell to their customer service tickets 7093, 7625 and 9767. All unanswered. I also refer to all the other reviews quoting the same experience. Are we all in cahoots? I refer to my credit card company who refunded my money - would they have done if I couldn't prove my purchase? The product that was eventually shipped remains unopened at my address, I've told Vitawell they can arrange collection but of course there is still no reply from them. If I wasnt a bonafide customer how have I got their shipment? Can I suggest to Vitawell instead of spending your time trying to overturn poor reviews, just serve your customers properly.

Einfache Abwicklung, rasche Lieferung, gute Produkte: alle Punkte!

Rasche Lieferung. Hat alles gepasst.

Terrible, took my money and never sent my product. I emailed multiple times with no resolve, they just dont care. Please do not buy from them you will be out of pocket and nothing to show for it.
Absolutely disgusting.

This company sucks. Do not order anything from them. Vitawell aka byvitawell is Fraudulent!!!! I have never received my vitamin product that I first ordered on February 13, 26. Tracking stated being shipped, over and over again. I then tried to cancel but their subscription management site kept coming up as "URL down". Also, sent several emails with no answers regarding where was my product.
Than money was again taken out of my account this March for a subscription with Vitawell that I knew nothing about as I had marked one-time charge with my original order. I have filed a dispute with my bank and hopefully this will be resolved.

Buyer beware of the subscription trap. Half the website doesn’t work. Nowhere on the site to cancel. No response from support.

Hat alles geklappt und Lieferung war schnell da, alles bestens.

Pünktlich geliefert, Ware in Ordnung

Sehr breite Auswahl, und schnelle Lieferung!!

Ordered product from vitewell and still not received after nearly a month they responded to 1 email blaming courier and now not responding at all

Sehr gute Auswahl speziell bei Master Lin, rasche Lieferung und sehr gute Verpackung.

Alles perfekt geklappt und zudem ein toller Preis