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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My items came soo quickly they are amazing quality also not see thru at all, they're absolutely beautiful and you can feel the quality!! They came with an absolutely adorable little thank you card tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the dragon set, both tops and the pole shorts. They fit perfectly, and the design is lovely. Great quality. The material feels so soft. There was also a cute little handwritten thank you not... Toon meer

Beoordeeld met 5 van de 5 sterren

Omg such a lovely & unique pole dance set - I have been looking for a while for a comfy brand that I could try as I am quite fussy with workout clothes - & with IG/Facebook full of ads of cheap & poor... Toon meer

Beoordeeld met 5 van de 5 sterren

I really love my Vixn sets, they're flattering, a great fit, and light weight which is ideal when doing dance based fitness. The patterns are gorgeous and sharp, really high quality print. I fell in l... Toon meer

Bedrijfsgegevens

  1. Activewear winkel

Geschreven door het bedrijf

Made By Women, For Women. We embody vibrance, strength, positivity, passion, and fun, and this is what we want everyone to feel when they put on our clothes. No matter what style of fitness you enjoy, Vixn will support you. Release your inner Vixn.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

110 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Great service and excellent quality

Great service, prompt delivery. The quality of the clothing is great.

23 november 2024
Logo Vixn

Antwoord van Vixn

Hello Karen,

Thank you so much for your support and lovely feedback. We truly appreciate it!

Beoordeeld met 4 van de 5 sterren

Sizes run small

I really love the fun designs and styles this company offer! As someone who's lost 15kg in the past year I'm still figuring out what my new size in clothes is. I got the M in the shorts but honestly think they run on the smaller size given I fit an AU size 10 in most clothes, but can fit into size 6 from some brands. They do have an inclusive size range but I'd size up for comfort.

10 augustus 2024
Review zonder uitnodiging
Logo Vixn

Antwoord van Vixn

Hello Dani,

Thank you so much for shopping with us and for your feedback, we have heard the same from other international customers and this is something we will be changing in the new year. We will be sending an email out near the time, but all our sizing will be altered so we shouldn't have this issue anymore.

Thank you again!

Beoordeeld met 5 van de 5 sterren

In love with this set

I absolutely love this set so cute and I always receive a ton of compliments

30 november 2024
Review zonder uitnodiging
Logo Vixn

Antwoord van Vixn

Hello Ashley,

Thank you so much for shopping with us and for leaving a review, we really appreciate it! So glad you love your pieces and have had compliments, that makes us so happy!

Beoordeeld met 5 van de 5 sterren

Absolutely love my new gym wear

Absolutely love my new gym wear, it can be hard as a bigger woman to find fun and exciting gym clothes that doesn’t go see through and these literally tick all the boxes. I’m a size 18 and the style is so flattering and fun, highly recommend 👌

18 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the items

Love the items, sadly the shorts fit abit to small on me. They are made extremely well and great items, I should have just sized up ❤️

18 oktober 2024
Beoordeeld met 2 van de 5 sterren

Customer service was amazing

(EDIT) after 1 use and 1 wash!!! The inside of the thighs started fraying!!! I will be emailing a picture to the company because I don’t see an option in the review area. For 70$ I’m very disappointed… Customer service was amazing. The shorts art design is absolutely to die for! However, I got a medium and they fit like a small. I understand that they are spandex, as to why I sized up, but they still seem to fit a little too snug. Really cute not sure if it was worth 70$ tho.

21 oktober 2024
Logo Vixn

Antwoord van Vixn

Hello Jillian,

Thank you so much for your recent order and for supporting our store. We are so sorry to hear that you received a faulty item. There must have been loose stitching which would have been made worse by the snug sizing. 

We would love to send you an L as a replacement and see if these fit better for you. We are sold out of the shorts at the moment, but we should be getting a restock in 2 weeks if you are happy to wait for this. In regards to sizing this is something we are going to be changing when we go into the new year. We plan to reassign our current measurements with the next size up, so an M now would become an S etc. We will make a big announcement about this when we do so that our return customers won't get confused when shopping for their previous sizes.

With pricing, we try and keep our prices as low as possible but as the business grows there seems to be more and more expenses so our prices are a reflection of all that. We are really sorry about that, it's just not possible for us to price them any lower.

So sorry again for the faulty shorts, we have also emailed you so await to hear your reply.

Best wishes

The Vixn Team

Beoordeeld met 5 van de 5 sterren

Great quality and looking fitness wear

Great quality and looking fitness wear, love all my purchases and look forward to adding more to my collection. Great customer service and would highly recommend.

22 oktober 2024
Logo Vixn

Antwoord van Vixn

Hello Donna,

Thank you so much for your order and your review, we truly appreciate the support! We are so glad you love everything. Thank you again!

Beoordeeld met 5 van de 5 sterren

Stunning

Absolutely fantastic quality, and the most gorgeous prints! I’m in love with my tarot killers Halloween set.

27 oktober 2024
Review zonder uitnodiging
Logo Vixn

Antwoord van Vixn

Hello Esme,

Thank you so much for your order and your review. We are so glad you love your Tarot set!

Best wishes

The Vixn Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

I ordered a set for Halloween on the day of their restock and needed it four days later, I messaged them and they were really helpful and asked me to request next day delivery in the box at checkout. I checked out using my Shop app so there was no box, I messaged again with my order number and they got my parcel sent out with next day delivery even though I paid for standard shipping (there was only one shipping option), they even messaged me the tracking details once it was sent even though I had an email already with the shipment notification. The set arrived and it’s great quality and really flattering!

23 oktober 2024
Review zonder uitnodiging
Logo Vixn

Antwoord van Vixn

Hello Hannah,

Thank you so much for shopping with us and for leaving such a lovely review. We are so glad you were happy with our service and the products. Thank you so much again for all your support!

Beoordeeld met 5 van de 5 sterren

⭐️x5 💯

Absolutely loved the Halloween collection! Ordered for the first time and I got a couple of sizes wrong, the help I got with refunds/exchanges was honestly amazing. Never had better customer service. All the designs and the materials are great and the charity work for animals won me over completely. Shame I missed out on the Sumatra products, that’s why I’m subscribed now 😄 keep up the good work Rebecca and I wish you great success, you deserve it. One of my fave small businesses now, will be ordering again 🫶

17 oktober 2024
Review zonder uitnodiging
Logo Vixn

Antwoord van Vixn

Thank you so much for your lovely feedback, it truly means so much to us. We are so glad you love everything and had such a positive experience, thank you again!

Beoordeeld met 5 van de 5 sterren

Great fit

Great fit , great design. Good for the bigger girls most places charge extra or say its custom love the fact these go up to 5xl and are that inclusive

23 september 2024
Logo Vixn

Antwoord van Vixn

Hello Alaina,

Thank you so much for your lovely review. We are so glad you love the fit and design, and It was so kind of you to take the time to leave us a review.

Thank you again!

Love

The Vixn Team

Beoordeeld met 5 van de 5 sterren

Thank you for being so kind and quick

Thank you for being so kind and quick. Great customer service even with the bug time difference!

18 september 2024
Logo Vixn

Antwoord van Vixn

Hello Samantha,

We are so glad we were able to help and that you are happy with our service! We truly appreciate you taking the time to leave us a review.

Thank you again!

Love

The Vixn Team

Beoordeeld met 5 van de 5 sterren

I absolutely love my space hippie…

I absolutely love my space hippie unitard. Good quality fabric, nice and thick and fits true to size. Comes with slightly padded boob inserts to help hold the girls up and the zipper is also good quality, doesn’t slip.
I contacted them to ensure it arrived by post before a certain date for an event and they were super helpful, lovely and accommodating.
Recommend! Support small and local businesses x

17 september 2024
Logo Vixn

Antwoord van Vixn

Hello Raine,

Thank you so much for your lovely review, we are so glad you love the unitard so much and so happy that it got to you on time for your event. Thank you for taking the time to leave us a review, we really appreciate it!

Thank you again.

Love

The Vixn Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service! Gorgeous gym fits!

17 september 2024
Logo Vixn

Antwoord van Vixn

Hello Kim,

Thank you so much for your lovely review. We are so glad you love our pieces, and truly appreciate your custom over the years!

Thank you again!

Love

The Vixn Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

My super cute set came in the mail and was small, unfortunately, but it happens!

I brought it to the company's attention and they have gone above and beyond- not only to care for me as a customer, to correct the issue, but to look into it in a larger sense.

As for the outfit, it was splendid! Nice quality fabric and everything is well-made! I look forward to getting my new set in the mail soon!! Thanks VIXN!

2 september 2024
Beoordeeld met 5 van de 5 sterren

So good so helpful

So good so helpful! Communication was great as I needed it asap and this was fulfilled! Looked great and really comfy!

25 juli 2024
Logo Vixn

Antwoord van Vixn

Hello Nuala,

Thank you so much for shopping with us and supporting our store. We are so glad you loved your pieces and really appreciate you leaving us a review. Thank you again!

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service

24 juni 2024
Logo Vixn

Antwoord van Vixn

Hello Alex,

We are extremely sorry that you weren't happy with our customer service, as explained we are unable to change an address or cancel an order once it is on its way to you. We are sorry that due to this you feel that we haven't provided good customer service but unfortunately there was nothing we could do in this situation as the courier service doesn't allow us to do these things.

As a small business we pride ourselves on our customer service so we are very sorry that we weren't able to help you with your requests in this circumstance and it has left you with a negative feeling.

Sorry again for any inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Bought the swiftie shorts for my…

Bought the swiftie shorts for my daughter - she loves them and they fit perfectly. Arrived super quick after ordering. Impressed with the quality of the shorts and the design is fab. Love!

10 mei 2024
Logo Vixn

Antwoord van Vixn

Hello Bianca,

Thank you so much for your lovely review and your purchase, we truly appreciate your support!

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