VizuArts 

Bedankt voor je bezoek aan Trustpilot. Helaas is het niet langer mogelijk om op dit profiel reviews achter te laten, aangezien de website van het bedrijf niet langer actief is. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I came home to find my order from them I placed 12/9/2022! I totally forgot that I even ordered and didn’t get my product since it had been so long. The packing slip had the 2022 date, but fedex track... Toon meer

Beoordeeld met 5 van de 5 sterren

We love VisuArts!!! I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered 2 pictures for christmas during a buy one get one free offer on black friday, assuming that was plenty of time since the website said 4 to 7 days shipping. Didn't receive anything until dec 27... Toon meer

Bedrijfsgegevens

  1. Hobby's en handwerk

Informatie afkomstig van verschillende externe bronnen

Create Dazzling Art, One Diamond at a Time.


Contactgegevens

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I'm extremely satisfied with my two…

I'm extremely satisfied with my two purchases from your company. I'm sorry to see you are going out of business. I ordered from two other companies and I'm not satisfied.

11 juli 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Hi Fran! We truly appreciate your thoughtful feedback, that means a lot to us! We can only hope that we'd be re-opening some time in the future. Thank you for being a part of Vizuarts!

Beoordeeld met 5 van de 5 sterren

Sorry you’re leaving

Love your products just wish you weren’t closing

4 juli 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We appreciate the love, Cindy. Unfortunately, like all good things, it must come to an end. We can only hope we can bounce back!

Beoordeeld met 5 van de 5 sterren

I originally bought this for my…

I originally bought this for my granddaughter last Christmas, but in my helping her do it, I became addicted to it and love it. I find it very relaxing and everyone loves the finished product. Thank you!!

4 juli 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

You're welcome, Pam! Glad to hear you're enjoying your Vizuarts diamond painting kit!

Beoordeeld met 5 van de 5 sterren

I occupy my mind creating these…

I occupy my mind creating these glorious canvases! I’ve completed 10 so far and I’ve ordered 7 more due to your closing. I’ve had several compliments on the finished canvases, with people saying “you should sell these”! I have given some to close friends. Great gifts! Please don’t close!!! No one matches your high quality canvases!!

29 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We truly appreciate the thoughtful feedback, Cheryl. We're very happy to hear that you're enjoying your Vizuarts diamond painting kits!

Beoordeeld met 1 van de 5 sterren

Seems like I got scammed they said my…

Seems like I got scammed they said my order was shipped to USPS and the tracking number for my package says the package hasn't been received yet it's been 9 days since I received the email from VizuArts that my order was shipped and still nothing from USPS? Waste of over $100 and my niece won't have it in time for her birthday. Don't recommend.

24 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We're terribly sorry to hear that, Tanner. But we'd be more than happy to help. Just a friendly reminder, it is totally normal for a tracking status to show no movement or updates. Other times it only updates when it’s nearly there so it is highly likely that your order is much closer than what the tracking status is showing.

But we can double check your order for you. Please email us your concern along with your order number so we can resolve this matter.

Beoordeeld met 5 van de 5 sterren

A Fun Way to Create Beautiful Art!

Diamond painting is a fun way to create beautiful pictures without having to draw or get messy with paint!

It takes focus and is so calming when you get into a good groove. There's no need to do the entire diamond painting in one sitting, so take breaks when you want and watch the picture take shape over time!

24 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We couldn't agree more, Matt! That's one way how to enjoy diamond painting!

Beoordeeld met 5 van de 5 sterren

We love VisuArts!!!

We love VisuArts!!!
I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to several other people & will continue to whilst I'm able.
The kits are beautiful & look stunning on completion. The instructions are clear & easy to follow.
We have not had many reasons to contact customer services, but on the couple of occasions we have, they have been efficient & effective.
We sincerely wish you weren't leaving us, but thank you from the bottom of our hearts for the joy & happiness your kits have brought us & those we love

15 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We deeply appreciate your thoughtful response regarding our closure, Emma. It has been a good run however, like all good things, it must come to an end. You are the kind of customer that added so much value in Vizuarts and we thank you from the bottom of our hearts for that. We will never forget the smiles and happy faces we made through our diamond painting kits. As of now, we're currently focusing on selling the last supplies, and from there, we will decide whether Vizuarts should continue or not. We thank you from the bottom of our hearts again!

Beoordeeld met 5 van de 5 sterren

I bought this for my gf who is very…

I bought this for my gf who is very analytical and she loves it. It takes time to do so definitely be prepared and patient.

7 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Glad to hear your girlfriend is loving the diamond kit, Jenni! Thank you very much!

Beoordeeld met 5 van de 5 sterren

One of a Kind

It was great. It was a photo reproduction that given as a Mother’s Day gift. It was received wonderfully. So grateful for the care given to the order.

6 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

You're welcome, Charlene! Thank you for the feedback!

Beoordeeld met 1 van de 5 sterren

They did not leave enough of the blue…

They did not leave enough of the blue in all different shades of blue. I have sent the picture and the color and they have not sent anymore.
Helen Germann

2 juni 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Thank you for addressing this matter to us, Helen. We're currently working on shipping the missing colors, please shoot us an email to the same email thread you sent the pictures with so we can escalate this matter. We are grateful for your patience.

Beoordeeld met 5 van de 5 sterren

Very relaxing

Received this product in great condition. Have bought a couple of them. Very relaxing. Also had one done of my picture. Came out great.

22 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Thank you so much for the feedback, glad to hear you're loving your diamond painting kit!

Beoordeeld met 1 van de 5 sterren

DO NOT ORDER

DO NOT ORDER! They shipped my order and it was delivered to a door in Kentucky. I emailed them because my order clearly showed a shipping address in Florida. Their response was “sorry your order was delivered you need to call your post office to figure it out.” WHAT??? What does that even mean? No assistance or response after I sent them photos of the original order with the correct shipping address. They market the heck out of their product but horrible customer service!!!!

21 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We're very sorry to hear about your order, Cruz. But rest assured we're here to help. Please understand that once we hand a parcel to the courier, it is totally out of our responsibility. However, we might still be able to help. Have you contacted your local post office regarding this matter? They might be able to retrieve your package and arrange for a redelivery. If it doesn't please let us know.

Beoordeeld met 5 van de 5 sterren

Love it!

Got my visuart quickly and on time and a love it. It's really great if you need to take a break and think or relax. I will for sure be getting more of them in the future.

19 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Wonderful reviews such as this truly warms our hearts, thank you very much!

Beoordeeld met 5 van de 5 sterren

It definitely helps with mental health

It definitely helps with mental health! I got it because I wanted to find a hobby that I could get into and to get something that would keep my mind on just one thing and I love it! Will definitely be getting more.

17 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We appreciate the thoughtful feedback, Ashley! We're happy to help!

Beoordeeld met 5 van de 5 sterren

Love it!!!

Love it!!!! Helps me 😌

17 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Glad to hear our diamond painting kit are helping in some way during hard times. Thank you, Amy!

Beoordeeld met 4 van de 5 sterren

Wonderful, but expensive

Its definitely helpful for mental health! Anxiety and depression! Something nice to do to keep your hands busy as you watch some tv! My only problem is that its so expensive and I don’t make a whole lot. If it was cheaper, that would be better.

9 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Depression and anxiety is not a joke! Hearing wonderful feedback regarding our products puts a a smile on our faces! Thank you, Dylan!

Beoordeeld met 4 van de 5 sterren

I've recently purchased a diamond set…

I've recently purchased a diamond set for my partner, she absolutely fell in love with it. Not to mention the focus and help with certain mental health issues. I would say 5 stars, but 4 just because I had to order, cases/supplies/accessories. Visuart site is limited on supply and accessories, but amazon works. Also their custom painting are amazing. Thanks Visuart. Definitely recommend!

9 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We truly appreciate the recommendation and 4 stars, Riley! Happy to hear your partner is loving her kit!

Beoordeeld met 5 van de 5 sterren

Best custom paintings

All my orders have been perfectly designed. Thank you

7 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

You're very much welcome, Michelle! If there's anything else we can do to improve your Vizuarts experience, just let us know!

Beoordeeld met 3 van de 5 sterren

I usually receive my paintings in their…

I usually receive my paintings in their individual boxes. Not only were their NOT in individual boxes but squeezed into one box rapped in black plastic with diamonds missing. I never had problems with you before and always recommended you with high praise; this last order you sent me made me out as a liar.

7 mei 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We're very sorry to hear that, Lynnette. That is not the kind of experience we want you to have. However, it sounds like an issue with the way the courier handled your package. We truly apologize for this unfortunate event.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer