These movers did a great job getting a 3 bedroom apartment with no previous packing done set up in a new location in half a day. They helped with packing, unpacking and assembling furniture, all with... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent experience! The movers were fast, careful, and very efficient. The price was reasonable with no surprises, and they made the whole moving process easy and stress-free. I would definitely use... Toon meer
5STARS! the team were incredible - efficient, thorough, kind & worked so well to move our home. They were done in 5hrs which is so so much quicker than expected. They had helpful tips along the way to... Toon meer
Overall, they are not bad doing the job. Having said that, they come 1.5 hours late. The removers are not experience in dissembling a recliner and a queen size bed has collapsed only days after remova... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a Sydney home and office removals business that offers quality service for your local, regional, commercial and interstate moves. We are based in Sydney’s Inner West and are located in the Summer Hill/Dulwich Hill area. Our clients range from Sydney CBD and North Sydney offices, travel agencies, colleges to families moving house and students vacating units. Our removalists are hardworking, trained professionals who will treat your belongings with the utmost care. They will not stop until the move has ended! We have built a strong customer base with repeat clients whose needs we have come to know well and we would love you to join our happy customers too.
Contactgegevens
29b Chapel Street, 2204, Marrickville, Australië
- 0291710864
- book@vmove.com.au
- vmove.com.au
4,7
Uitstekend
231 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice and reliable
Nice and reliable! Stuck with them for the 3rd time, recommended to friends twice, been great everytime. Nice folks, fast and quick communication updates. Super handy box rentals. Efficient and smart movers.
25 augustus 2023
Happy customers
We had the removalists, Salvatore and Andrius, twice and were very happy with their services. They were friendly, professional, took care of our items and home. We highly recommend them to anyone who needs such services.
19 september 2023
Highly recommended
I had a fantastic experience with the removalists who helped me move. They were incredibly strong and efficient, making the whole process a breeze. What really impressed me was that they had all the right tools for the job. One tip I'd like to share with others is to request those blue boxes – they come in very handy and significantly reduce the number of round trips needed during loading and unloading. Highly recommended!
20 augustus 2023
Victor and his team did an amazing job…
Victor and his team did an amazing job with our relocation from Sydney to Brisbane. They provided the full service of pack, relocate and unpack.
This was our second time using their business and we couldn't be happier. Strongly recommend Vmove to anyone looking for a removalist.
10 augustus 2023
Exceptional quality service
Everything about the experience was handled in a friendly and professional manner. From booking all the way through the actual moving day everyone was great.
18 juli 2023
Great communication
All communication was fast, clear and professional.
The quote was exact and set out all options.
On the day the removalist where on time, efficient and quicker than expected.
13 juli 2023
First-Class Removalists!
Having experienced quite traumatic moves previously, I was extremely impressed with VMOVE. Their professionalism, care and consideration was first- class, and additionally, their time management and handling of my furniture was extremely skilful. I would highly recommend them and I will be using this company again in the future.
9 juli 2023
The two removalists were very…
The two removalists were very professional, patient and communicated well with me throughout the moving process. I'm very happy with the service.
25 juni 2023
The guys were very professional and…
The guys were very professional and pleasant and cooperative with our needs. They also took great care with our precious white lounge and washed their hands before handling it.
2 juli 2023
Removalist's did not fulfil their 3hr…
Removalist's did not fulfil their 3hr min time allocation and left job early.
25 juni 2023
Antwoord van V-move Removals + Storage
Well, you said nothing left to do, so they left. Since they were local, they went home. Then you called and asked them to come back, but they clocked out, so not sure how your indecisiveness is 1 star for us and not for yourself.
Antwoord van V-move Removals + Storage
Thank you Ben
Expensive and inefficient
The quote stated a rate that was changed after the move was completed. I then received a huge bill I did not expect. The company acknowledged how the quote could have been misunderstood but did not make any adjustments. Further I found the movers playing by the trucks and working very slowly for high rates. I believe there are more competitive movers available.
12 juni 2023
Antwoord van V-move Removals + Storage
Dear Nicole, thank you for the unjustified 1 star review. I will nick pick all of it.
1.The quote stated a rate that was changed after the move was completed.
We quoted an hourly rate per truck with two removalists with four storage modules, however, not all your belongings could fit , so we organised an extra truck with two modules and extra removalist, so the price increased accordingly, which we explained.
2."I then received a huge bill I did not expect."
Judging on how were you ready on moving day, it seems, that you were not expecting to be moving.
3.The company acknowledged how the quote could have been misunderstood but did not make any adjustments.
I will tell you that a very polite staff member, politely acknowledged, that it might have been misunderstood by person with lack of comprehension skills. I think you just imagined what you wanted.
4. "Further I found the movers playing by the trucks and working very slowly for high rates."
We loaded 60 Cubic Metres of stuff in less than 8 hours. We also disassembled, your beds, packed your stuff in the basement. Don't forget, that you were not packed. the last items were concrete eggs, come on, we can not stack them. Also bikes to get two bikes took 20 minutes, because you could not find the key for them. And your dog was always in the way, even more than you.
5. "I believe there are more competitive movers available."
I doubt that you can find more competitive movers who can bring you 6 modules of storage without double handling at your door.
On top of that we are very patient, because on the day we thought it would be best to just leave, as any Australian citizen who know they rights would have done it.
Anyway really disappointing experience, customers like you force employees to question if it's all worth it.
Best move to date
My move has been hassle free, and the best I've had to date. The movers turned up on time and got on with the job, working methodically. Highly recommended.
6 juli 2023
Very professional and careful.
15 mei 2023
Very professional and very satisfied
9 mei 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.