I used to run a virtual private server through Net Logistics, hosting about 30 sites which I had built, up to about 10 years ago. When Dreamscape bought both Net Logistics and Vodien, they consolidate... Toon meer
Bedrijf heeft geantwoord
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We have been with Vodien many years. Support have been excellence especially Mr Gedeon whom he assisted me this morning (I-25905547) with my outlook email settings. He have been very patience with noo... Toon meer
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I had experienced with the email down. They took much time about 50 hours to resolved. My account even not bogger than 50GB. Why take so long. Poor technical and technology
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Requested for assistance regarding some matters with FTP configuration and email issues after we migrated to a new custom server. The service respresentative, Jane, handles it professionally and is ab... Toon meer
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Bedrijfsgegevens
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The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Contactgegevens
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Uitstekend
2K reviews
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Superb service and support staff make Vodien a winner
Vodien has some of the best support and service teams working in this space. Friendly, patient and informed guidance, always going the extra mile to get you the best deal available, and really empower the small business owner to manage the parts of their website that they can manage, while relying on the Vodien team to take care of good, reliable tech in the backend.
11 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Dee,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Find another provider
I am a long term account holder with vodien, they brought out my previous provider. On numerous occasions over the years they lock your disable account when your credit card goes out of date, which being a long term customer is going to happen. No call just emails that as they send a hundreds of emails about sales & they all just get lost in my junk box, Once your locked out trying to get help is a task beyond thier technology or service.
They don't answer the phone, instead send you to chat lines & when you email them they refer you to a closed case # & do not respond, We have a number of domains which once I get back on line I will see if can take my business elsewhere. They had gone from a great operation, to a no service IT online only help & they are really useless these days.
8 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Mark,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable meet you expectation and resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Absolutely brilliant service
Absolutely brilliant service, Resolved a technical issue in 5minutes using the 24/7 live chat (which I usually wouldn't use in other services because theyre generally bots). Voiden has *humans* not bots!!! Who are skilled & efficient. I HIGHLY RECOMMEND 🎊
4 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Emma,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
The technical assistance expert (Neil)…
The technical assistance expert (Neil) is very professional. He understand my issue instantly and then solved it. Then he clearly explains to me the rational behind my problem I met. Hence, even though my problem is caused by Titan system error, I still can't neglect such a great support service.
3 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Rick,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
My experience to setup email with Vodien Customer care
She was with me throughout with patience and asked the right questions, gave me exactly what I required. Shared the links and till the end she delivered my questions with efficiently. very happy with her service.
3 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Devpriya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Staff was swift in helping.
3 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Linda,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
TERRIBLE SERVICE
We were informed that has to do VPS upgrades during working hours and we cant stop. and guess what? The entire month will be down.
NEVER USE THEIR SERVICE! IF not u will lose your business first.
1 november 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi James,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Marigod resolved my issue where the…
Marigod resolved my issue where the other 3 other agents did not resolve
31 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Shaun,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Your agent MarMari has been very…
Your agent MarMari has been very helpful. Provided good explanation to all my queries.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Customer service is always very fast…
Customer service is always very fast and efficient. Use the chat — it works very well, saves time, and provides precise answers.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Olivier,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Too Many Bugs Vodien Can Not Fix and Refuse to test their White Label software themselves.
After trying to use this platform for six months, I found it has so many bugs that Vodien can not fix. They have white labeled the platform and so support is by a third party. When requesting support I was directed to their supplier and told to quote their own account number with the third party supplier. After more than 20 requests for support due to the many software bugs I asked Vodien to test the platform for a user experience once they were told by their supplier it was fixed. Their response was to close the support ticket. So I have asked for a full refund.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Dean,
We are sorry to hear about your experience and the difficulties you have encountered. We take your feedback seriously and want to ensure your concerns are properly reviewed.
To help us look into this further, could you please email your Customer ID, domain name, and any relevant case or ticket ID to reviews@vodien.com? Our team will prioritize your case and work with the relevant teams to resolve it as quickly as possible.
Thank you for bringing this to our attention — we appreciate the opportunity to make things right.
Best regards,
Sambrin O.
Online Experience Specialist
Gotta say this is the best support…
Gotta say this is the best support service I have experienced fora very long time. Really excellent! All agents spoken to were courteous, knew what needed to be done and how to do it. Problems quickly resolved.
The last agent I spoke to was Cliff.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Peter,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
my domain webside was down today
my domain webside was down today. Vodien online helpdesk help me resolve it within hal an hour.
24 oktober 2025
Review zonder uitnodiging
I felt that I was dealing with someone…
I felt that I was dealing with someone who knew about the problem. He/She understood the issue and could offer the solution to the problem.
I will have to configure the DNS and see if that works, but it is a solution that makes sense.
We are trying both Window/Linux server subscriptions from Vodien, and if we can get the system to work the way we want, it will be more business for Vodien.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Chris,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
New User with No experience
I was new. I got lost on how to settle my email issue. I was assisted by Agent Jonathan. He helps me resolve this in one interaction.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Suraya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Jazzver is great in handling my email…
Jazzver is great in handling my email phishing and scam case professionally, and this is done in just ONE interaction! Thanks so much!
22 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Tung,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Spectacular support and super patient~
Spectacular support and super patient~!
Spot on resolving of matters required. Cheers!!!
20 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Ray,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Excellent customer service from Vodien
Excellent customer service from Vodien! The support team, John, was fast, friendly, and efficient in resolving my login details issue. Really appreciate their prompt response and clear guidance — made the whole process smooth and hassle-free. Highly recommended!
19 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Karen,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Excellent support
Excellent support - helped me resolve my issues.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Foo,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
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