volubus Reviews 70

TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

For a first-time experience in Paris, this with my friends was excellent. The van was clean, comfortable, and well-equipped with a TV on board. Our driver, Kevin, was attentive, polite, and perfectly... Toon meer

Beoordeeld met 2 van de 5 sterren

The Pick up point in Malaga was wrong in our voucher. It said Calle Jinetes, but that street is too narrow so we had a lot of trouble about contacting the Company and afterwards run through Malaga wit... Toon meer

Beoordeeld met 5 van de 5 sterren

I would highly recommend this company. I had booked for 20 people on our transfer and messaged the company as we had a change of flight time a couple of months before we flew out. On the day we fl... Toon meer

Beoordeeld met 5 van de 5 sterren

They were booked for us to transfer from Malpensa airport to Zermatt and back again 6 days later. Both journeys were excellent. The company kept in contact leading up to both journeys and on the day t... Toon meer

Bedrijfsgegevens

  1. Vervoer

Geschreven door het bedrijf

Volubus connects travellers and travel organisers with local minibus and coach transport solutions for private transfers, tours and events in over 200 cities and 30 countries.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

For a first-time experience in Paris

For a first-time experience in Paris, this with my friends was excellent. The van was clean, comfortable, and well-equipped with a TV on board. Our driver, Kevin, was attentive, polite, and perfectly on time. I highly recommend this service.

12 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would highly recommend this company.

I would highly recommend this company.
I had booked for 20 people on our transfer and messaged the company as we had a change of flight time a couple of months before we flew out.
On the day we flew we were delayed by 1.5 hours, I informed the company and said I wasn’t sure what time we would land as there were storms hence we were delayed in leaving. We ended up being diverted to Tenerife for the night.
I kept the company informed of all the changes and they went above and beyond and had a driver waiting for us in Lanzarote when we did eventually get there the next evening

22 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Wrong Pick up point in Malaga

The Pick up point in Malaga was wrong in our voucher. It said Calle Jinetes, but that street is too narrow so we had a lot of trouble about contacting the Company and afterwards run through Malaga with a whole group of students to find the bus on a different address.

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic airport to ski resort transfer

They were booked for us to transfer from Malpensa airport to Zermatt and back again 6 days later. Both journeys were excellent. The company kept in contact leading up to both journeys and on the day to ensure seamless and perfectly timed pick up and drop offs. No waiting around at all. No getting to airport too early or too late. Vehicles clean and driving safe and smooth with offer to stop for a break on the return trip as well as charging cables and sweets for the return drive which was very much appreciated. Safe driving, clean comfortable cars, great, prompt and easy communication led to a flawless experience. Highly recommend and thank you very much.

15 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything is on time

Everything is on time, convenient and comfortable. At the first need, contact with the support service gave the desired result. Our tour lasted from January 22 to February 12 across different countries of Europe and the UK. with 7 flights. Everywhere, transport was organized in the best way.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Good

Overall, a very good service. Communication was very good and any queries were dealt with quickly. We had 2 trips, the first one there was no complaint, the second the driver was slightly late and also had a slight difficulty communicating where to meet. Very small issues would go with 4.5 out of 5 a 4 is to low!

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SERVIZIO ECCELLENTE AL PREZZO MIGLIORE SUL MERCATO

Dopo aver richiesto diversi preventivi, quello di Volubus era di gran lunga il più conveniente.
Oltra ad avere un ottimo prezzo, Volubus ha fornito un servizio eccellente, inviandomi il giorno prima il nome dellautista e l'orario di arrivo.
Continuerò ad utilizzare Volubus per i miei transfer.

26 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 Star Service

booked this bus while I was in the UK to transfer our wedding party to the reception, just 2 miles away. When I arrived in Kos, I needed to arrange a return trip as well. On the morning of the wedding, I made a mistake with the times, but the company was
incredibly accommodating and quickly amended the booking on the day. The service was outstanding - friendly, reliable, and professional. I can highly recommend!

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service with speedy replies. Great price and perfect transport for requirements. Very professional drivers and great service.

29 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

God service til rimelig pris

God service til rimelig pris.
Vi var 31 mand, der skulle transporteres fra hotel til Palermo lufthavn.
Vi skulle afhentes klokken 18:00 - men hørte ikke noget fra bussen og kunne ikke se en bus med navnet Volubus ved hotellet. Dette blev dog løst, da chaufføren kom ind på hotellet og spurgte efter os lidt senere.

20 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service

I sent as booking request for one of their buses after a previous provider canceled on us 2 weeks before our wedding. 24 hours after they have taken my money I called them to explain the urgency of the situation and to request them to let me know how likeky was for the booking to be confirmed. After three phone calls, one email and 4 day waiting any response they have now came back to me with saying they don't have any options for us. Very unresponsive and unfair they take the full amount without even knowing if they can provide the service.

19 september 2025
Review zonder uitnodiging
Logo volubus

Antwoord van volubus

Dear Santiago,

My name is Måns Rüder and I'm the founder and CEO of Volubus. I'm sorry to see that we've left you dissatisfied with our services. My staff you've communicated with has been on sick leave until now, so I've just familiarised myself with the situation.

As you mention, the 2 week lead can be tricky in order to arrange this type of service, especially with the extra requirements of it being a wedding. Looking into this case I can see we immediately on the day it was requested sent out an urgent request to all 12 of our local partners in the area to see if we could cover it. It turned out we would have a few options for you, but as your email the next day explaining the urgency came in via our general email, we weren't able to respond to it before you had already confirmed with another supplier. I apologise for this.

Suffice to say, I'm sorry we weren't able to help you fast enough here. We would have been able to provide you with the service and would have been pleased to do so especially on such short notice. Do note that we never charge your card until we allocate the request, so the amount was immediately unfrozen once you let us know you had it arranged already with someone else.

As a small but very dedicated team we're completely dependent on satisfied customers who rate us highly and spread our company by word of mouth, and I'm very disappointed we couldn't be your provider helping you out here. The shorter notice the longer it usually takes to find a solution, but in this case we would have been able to assist. Nonetheless, I hope I can manage to convince you to still consider our services in the future, and even more so I hope your wedding went just as amazing as it was planned!

Best
Måns Rüder
Founder & CEO

Beoordeeld met 5 van de 5 sterren

Impressive service

I am impressed by the service that Volubus provided. I gave them a tough challenge, to transport 32 people, luggage and bike boxes from Rome airport to L'Aquila in Abruzzo. Volubus was the only organisation to make a viable offer, and it would have been easy for them to no-quote. Even when coach operators pulled out of the deal they persisted and found a new one - twice. The coach and luggage truck arrived at FCO promptly, and they were early at the hotel for departure, so we had time to load the truck with 10 minutes to spare before the scheduled departure time. Volubus provided operator contacts, which allowed me to get them to come back to Rome FCO when one of our party realised he had left his passport on the coach. I would recommend Volubus when arranging transfers, and I would not hesitate to use them again.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely excellent experience

Absolutely excellent experience. From first contact communication was excellent. We were kept well informed throughout our booking. The driver then contacted us the morning of pick up to confirm his details, where we could find him and a photo of the bus. Excellent quality vehicle too

3 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service !

Great service !
Had 3 services for a large group organized and despite several changes until last day it was an amazing experience and everything worked well!

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Volubus service was Outstanding!

Volubus service was Outstanding! The drivers were early, assisted in loading/unloading luggage. Provided transportation twice during vacation to Ireland on 13 & 15 June 2025. Would highly recommend, and use again! Great job!!

13 juni 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer