Easy ordering and prompt delivery. Well packaged. I agree with other reviewers who have mentioned the recipe is missing from the leaflet. I’ve followed the review suggestions and I’ve ruled out semi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Toon meer
Bedrijf heeft geantwoord
Delivery took longer than expected. I bought the long reach hedge trimmer to avoid using a step ladder on uneven garden ground but still had to use a ladder as the trimmer was so heavy and difficult t... Toon meer
Bedrijf heeft geantwoord
Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tuinmeubilairwinkel
- ook in
- Gereedschapwinkel
- Kookwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Woonwinkel
Geschreven door het bedrijf
Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.
Our Free 2-Year Warranty
Included as standard with every purchase
Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.
Contactgegevens
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Verenigd Koninkrijk
- support@vonhaus.com
- vonhaus.com
Exclusive Vonhaus Offers
4,2
Goed
24K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was reluctant to buy the Oil heater…
I was reluctant to buy the Oil heater because of the cost but I can say it is definitely great value for my money. I bought 4 for myself and sister.
29 augustus 2026
Antwoord van Vonhaus
Hi there,
We're so happy to hear our oil heater proved to be great value for you and your sister! Thank you for sharing your positive experience.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Jill,
We're thrilled to hear that you were pleased with both the quality of our products and the service you received. Your positive feedback means a lot to us!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Andy,
We're so pleased to hear that you found our prices good and our delivery swift. Thank you for your recommendation!
Best wishes,
Vonhaus
Great buy 😀
Very pleased with the polytunnel ,easy to set up ,took two of us about one hour ,all pieces clearly marked all screws fittings correct,really pleased highly recommend.delivery was good and well informed text messages.cannot fault anything ..
3 september 2026
Antwoord van Vonhaus
Hi Angie,
We're so pleased to hear you're delighted with your polytunnel! It's wonderful to know that the setup was easy and that you found all the parts clearly marked. We're also glad the delivery was good and well-communicated.
Best wishes,
Vonhaus
Excellent service.
1 september 2026
Antwoord van Vonhaus
Hi Janet,
Thank you for your 5-star review! We're delighted to hear that you received excellent service. We appreciate your feedback and thank you for choosing Vonhaus
Best wishes,
Vonhaus
After having a problem with item…
After having a problem with item missing and packaging damaged sorted out after contacting after sales
3 september 2026
Antwoord van Vonhaus
Hi Martyn,
Thanks for your feedback. We're glad to hear that our Customer service team successfully resolved the issue with your missing item and damaged packaging.
Best wishes,
Vonhaus
Great price for quality product ……
Great price for quality product … prompt delivery .
3 september 2026
Antwoord van Vonhaus
Hi Peter,
We're so pleased to hear you're happy with the quality of our Tower Extension Lead with USB and our prompt delivery service. Your positive feedback is greatly appreciated!
Best wishes,
Vonhaus
purchase of a 2 in l trimmer in April…
I purchased a 2 in l trimmer in April 2026, used it a couple of times then put away as no growth in the heat. Recently attempted some trimming but machine kept cutting out, I contacted customer service who responded by return, advising a refund, no need to return faulty item. I would definitely order from Vonhaus again, good service all round
11 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Katie,
We appreciate you sharing your experience with us. We are pleased to hear that our customer service team was able to assist you promptly with the trimmer issue. We value your feedback and look forward to serving you again.
Best wishes,
Vonhaus
Ordered a Gazebo, got a BBQ cover
I have ordered two items from Vonhaus this year and both transactions had issues. Firstly ordered a gazebo and was sent a BBQ cover! Secondly ordered a ladder when was delayed in transit. Contacting Vonhaus can only be done by email, which doesn’t help with customer service. Both issues were addressed and sorted, but disappointing nevertheless.
29 augustus 2026
Antwoord van Vonhaus
Hi there,
Thank you for your feedback. We're sorry to hear you experienced issues with both of your orders and understand how frustrating this must have been.
While we're pleased both matters were resolved, we appreciate your comments and will use them to help improve our service.
Best wishes,
Vonhaus
Great value for money
Great value for money! It’s worth every penny, makes my job easier.
23 juli 2026
Antwoord van Vonhaus
Hi Olasunkanmi,
We are so pleased to hear that you find our 800W Paint Sprayer Gun to be such great value and that it makes your job easier. Thank you for your wonderful feedback!
Best wishes,
Vonhaus
Poor quality outdoor covers
I purchased patio and BBQ covers recently.
Unfortunately, they are not the grey heavy duty ones I had previously ordered.
These are green plastic looking material far inferior to the ones I had.
When ordering, the pictures online are of the same grey colour and quality that I had ordered previously.
On opening the parcels I was extremely disappointed with the quality and the colour.
Such a shame as Vonhaus had never let me down with past orders.
3 september 2026
Antwoord van Vonhaus
Hi Carole,
Thank you for your feedback. We're sorry to hear the patio and BBQ covers didn't meet your expectations and that they differed from the products you had previously purchased.
We appreciate your comments regarding the material, colour and online imagery, and we'll ensure this feedback is shared with the relevant team.
If you'd like to discuss this further, please contact us at support@vonhaus.com.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi James,
Thank you for your review.
We're sorry to see you've given the BBQ cover a 1-star rating. As you've mentioned that you haven't yet had the opportunity to use the product, we'd love to hear your thoughts once you've had a chance to try it.
If there's anything we can assist with in the meantime, please don't hesitate to contact our Customer Services team at support@vonhaus.com.
Best wishes,
Vonhaus
Best Design
The best power extension I’ve used, with stress free design transforming the usual chaos into minimalist order!
26 augustus 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Parsefal,
We're so glad to hear you're enjoying the streamlined design of our Tower Extension Lead ! We appreciate your positive feedback.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Philippa,
We're so glad you found our offering to be of excellent value. We truly appreciate your positive feedback!
Best wishes,
Vonhaus
Good range of products fast deliverysatified customer
Good range of products fast delivery
3 september 2026
Antwoord van Vonhaus
Hi Rosemary,
We're so pleased to hear you're happy with our product range and that your order was delivered quickly! Your positive feedback is greatly appreciated.
Best wishes,
Vonhaus
Easy to order
Easy to order. Free delivery. Fast shipping. Great price. Quality item
3 september 2026
Antwoord van Vonhaus
Hi Natalie,
We're so pleased to hear that you found the ordering process easy and that you're happy with the fast shipping and free delivery. It's wonderful to know you appreciate the great price and quality of the item! Thank you for your fantastic feedback.
Best wishes,
Vonhaus
Really good product
Great ordering service, prompt delivery. I purchased a pole hedge trimmer with 2 batteries. I have used the trimmer several times, the battery lasts really well, it cuts well and I have found through thicker branches than stated. I am a fit 68 year old woman and have no issue with the weight and balance. Although up high it does give some muscle burn which is probably not a bad thing. I would recommend this product for use and performance.🙂
1 september 2026
Antwoord van Vonhaus
Hi Lynn,
Thank you for your wonderful 5-star review! We're so pleased to hear about your positive experience with the ordering service and prompt delivery. It's fantastic to know that your G-Series Cordless Pole Hedge Trimmer is performing so well, with excellent battery life and cutting capability, even on thicker branches. We appreciate you sharing your experience and are delighted that you recommend the product.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Alan,
We are truly delighted to hear that our service and delivery met your expectations. We appreciate your kind words.
Best wishes,
Vonhaus
Absolutely brilliant site & company…
Absolutely brilliant site & company definitely recommend this place loads of variety & definitely value for money
31 augustus 2026
Antwoord van Vonhaus
Hi Mike,
We're absolutely thrilled to hear you had such a brilliant experience with us! It's wonderful to know you appreciated the variety and found great value in our offerings. Thank you for your kind recommendation!
Best wishes,
Vonhaus
Reported a problem on a Friday…
Reported a problem on a Friday afternoon around 2 pm. I did not expect a response before the weekend. How wrong was I.
A couple of e mails with the last being at 11 13 pm Friday confirming a replacement.
Fantastic customer service, the best I have seen and I worked in retail over 40 years.
Thank you.
11 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Colin,
We are so happy to hear that our team was able to assist you promptly and efficiently, even outside of regular business hours. We truly appreciate you recognizing our commitment to excellent customer service. Thank you for your wonderful feedback!
Best wishes,
Vonhaus
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