Easy ordering and prompt delivery. Well packaged. I agree with other reviewers who have mentioned the recipe is missing from the leaflet. I’ve followed the review suggestions and I’ve ruled out semi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Toon meer
Bedrijf heeft geantwoord
Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Toon meer
Bedrijf heeft geantwoord
Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tuinmeubilairwinkel
- ook in
- Gereedschapwinkel
- Kookwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Woonwinkel
Geschreven door het bedrijf
Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.
Our Free 2-Year Warranty
Included as standard with every purchase
Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.
Contactgegevens
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Verenigd Koninkrijk
- support@vonhaus.com
- vonhaus.com
Exclusive Vonhaus Offers
4,2
Goed
24K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service were great when I…
Customer service were great when I contacted them to say my stick vacuum cleaner was getting quite hot when in use, they quickly rectified this by sending me a replacement and I did not have to go to the trouble of packing and posting the faulty one, so thank you for an excellent service.
14 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Arthur,
Thank you for your wonderful feedback! We're so pleased to hear that our customer service team was able to quickly resolve the issue with your vacuum cleaner by sending a replacement. We're glad we could make the process easy and hassle-free for you.
Best wishes,
Vonhaus
I was gifted a 1.5L digital coffee…
I was gifted a 1.5L digital coffee machine about 18 months prior to this engagement with support. The coffee machine worked perfectly up until one day it just stopped working. I contacted support and supplied the order details, which I had gotten off the person who gifted me the machine. Support was very quick in their responses and after some troubleshooting they sent me a replacement machine. Very great support, and also looking forward to more years of coffee from this machine!
14 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Ben,
We are absolutely delighted to hear about your positive experience with our support team! It's fantastic to know that we could quickly resolve the issue with your coffee machine and get you back to enjoying your coffee. We appreciate you sharing your kind words and look forward to many more years of delicious coffee for you!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Simon,
We're so pleased to hear you're happy with our Bike Storage Hooks and our delivery service! Your positive feedback is greatly appreciated.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Jagtej,
We're so glad to hear you're happy with our Corded Stick Vacuum Cleaner! Thank you for sharing your positive experience with us.
Best wishes,
Vonhaus
Bought 2 for en-suite
Bought 2 for en-suite. Fit perfectly
Well packaged, good instructions Went together very easily. Took more time to adjust doors than putting it together.
Bought another for main bathroom
5 september 2026
Antwoord van Vonhaus
Hi Debbie,
We're so pleased to hear that our Chester Under Sink Storage Cabinet was a perfect fit for your en-suite and that the assembly process was straightforward. We appreciate you choosing us again!
Best wishes,
Vonhaus
Problem with delivery sorted straight…
Problem with delivery sorted straight away great item
5 september 2026
Antwoord van Vonhaus
Hi Jenny,
We are so pleased to hear that the issue with your delivery was sorted out straight away and that you are happy with your item. Your positive feedback is greatly appreciated!
Best wishes,
Vonhaus
Delayed delivery thanks to Evri
I really wish Vonhaus would use another courier as Evri is shocking. My parcel was due to be delivered 03.09.2026, however I received a message to say my parcel had been delayed and would be delivered the next working day. The 04th came and went and still no parcel, so I opened a chat on the Evri website and it stated my parcel had missed it's connection. Waited in Saturday and Sunday in case my parcel appeared. nope. Monday 07th, checked the tracking to which it hadn't changed, to which I thought my parcel was gone. At around 16:00 heard a knock on my door and it had finally arrived!
I had bought the 4 Step Steel Ladder and it's just what I need, very handy and I like that it's slim so I can easily store this away.
The website says it's light weight at 7.29kg but I think the step ladder is pretty heavy..guess I'm just weak.
3 september 2026
Antwoord van Vonhaus
Hi Kat,
Thank you for your review. We're pleased to hear that you're happy with the 4 Step Steel Ladder and that it's proving to be a useful and easy-to-store addition to your home.
We're sorry that the delivery experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the courier and will ensure your comments are passed on to the relevant team.
Thank you for choosing Vonhaus.
Best wishes,
Vonhaus
Pole extender arrived quickly and…
Pole extender arrived quickly and assembled easily. Only used once but did exactly what I wanted in reaching laurel leaves several feet away on top of hedge.
4 september 2026
Antwoord van Vonhaus
Hi Barry,
We're so pleased to hear that your G-Series Cordless Pole Hedge Trimmer arrived quickly and was easy to assemble! It's wonderful to know it performed exactly as you needed for those hard-to-reach leaves.
Best wishes,
Vonhaus
Terrible
Ordered a hedge cutter through the range, turns out it’s actually Vonhaus.
Never delivered.
The range says nothing to do with them.
Vonhaus say they don’t accept order numbers from the range to process refund.
Money gone and nothing delivered.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Karl,
Thanks for your feedback – we’re sorry to hear about your experience. We’ve reached out via Trustpilot to request a few more details (like your order number) so we can investigate this further and get it sorted for you.
Bast wishes,
Vonhaus
I highly recommend vonhaus’ products…
I highly recommend vonhaus’ products and customer service. I ordered some airtight glass containers which arrived damaged (I assume the courier may have had an accident in the pouring rain when putting the box down). Vonhaus were so helpful and sent a replacement even though it wasn’t their fault. I just like a simple life, so to get this response was so reassuring and the product surpassed my expectations: good quality, looks really nice and easy to use. The containers are already full of food. I can transfer the dishes from oven to table to fridge to freezer to dishwasher with ease (& relevant cooling times). Bought via Tesco marketplace, will definitely use again.
15 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Lucy,
We are so pleased to hear about your positive experience with our products and customer service! It's wonderful to know that even with an initial hiccup, we were able to provide a satisfactory resolution and that our airtight glass containers are exceeding your expectations in quality and versatility. We truly appreciate your kind words and are delighted that they are making your life simpler. Thank you for choosing us and for your fantastic feedback!
Best wishes,
Vonhaus
Very good service
Had a problem with the delivery company for my item. I got in touch directly to Von Haus and they replied to my email very quickly . Very happy with my product and the service .
15 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Tracey,
We're so glad to hear you're happy with your product and our service, despite the delivery issue. We appreciate you reaching out to us directly!
Best wishes,
Vonhaus
Great value; excellent delivery
My portable double hot plate is well made and excellent value for money. But what really impressed me was the speedy dispatch and delivery - promptly dispatched on Sunday and delivered on Monday. Excellent!
14 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Michael,
We are so pleased to hear you're happy with your portable double hot plate and that it offers excellent value. It's wonderful to know that our speedy dispatch and delivery impressed you!
Best wishes,
Vonhaus
Although the hedgetrimmer arrived…
Although the hedgetrimmer arrived without battery or charger, company customer relations reacted impressively swiftly to correct this.
4 september 2026
Antwoord van Vonhaus
Hi There,
We're truly sorry that your hedgetrimmer initially arrived without the battery or charger. We're very pleased to hear that our customer relations team was able to resolve this issue quickly for you. Your satisfaction is important to us.
Best wishes,
Vonhaus
Excellent Service
The communication was excellent. After placing the order, I realised that the product wasn't right; I contacted customer support and they immediately cancelled my order and refunded the money. I then ordered something else from them. Very efficient, excellent service.
4 september 2026
Antwoord van Vonhaus
Hi Chris,
We're so pleased to hear that our customer support team was able to assist you so efficiently with your order cancellation and refund. It's wonderful that you found our service excellent and decided to order from us again.
Best wishes,
Vonhaus
The bin is an excellent choice for our…
The bin is an excellent choice for our new, rather small kitchen area. It is being used to accept general rubbish as well as different categories of recyclables. After only a short period of use it has become a very useful addition to our new flat. The express delivery was also much appreciated.
3 september 2026
Antwoord van Vonhaus
Hi there,
Thank you for your wonderful feedback! We're so pleased to hear that our recycling bin has become such a useful addition to your new flat, especially for managing both general rubbish and recyclables in your small kitchen. We're also glad the express delivery was appreciated.
Best wishes,
Vonhaus
Very prompt and professional service
Very prompt and professional service. Courier was very good
4 september 2026
Antwoord van Vonhaus
Hi David,
We're so pleased to hear about your positive experience with our prompt and professional service! It's wonderful to know our courier was very good. Thank you for your kind feedback.
Best wishes,
Vonhaus
Awful company avoid at all costs
Awful company, the customer service is non existent.
They supply cheap goods made in China and ship out of Manchester.
The goods have poor durability and will not last.
I have now involved the trading standards, they are that bad.
14 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi There,
Thanks for your feedback – we’re sorry to hear about your experience. We’ve reached out via Trustpilot to request a few more details (like your order number) so we can investigate this further and get it sorted for you.
Best wishes,
Vonhaus
Good Hedge fund....hope so
Received the long reach hedge trimmer within the expected delivery time. Unpacked the box to check items matched contents list - all good. The hedge trimmer is very well made and simple to assemble with the safety instructions easy to follow. Unfortunately, I was only able to test it's operation prior to any hedge trimming but will have some gardening time planned for this week!
Used the hedge trimmer (15/09/2026) for the first time. Impressed with the performance and so more easy & convenient, than my previous petrol hedge trimmer. The overall weight of the trimmer was manageable and easy to use with the harness attached. All in all, definitely value for money and the extra battery a welcomed addition to the whole kit. An ideal garden tool, capable of tidying up the hedges safely. I'm not in the Monty Don league but would recommend this hedge trimmer.
3 september 2026
Antwoord van Vonhaus
Hi Ric,
Thank you for your review. We're pleased to hear that your hedge trimmer arrived within the expected timeframe, that everything was present and correct, and that you found it easy to assemble.
We hope your upcoming hedge trimming goes just as smoothly! If you're happy with the trimmer once you've had the chance to put it through its paces, we'd be grateful if you would consider updating your review to reflect your full experience.
Thank you for choosing Vonhaus.
Best wishes,
Vonhaus
Yes I like company is very good product…
Yes I like company is very good product is very fine quantity
3 september 2026
Antwoord van Vonhaus
Hi Naheed,
Thank you for taking the time to leave a review. We're delighted to hear you're happy with the product quality.
We noticed your 3-star rating and would love to understand what could have made it a 4 or 5-star experience. Any additional feedback would be greatly appreciated and helps us improve our products and service.
If you'd like to share more details, please reply to this message or contact our Customer Services team at support@vonhaus.com.
Best wishes,
Vonhaus
I was reluctant to buy the Oil heater…
I was reluctant to buy the Oil heater because of the cost but I can say it is definitely great value for my money. I bought 4 for myself and sister.
29 augustus 2026
Antwoord van Vonhaus
Hi there,
We're so happy to hear our oil heater proved to be great value for you and your sister! Thank you for sharing your positive experience.
Best wishes,
Vonhaus
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