Easy ordering and prompt delivery. Well packaged. I agree with other reviewers who have mentioned the recipe is missing from the leaflet. I’ve followed the review suggestions and I’ve ruled out semi... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Toon meer
Bedrijf heeft geantwoord
We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Toon meer
Bedrijf heeft geantwoord
Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tuinmeubilairwinkel
- ook in
- Gereedschapwinkel
- Kookwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Woonwinkel
Geschreven door het bedrijf
Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.
Our Free 2-Year Warranty
Included as standard with every purchase
Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.
Contactgegevens
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Verenigd Koninkrijk
- support@vonhaus.com
- vonhaus.com
Exclusive Vonhaus Offers
4,2
Goed
24K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Customer Service Representative…
The Customer Service Representative team was very helpful and supportive with my enquiry, and dealt with it very swiftly and in a friendly manner.
I would like to thank the whole team for their assistance — much appreciated!
18 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Yasu,
We are so pleased to hear that our customer service team was able to provide you with such helpful and swift assistance. It's wonderful to know your inquiry was handled in a friendly manner. Thanks for your feedback!
Best wishes,
Vonhaus
Hi,1st time ordering from Vonhaus
Hi,1st time ordering from Vonhaus and I must say I will use them again. I ordered a coffee machine from Amazon but it was going to be 2 weeks delivery so looked about and got one from Vonhaus. It came within 3 days but unfortunately the jug had a crack. Once I showed them the crack straight away they sent me another. That is good service. Thank you. L.
7 september 2026
Antwoord van Vonhaus
Hi linda,
We are so glad to hear that you had such a positive first experience with us and are delighted that our team was able to resolve this for you quickly and efficiently. We look forward to serving you again!
Best wishes,
Vonhaus
Please can someone contact me regarding…
Please can someone contact me regarding a purchase I have not received.
Thank you
24 augustus 2026
Antwoord van Vonhaus
Hi Mary,
Thank you for your review. We can see that our Customer Service team has been in contact regarding your order.
Unfortunately, the replacement model is currently out of stock, so a full refund has now been arranged instead.
We apologise for the inconvenience caused and appreciate your patience while we worked to resolve the issue.
Best wishes,
Vonhaus
Needed a spare part but was told I…
Needed a spare part but was told I would have to receive another polytunnel and take the part out and send the polytunnel back,Not satisfied with having to go through all of that also i have been told you can't get a replacement cover.
7 september 2026
Antwoord van Vonhaus
Hi Kevin,
Thank you for your feedback. We're sorry to hear that you were dissatisfied with the support provided regarding your spare part enquiry.
We understand your frustration and appreciate you taking the time to share your experience. Unfortunately, replacement parts and accessories are not always available for every product, but we will ensure your comments are passed on to the relevant team for review.
Best wishes,
Vonhaus
Exactly what I wanted
Exactly what I wanted , timely delivery ,
Wished it got a bit colder though !!
8 juli 2026
Antwoord van Vonhaus
Hi Steven,
Thanks for your review! We're glad to hear you received your order promptly and appreciate your feedback regarding the cooling performance.
Best wishes,
Vonhaus
Glass storage containers perfect.
Glass storage containers perfect.
No raw ingredients contact with plastic. Easy visibility of contents.
However, choice of Evri as carrier is disaster in North Cornwall. Supplier's website offered "Next Day" delivery. No chance with Evri. This delivery was received 5 days after order.
7 september 2026
Antwoord van Vonhaus
Hi John,
We're glad you appreciate the 12 piece Glass Food Storage Containers set! We sincerely apologize for the delivery delay you experienced with Evri. We are actively reviewing our carrier options to improve delivery times. Your feedback is invaluable as we strive to enhance our service.
Best wishes,
Vonhaus
Best wishes,
Vonhaus
Vonhaus Artificial Grass Brush
Just purchased my second Vonhaus Artificial Grass Brush.This product delivers a great finish and is easy enough to use despite the drawback of the electric cables which can sometimes get in the way. What disappointed me about the product was having to buy a second one only 3 years after I had bought the first one. My lawn area is approximately 111 sq. metres (includes front and back) and I’ve probably used the product about 8 times each year which equates to 24 times over the 3 year period.( I don’t use it over the winter months and I don’t use it when the Astra Turf is wet) I would have expected the product to do better than that. So, here’s hoping this one will do better. ( The machine just produced a loud bang, blowing off the front panel along with some plastic cog and then cut out??). Wish me luck.
13 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi there,
Thank you for your review and for choosing our Artificial Grass Brush again. We're delighted to hear that you've been pleased with the results it delivers. We appreciate you taking the time to share your feedback, and if you have any issues with your new brush, please don't hesitate to contact our Customer Service team at support@vonhaus.com.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi there,
We're so pleased to hear that you found the product easy to use and effective, especially for a beginner! It's great to know you also appreciated the good price. Thank you for your positive feedback!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi David,
Thank you for your 5-star review! We're delighted to hear that you rare happy with your Tower Extension Lead with USB. We appreciate your feedback and thank you for choosing Vonhaus.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Georgina,
Thank you for your 5-star review! We're delighted to hear that you received efficient and friendly service. We appreciate your feedback and thank you for choosing Vonhaus.
Best wishes,
Vonhaus
A Brilliant Wood Chisel Set.
I have never dealt wth Vonhaus before but I am glad that I have.
I saw there Name on the Internet whilst trawling for a Company that sold good quality products such as these Chisels and a reasonable Price and this Company met that criteria.
They are just the job good quality Chisels in a purpose Plastic Box is which are all of Good Quality.
I am pleased with my Purchase and I am sure that other Buyers would be like me when they Purchase theirs.👨🦳👍
17 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Patricia,
Thank you for your fantastic 5-star review!
We're delighted to hear that your first experience with Vonhaus has been such a positive one. It's great to know that you're pleased with the quality of the chisels, the storage case, and the value for money they offer.
Thank you for taking the time to share your experience and recommendation. We hope to serve you again in the future.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi there,
We're so pleased to hear you find our 2 Step Steel Ladder to be of great value and sturdy! It's wonderful to know they are perfect for your kitchen. Thanks for sharing your feedback with us!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Juraj,
We're so pleased to hear you experienced speedy service and are happy with the amazing product quality. Thank you for your wonderful feedback, and we look forward to your next visit!
Best wishes,
Vonhaus
Great product
Great product, excellent delivery and the customer service team were professional and attentive to my questions prior to purchase.
Thanks again
10 juli 2026
Antwoord van Vonhaus
Hi Matt,
We're so pleased to hear you're happy with your product, and that our delivery and customer service team exceeded your expectations.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Henry,
We're so happy to hear that you found our Tower Extension Lead with USB to be strong and efficient. Thank you for taking the time to share your positive feedback!
Best wishes,
Vonhaus
The 15mtr hose does not reach my pond…
The 15mtr hose does not reach my pond which is 45ft away.if I pulled hard it would damage the tap joint.i have now been offered a refund.the produced seems good and strong I just need a longer one that will reach
6 september 2026
Antwoord van Vonhaus
Hi Richard,
Thank you for your feedback. We're sorry to hear that the hose did not meet your requirements.
Following your contact with our Customer Service team, we offered a return for a full refund on 10th September, but have not yet received a response. If you would still like to proceed, please contact our Customer Service team and they will be happy to assist.
Best wishes,
Vonhaus
good quality and quick postage
6 april 2026
Antwoord van Vonhaus
Hi Grace,
We are so pleased to hear that you are happy with the quality of your G-Series 20V Cordless Garden Tiller and our quick postage. Thank you for your wonderful feedback!
Best wishes,
Vonhaus
Customer service were great when I…
Customer service were great when I contacted them to say my stick vacuum cleaner was getting quite hot when in use, they quickly rectified this by sending me a replacement and I did not have to go to the trouble of packing and posting the faulty one, so thank you for an excellent service.
14 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Arthur,
Thank you for your wonderful feedback! We're so pleased to hear that our customer service team was able to quickly resolve the issue with your vacuum cleaner by sending a replacement. We're glad we could make the process easy and hassle-free for you.
Best wishes,
Vonhaus
I was gifted a 1.5L digital coffee…
I was gifted a 1.5L digital coffee machine about 18 months prior to this engagement with support. The coffee machine worked perfectly up until one day it just stopped working. I contacted support and supplied the order details, which I had gotten off the person who gifted me the machine. Support was very quick in their responses and after some troubleshooting they sent me a replacement machine. Very great support, and also looking forward to more years of coffee from this machine!
14 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Ben,
We are absolutely delighted to hear about your positive experience with our support team! It's fantastic to know that we could quickly resolve the issue with your coffee machine and get you back to enjoying your coffee. We appreciate you sharing your kind words and look forward to many more years of delicious coffee for you!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Simon,
We're so pleased to hear you're happy with our Bike Storage Hooks and our delivery service! Your positive feedback is greatly appreciated.
Best wishes,
Vonhaus
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.