We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Toon meer
Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Toon meer
Bedrijf heeft geantwoord
Delivery took longer than expected. I bought the long reach hedge trimmer to avoid using a step ladder on uneven garden ground but still had to use a ladder as the trimmer was so heavy and difficult t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tuinmeubilairwinkel
- ook in
- Gereedschapwinkel
- Kookwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Woonwinkel
Geschreven door het bedrijf
Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.
Our Free 2-Year Warranty
Included as standard with every purchase
Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.
Contactgegevens
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Verenigd Koninkrijk
- support@vonhaus.com
- vonhaus.com
Exclusive Vonhaus Offers
4,2
Goed
24K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Decent Slim 3 step ladder…
Slim 3 step ladder was delivered on time and was well packaged. Ladder seems very sturdy and well made. It's also quite compact, but heavier than expected.
31 augustus 2026
Antwoord van Vonhaus
Hi David,
Thank you for your review. We're so pleased to hear that your slim 3-step ladder arrived on time and was well-packaged. It's great to know you find it sturdy and well-made.
Best wishes,
Vonhaus
Prompt delivery
Prompt delivery , nice delivery driver pleased with shelving overall ,
11 september 2026
Antwoord van Vonhaus
Hi there,
Thank you for your review. We're delighted to hear that your shelving arrived promptly, that you had a positive delivery experience, and that you're pleased with the product overall.
If there was anything that prevented your experience from being a 5-star one, we'd love to hear from you. Please don't hesitate to contact our Customer Service team, as we'd be happy to help.
Best wishes,
Vonhaus
Bought my 1st pressure washer impressed…
Bought my 1st pressure washer impressed small compact and powerful enough for what I need it for.
9 september 2026
Antwoord van Vonhaus
Hi there,
We're thrilled to hear you're impressed with your new pressure washer! It's wonderful to know that its compact size and power are exactly what you needed. Thanks for sharing your feedback with us!
Best wishes,
Vonhaus
Hundreds of pounds wasted. Product didn't work. Ignored by customer service
I bought my vonhaus lawn scarifier, aerator 2000w during the summer months with the intention of using it after the heat dropped. I have set it up and tried to power it up to find it won't even power on. The fuse is fine in the plug but still nothing.
I have contact Vonhaus but they have ignored my email. Not a great first experience with this company
4 augustus 2026
Antwoord van Vonhaus
Hi Michael,
Thank you for your feedback. We're sorry to hear that you've experienced an issue with your lawn scarifier.
We've checked our records but have been unable to locate any emails from you regarding this matter. Please could you email our Customer Service team again at support@vonhaus.com with your order details and a brief description of the issue, and we'll be happy to investigate this for you.
We look forward to resolving this as quickly as possible.
Best wishes,
Vonhaus
Rapid delivery ,item delivered…
Rapid delivery ,item delivered intact,just about to assemble it.
10 september 2026
Antwoord van Vonhaus
Hi Lisa,
Thanks for your review!
We're delighted to hear that your delivery was fast and that your item arrived intact! We hope you have an easy time with the assembly.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Paul,
We're so pleased to hear you're happy with the excellent quality of our chisels and that your order was delivered quickly! Your positive feedback is greatly appreciated.
Best wishes,
Vonhaus
Great toolbox
Bought one of the toolboxes, absolutely great price for what you get. Never bought a bad VH product.
10 september 2026
Antwoord van Vonhaus
Hi there,
We're so happy to hear you're pleased with your Roller Tool Box and our products! We appreciate your kind words.
Best wishes,
Vonhaus
Vonhaus is a good company to do business with.
Vonhaus is a good company to do business with. Purchased a Pole Hedge Trimmer that came with two batteries. Product quality now having used it is excellent. Very good price and efficient delivery. Thank you Vonhaus
26 mei 2026
Antwoord van Vonhaus
Hi Earl,
We're so pleased to hear you had such a positive experience with your G-Series Cordless Pole Hedge Trimmer, especially with the two batteries! It's wonderful to know you found the product quality excellent, the price very good, and the delivery efficient. Thank you for your kind words.
Best wishes,
Vonhaus
Package came with smashed glass and sharp shards in the box…
Package came for a birthday present but when opened glass was cracked in multiple places and sharps shards of glass was inside the box, i would like a refund if possible or a new one sent out as this was just opened for a birthday present but we are disappointed.
5 september 2026
Antwoord van Vonhaus
Hi Taylor,
Thank you for your review. We're very sorry to hear that your item arrived damaged.
We can see that our Customer Service team has already been in touch and a replacement has been arranged for you. We hope this resolves the issue quickly and that you'll soon be able to enjoy your purchase.
We apologise again for the disappointment caused and appreciate you bringing this to our attention.
Best wishes,
Vonhaus
Courier lost parcel twice so didn’t get hedge trimmer!
Can’t comment on the hedge trimmer as courier EVRI lost my parcel twice, so asked for a refund to buy elsewhere, still wanted Von Haus so looked on Amazon and couldn’t as despatched by Von Haus vua EVRI. I wasn’t willing to waste any more time with a courier who did sent deliver.
9 september 2026
Antwoord van Vonhaus
Hi Jeanette,
Thank you for your feedback. We're sorry that your order was impacted by repeated delivery issues with the courier.
We understand how frustrating this experience was. Following our investigation, the parcel was deemed lost in transit and a full refund has now been processed.
We appreciate you taking the time to share your experience and will ensure your comments regarding the delivery service are passed on to the relevant team for review.
Best wishes,
Vonhaus
Great selection of products
Great selection of products. I was really pleased with the quality of the items I purchased, it was free delivery too. Arrived quickly. This was my first shopping experience and I wouldn’t hesitate to order again.
6 september 2026
Antwoord van Vonhaus
Hi Nicole,
We're so pleased to hear you enjoyed your first shopping experience with us! It's wonderful to know you were happy with the product quality, selection, and the quick, free delivery. We look forward to serving you again.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Haydn,
Thank you for your 5-star review! We're delighted to hear that you are happy with your Corded Leaf Blower. We appreciate your feedback and thank you for choosing Vonhaus.
Best wishes,
Vonhaus
Received my order very quickly.Kept…
Received my order very quickly.Kept informed of delivery times .Great job.Thanks
9 september 2026
Antwoord van Vonhaus
Hi Jim,
We're so pleased to hear that your order arrived quickly and that you were kept informed about the delivery times. Thank you for your kind words!
Best wishes,
Vonhaus
twater proof coverhe cover for my bench was easy to put…
the cover for my bench was easy to put on and secure. it also looks fine.
9 september 2026
Antwoord van Vonhaus
Hi Jennifer,
We're delighted to hear that you found the cover for your bench easy to put on and secure, and that you're pleased with its appearance. Thank you for your positive feedback!
Best wishes,
Vonhaus
Fantastic Customer Support!
We brought their 2 in 1 long pole hedge strimmer with saw for my son's birthday present. I have brought their products before and thought they were great value for money. When opening his gift, he found that he was missing the chain for the saw and the nut for the strimmer to change position. I contacted Customer Support via email and got an automatic reply, thank you for contacting us, we will reply within 1 to 3 days. So you can imagine my pleasant shock when Ara replied within the hour. Could my son check the box again, as they are small parts, they could be tucked away. My son did that and said no they are not there. She then replied immediately to my return email could he give her the parts numbers from the manual in the box. I had to wait for my son reply as he was working. He replied back at 7.30 pm after putting his children to bed. I wrote the email then stating the parts numbers and expected a reply email the next morning. No, I was shocked again, Isaac replied within the hour that night, apologising for the missing parts and the inconvenience. He said that the tool was no longer safe, he would arrange for the pick up of the faulty tool and send out a new one. He asked, what day suited my son best for the pick up. I passed the message to my son, I got a reply at 11 pm from him, I then sent the details to Isaac and copied my son in the loop. Isaac replied with the hour, stating he has arranged an Evri pick up and the replacement to arrive the with the pick up of the faulty one and thanked me (wow) for keeping my son in the loop. I must say this is by far the best Customer Service I had received in my 65 years. I was well chuffed, not only did I get a great value and a good product but I got fantastic Customer Service. I definitely got a 2 in 1 deal and got thanked for my part. Well I will always go to Vonhous for my gardening or any other tools now. Keep up the great work. 😀
18 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Gabriella,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that both the product and the service lived up to your expectations. While we're sorry that the hedge trimmer arrived with missing parts, it's wonderful to know that Ara and Isaac were able to resolve the issue quickly and keep you updated throughout.
We'll be sure to pass your kind words on to the team. Thank you for your recommendation and for taking the time to share your experience.
Best wishes,
Vonhaus
The service was excellent but the…
The service was excellent but the packaging was open which I found a bit concerning. The extendable hedge trimmer however is excellent. By far the lightest I have come across, and the battery lasts ages. A very good product which I would certainly recommend.
8 september 2026
Antwoord van Vonhaus
Hi Paul,
Thank you for your review. We're delighted to hear that you were pleased with the service you received.
We appreciate you taking the time to share your feedback regarding the packaging and will pass your comments on to the relevant team.
Best wishes,
Vonhaus
The Customer Service Representative…
The Customer Service Representative team was very helpful and supportive with my enquiry, and dealt with it very swiftly and in a friendly manner.
I would like to thank the whole team for their assistance — much appreciated!
18 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Yasu,
We are so pleased to hear that our customer service team was able to provide you with such helpful and swift assistance. It's wonderful to know your inquiry was handled in a friendly manner. Thanks for your feedback!
Best wishes,
Vonhaus
Hi,1st time ordering from Vonhaus
Hi,1st time ordering from Vonhaus and I must say I will use them again. I ordered a coffee machine from Amazon but it was going to be 2 weeks delivery so looked about and got one from Vonhaus. It came within 3 days but unfortunately the jug had a crack. Once I showed them the crack straight away they sent me another. That is good service. Thank you. L.
7 september 2026
Antwoord van Vonhaus
Hi linda,
We are so glad to hear that you had such a positive first experience with us and are delighted that our team was able to resolve this for you quickly and efficiently. We look forward to serving you again!
Best wishes,
Vonhaus
Please can someone contact me regarding…
Please can someone contact me regarding a purchase I have not received.
Thank you
24 augustus 2026
Antwoord van Vonhaus
Hi Mary,
Thank you for your review. We can see that our Customer Service team has been in contact regarding your order.
Unfortunately, the replacement model is currently out of stock, so a full refund has now been arranged instead.
We apologise for the inconvenience caused and appreciate your patience while we worked to resolve the issue.
Best wishes,
Vonhaus
Needed a spare part but was told I…
Needed a spare part but was told I would have to receive another polytunnel and take the part out and send the polytunnel back,Not satisfied with having to go through all of that also i have been told you can't get a replacement cover.
7 september 2026
Antwoord van Vonhaus
Hi Kevin,
Thank you for your feedback. We're sorry to hear that you were dissatisfied with the support provided regarding your spare part enquiry.
We understand your frustration and appreciate you taking the time to share your experience. Unfortunately, replacement parts and accessories are not always available for every product, but we will ensure your comments are passed on to the relevant team for review.
Best wishes,
Vonhaus
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