We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Toon meer
Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Toon meer
Bedrijf heeft geantwoord
Delivery took longer than expected. I bought the long reach hedge trimmer to avoid using a step ladder on uneven garden ground but still had to use a ladder as the trimmer was so heavy and difficult t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tuinmeubilairwinkel
- ook in
- Gereedschapwinkel
- Kookwinkel
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Woonwinkel
Geschreven door het bedrijf
Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.
Our Free 2-Year Warranty
Included as standard with every purchase
Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.
Contactgegevens
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Verenigd Koninkrijk
- support@vonhaus.com
- vonhaus.com
Exclusive Vonhaus Offers
4,2
Goed
24K reviews
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Antwoord van Vonhaus
Hi Sharon,
We are so happy to hear that you are super happy with our great products and fast, free delivery! Thank you for your wonderful feedback.
Best wishes,
Vonhaus
Perfect little corner shelf unit
Perfect little corner shelf unit. Easy to put together, very sturdy and looks great
14 september 2026
Antwoord van Vonhaus
Hi Carla,
We are so pleased to hear you found our Holbrook White 3 Tier Corner Shelf Unit easy to assemble, very sturdy, and that it looks great in your home. Thank you for your wonderful feedback!
Best wishes,
Vonhaus
Ordered two weeks ago never arrived
Ordered two weeks ago, the product has never arrived. Evri keep messaging to say there is a delay, but I'm still waiting and this doesn't reflect well on VonHaus.
15 september 2026
Antwoord van Vonhaus
Hi Sandra,
Thank you for your review. We're sorry that your delivery took significantly longer than expected.
We understand how frustrating this must have been and can see that there were a number of delays with the courier before the parcel was finally delivered. This is not the level of service we expect from our delivery partners.
We're pleased that your order has now been delivered, and we appreciate you taking the time to share your feedback. Your comments will be passed on to the relevant team for review.
Best wishes,
Vonhaus
Very good strimmer
Very good strimmer. Lightweight for older lady use and efficient. Blades supplied and good to use do not break easily like cord. Replacement blades purchased and arrived next day. Excellent experience dealing with Van Haus!
15 september 2026
Antwoord van Vonhaus
Hi Ann,
We are so happy to hear that our strimmer is lightweight and efficient for you. It's wonderful to know that the blades are durable and that you had an excellent experience with us!
Best wishes,
Vonhaus
Very disappointing experience
Very disappointing experience
Unfortunately, my experience with this company has been very disappointing.
I received a damaged item and contacted the company to arrange collection and a replacement. Despite waiting, the damaged item has still not been collected and the replacement has not been sent.
I purchased the item because I needed it urgently, and the ongoing delay has caused considerable inconvenience. Based on my experience so far, I have concerns about the reliability of their customer service and after-sales support.
I am still waiting for the company to resolve the matter, collect the damaged item and send the replacement as promised.
I will update this review if and when the matter is resolved.
15 september 2026
Antwoord van Vonhaus
Hi Sam,
Thank you for your feedback. We're very sorry to hear about your experience and understand the frustration this situation has caused.
We can see that our Customer Service team has been working to resolve the issue and that a replacement was arranged. Unfortunately, the scheduled collection was unsuccessful, and we have since raised this with the courier to investigate further.
We apologise for the inconvenience caused and appreciate your patience while we work with the courier to bring this matter to a resolution.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Lynda,
We're so pleased to hear you're happy with the quality of your item and that your order was delivered quickly! Your positive feedback is greatly appreciated.
Best wishes,
Vonhaus
Bought to clean our caravan
Bought to clean our recently acquired caravan, the 2 in 1 vacuum is everything as described. Powerful suction on all types of flooring and extremely easy to assemble. Excellent range of accessories and an absolute bargain for the price of £40! Fast delivery service and well packaged. Customer support very helpful when asked how long it should be used for on each hoovering session to prevent thermal cutout initiating, 20-30 minutes approximately and then let it cool for approximately 15 minutes.
Might even consider purchasing a second hoover to do the "minor jobs" at home.
26 augustus 2026
Antwoord van Vonhaus
Hi Colin,
We are so pleased to hear how well our Corded Stick Vacuum Cleaner has performed in your caravan, especially its powerful suction and ease of assembly. It's wonderful that you found it to be such a great value, and we appreciate you highlighting our fast delivery and helpful customer support. We are glad we could assist with your query about usage times. Your consideration of a second hoover for minor jobs at home is truly the highest compliment! Thank you for sharing your positive experience.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Paul,
Thank you for your 5-star review! We're delighted to hear that you are happy with our products. We appreciate your feedback and thank you for choosing Vonhaus.
Best wishes,
Vonhaus
My heater query was resolved very…
My heater query was resolved very quickly. Very pleased with the service I received. Thank you very much. Happy shopper !
24 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Khari,
We are so pleased to hear that your heater query was resolved quickly and efficiently. Thank you for sharing your positive experience with us!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Beverley,
We are truly delighted to hear that our delivery service was quick for you. We appreciate your positive feedback!
Best wishes,
Vonhaus
The scarifier/rake I bought is well…
The scarifier/rake I bought is well designed and well made. The biggest issue for this company however is the absolutely appalling customer service. There is no contact number for customer service and everyis directed to the website. In my experience no one is responding to service issues online either!
14 september 2026
Antwoord van Vonhaus
Hi there,
Thank you for your feedback. We're pleased to hear that you're happy with the scarifier itself.
We're sorry to hear about your experience with Customer Service. We've checked our records but have been unable to locate any enquiries from you regarding this issue. Please contact our team at support@vonhaus.com with your details and we'll be happy to assist.
Best wishes,
Vonhaus
I bought a BBQ cover which after a year…
I bought a BBQ cover which after a year totally disintegrated! I hope this one lasts longer or I will need to look elsewhere
26 juli 2026
Antwoord van Vonhaus
Hi Denise,
Thank you for your feedback. We're sorry to hear that your previous BBQ cover did not last as long as expected.
For added peace of mind, all Vonhaus products are covered by our 2-year guarantee. If you ever experience an issue within the guarantee period, please contact our Customer Service team at support@vonhaus.com and we'll be happy to help.
We hope your new cover serves you well for years to come.
Best wishes,
Vonhaus
An excellent wheel barrow
An excellent product. Extremely pleased with the whole purchase process and purchase price. A few other purchasers raised a few valid issues reference placing large penny washers on-top of the rubber washers to help contain the rubber. Great idea. There were only two large washers available for use on the inside of the wheel assembly. I added a second large washer to the outside of the wheel shaft to help protect the wheel from rubbing on the split pin..
The assembly document was dreadful.. I followed the far more comprehensive document on your website.
This is still a 5-star product. I would definitely recommend it.
13 september 2026
Antwoord van Vonhaus
Hi David,
We are so pleased to hear that you are extremely happy with your 78L Wheelbarrow and the overall process! It's wonderful to know that you found our product to be 5-star worthy and would recommend it. We truly appreciate you sharing your innovative solution regarding the penny washers to protect the wheel from rubbing; that's a very helpful tip. We also value your feedback on the assembly document and are glad our website provided a more comprehensive guide. Your insights are invaluable as we continuously strive to improve our customer experience. Thank you for your detailed and positive review!
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi Stephen,
Thank you for your 5-star review! We're delighted to hear that you received excellent service. We appreciate your feedback and thank you for choosing Vonhaus.
Best wishes,
Vonhaus
Brilliant customer service when my…
Brilliant customer service when my strimmer broke down
Refund granted straight away
23 september 2026
Review zonder uitnodiging
Antwoord van Vonhaus
Hi Evelyn,
We're so pleased to hear that you had such a positive experience with our customer service team. We always aim to provide prompt and helpful assistance, and we're glad we could resolve this for you quickly. Thanks for your kind feedback!
Best wishes,
Vonhaus
Fantastic
Fantastic
It is exactly as I anticipated. Neatly packaged and promptly delivered.
4 september 2026
Antwoord van Vonhaus
Hi there,
We're so happy to hear that your experience with us was fantastic and that your order arrived neatly packaged and promptly. We appreciate your kind words!
Best wishes,
Vonhaus
Should have been been next day delivery
Should have been next day delivery, but took 10days to get to me, problem with the courier you sent it with!
10 september 2026
Antwoord van Vonhaus
Hi there,
Thank you for your review. We're sorry that your order took longer to arrive than expected.
We appreciate your feedback regarding the courier service and understand your frustration. Your comments will be passed on to the relevant team for review.
We're pleased that your order arrived safely in the end and thank you for taking the time to share your experience
Best wishes,
Vonhaus
Arrived on time
Arrived on time. Good sturdy machine. Bigger than I expected but does a very good job.
12 september 2026
Antwoord van Vonhaus
Hi Peter,
We're delighted to hear that your 1800W Scarifier & Lawn Aerator arrived promptly and that you're pleased with its sturdiness and performance! We appreciate your feedback regarding its size.
Best wishes,
Vonhaus
Antwoord van Vonhaus
Hi there,
We are so glad to hear you had a great experience with our customer service team. We truly appreciate your kind words.
Best wishes,
Vonhaus
Easy to order
Easy to order, prompt delivery and the pole hedge trimmer appears to be a good piece of equipment. Fairly light for the type of tool and the design is good. A bit too early to say if it is robust enough but it has a 2 year warranty so all good so far.
12 september 2026
Antwoord van Vonhaus
Hi David,
Thank you for your wonderful 5-star review! We're so pleased to hear that you found the ordering process easy and delivery prompt. It's great to know you're happy with the design and lightness of the G-Series Cordless Pole Hedge Trimmer so far. We're confident you'll continue to be satisfied with its performance.
Best wishes,
Vonhaus
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