This company is NOT a UK company and the customer service is dire. Go to a shop/store IN the UK so that your STATUTORY rights are not affected of anything goes wrong. There is no customer service an... Toon meer
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Lees wat reviewers zeggen
Excellent glasses.First time buying was scepical but dont know why i was,prescription glasses ordered easy to do.When they arrived I was amazed hiw well made they were made and packaged up well. 300... Toon meer
I must admit, I was dubious about ordering as it's very difficult who to trust. However, I did my trustpilot research thoroughly and decided to buy. So glad I did. Came earlier than expected and the... Toon meer
Frames are amazing, delivery etc was really good but prescription is unfortunately unwearable. I can't work out what they have done wrong, but I can only see through them from about 4 feet from my com... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vooglam-UK is a leading provider of stylish prescription glasses and sunglasses. Self-owned manufacture lines with professional equipment, We proudly present premium quality frames, lenses, and trendy fashion accessories at super affordable prices. Meanwhile, the customer service team is ready to help and fix any problems you might meet. We got your back!
Contactgegevens
251 Little Falls Drive, 19808, Wilmington, Verenigde Staten
- (302)309-7808
- support@vooglam.uk
- vooglam.uk
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Unbelievable spammers
Unbelievable spammers. Over the past 2 years I have requested a gazillion times to be removed from their mailing list (not that I ever requested to be on it in the first place). I even wrote several times to them, but I am still getting spammed. Got another one today. Dodgy company

Antwoord van Vooglam.uk
Love the style
Love the style
Love the bargain price
Love everything
Thank you
Wow lovely glasses
I paid the least possible just to get an idea, all in £20. I received a good quality, beautifully presented perfect pair of glasses. Knew high street was a rip off. I was pleasantly surprised as I expected to receive a cheap flimsy pair but they were wonderful.
Precription it's to strong unable to wear them
Glasses are nice, but the precription is wrong to strong it makes me feel sick wearing them 😢
Paid for two but only got one.
I ordered a pair of glasses. Within minutes, I emailed and asked if I could add another pair to the order and save on delivery. They replied two days later saying the item had already been despatched. So I ordered two more pairs of the same glasses and paid for two pairs. Only one pair were delivered. I've been emailing vooglam and nobody has bothered getting back to me. I want a refund or my glasses. Not too much to ask is it!

Antwoord van Vooglam.uk
Glasses not able to be used
Glasses not able to be used. Lenses do not do job of prescription. Company suggested I sent copy of prescription but email address provided does not work.

Antwoord van Vooglam.uk
Easy ordering fast delivery fab price…
Easy ordering fast delivery fab price only negative is glass is much thicker than I'd normally have I opted for extras and went with the recommendation

Antwoord van Vooglam.uk
Excellent specs
I absolutely love my glasses, they arrived when they were due to and I'm really impressed by the quality, the accuracy and the fit. I had to order vari-vocals and the line on the glass is slightly too obvious for my liking but people assure me they don't notice and I've already got a lot of compliments. I'll certainly be buying more from them.
Absolutely wonderful service from start…
Absolutely wonderful service from start to finish. Delivered by Royalmail too. The glasses are stunning well made and are to my prescription. Was a little apprehensive as I've never used before. The glass are well packed and come in little pouches with a cleaning cloth. Great value for money!!! I would highly recommend.Thank you !!
Very easy process to choose the frames…
Very easy process to choose the frames I wanted and order them. Delivery was quicker than expected and I’m very pleased with the fit and quality of the lenses. Will definitely buy more.
Fantastic
Fantastic have ordered from you 3 times now and every time wonderful glasses at excellent prices. I get loads of compliments on all of them. The service is fantastic.
I highly recommend A++++++++++
Quick delivery
Quick delivery, easy to track your items. My glasses are perfect, really good quality and look great!! Highly recommend.
First time placing an order I’m so happy It’s the first time I have ordered…
It’s the first time I have ordered anything from Vooglam And I’m really really pleased with the quality. I saw these glasses on someone in America when I was on holiday recently and I asked them where they got them from and they didn’t know so I looked for them online and found them and I’m really really happy with them. Thank you so much.
Fab trendy frames
Excellent quick service
Frames free
Cost of lens plus postage £10
What's not to like
Range of colours frames exceptional
I'll end up with 50 pair
Well done
I thought I’d ordered the brown two…
I thought I’d ordered the brown two tone glasses not these

Antwoord van Vooglam.uk
Absolutely beautiful glasses
Absolutely beautiful glasses, very well made, easy to order, I'm so very happy with my purchase
Awful avoid
Awful avoid!
3 months wait, wrong prescription, I know it was correct when I sent. Offered 30% refund, despite advertising a full refund on website. I feel completely conned. China based not UK.
Edit
They eventually offered me 50% refund. Telling me thst I gave them the wrong prescription, this is rubbish, I checked and checked again. Told me I can keep the glasses! Why? They are no use as I can't see out of them! Scammers, they offer a full refund, then don't fulfill this!

Antwoord van Vooglam.uk
Fantastic
I have just received my 2nd pair. They are gorgeous. I loved my first pair and ordered a style similar as my 2nd. They are so colourful and I get compliments everyday. Well made and very comfortable 👌
Well made and sturdy and look fantastic
Well made and sturdy and look fantastic
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