Just got my new Vortexhaus Mach blower. Let me say it is everything as advertised. Small but powerful and much more convenient than using my much larger Husqvarna blower and it’s almost as powerful... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Customer service is top notch, very insightful. My Vortex, since purchasing it, has replaced the use of the gas powered leaf blower. Literally, I use it for drying the car, for clean up after mowing,... Toon meer
We love how it fits into tight spaces and can travel when needed without taking up any space. It's very compact but very powerful at the same time. This is a very multi functional tool that is easy to... Toon meer
I like being able to use my Milwaukee batteries and that it's small and light and powerful enough for a lot of clean up tasks that make the job more user friendly but the VortexHaus blower doesn't fu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
You're here to see if this is real. Fair. Here's the scoreboard: 37,236 units shipped, 4.8★ on Trustpilot, and most of these reviews are from people who were skeptical first too. What makes us different: small tool, serious power, runs on the Makita, Milwaukee, and DeWalt batteries you already own. We're a US & UK based team that obsesses over quality — every unit is vetted and QC'd before it ships. Backed by a 90-Day One-Pull Test Drive and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you'll see the pattern.
Contactgegevens
Cheyenne, 82001, Verenigde Staten
- info@vortexhaus.com
- vortexhaus.com
4,7
Uitstekend
487 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's as easy to use as a spray bottle
It's as easy to use as a spray bottle, just point and pull the trigger. But with this you can get into tight spaces!
This little thing surprized me. I have a large electric blower and this little blower had every bit as much power as the giant one. The only difference was with the Vortex Haus blower, I could climb my attic stairs and blow off everything I have stored in the attic and my attic looks new again. I've never attempted that with the big blower. This was just too easy. Love it!
10 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Daniel, I love that you took it into the attic and made everything look new again. Same power as your giant blower in a package you actually feel comfortable carrying up stairs – that’s the trade‑off we designed for. Appreciate you putting it through its paces.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Outstanding follow up for delivery…
Outstanding follow up for delivery status.
28 mei 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Jae, thank you for calling out the follow‑up specifically. Shipping hiccups happen, but staying on top of updates is our responsibility. I’m glad the team stayed with it until you were taken care of.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
What makes a company worth buying from…
What makes a company worth buying from is their customer service. This is my second review and want to share a recent experience I had. One of my Turbo DeWalt blowers had an electrical issue and stopped functioning. I notified Vortex, sent them a few pictures and explained what happened. The next email I get is from them providing me with a tracking number for a replacement blower. This is worth its weight in gold. Great product and overwhelming customer service.
18 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Curt, this is exactly how I want our warranty process to feel: something breaks, you explain it once, next email you see is a tracking number. “Worth its weight in gold” is a big compliment – thank you for saying it so plainly.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Great customer service
I had a device that failed after a few months. It would always get really hot. Then one day it seized up. I contacted Vortex Haus and they asked for pictures and a video. Once I sent that they decided to send me a brand new device. The new device has worked perfectly. Their customer service is great!
1 mei 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Chris, units that run hot and then seize up are on us, and I’m glad the team moved straight from photos and video to a fresh device. Happy to hear the new one is working the way it should.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
I had an issue with one of my Vortex…
I had an issue with one of my Vortex Haus blowers, and I emailed customer service. I received a quick response and a replacement order sent and received in a very timely manner. That’s how you do business with customers and how you keep your customers! Thank you!
1 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Edward, that line “that’s how you keep your customers” is exactly how I think about it. You had an issue, we responded quickly, and you were back up and running – simple and clean. Thanks for letting us make it right.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Great customer service
Great customer service. Would highly recommend! Great product. Gets the job done.
24 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Rocco, I appreciate you keeping it short and strong – great service, great product, gets the job done. That’s exactly the reputation we’re trying to earn every day.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Excellent product
Excellent product. I use it to blow out my garage. I had a problem that customer service resolved very quickly. Highly recommend Vortex Haus!
5 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Rudy, blowing out the garage is one of those jobs where you immediately know if a tool can hang. I’m glad ours can, and that our CS team moved quickly when you had an issue. Thanks for recommending us.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
I'm shocked by the power of the blower
I'm shocked by the power of the blower! There was an issue with the shipper, but vortex customer service to care of everything. I couldn't be more pleased with both the product and the service!
23 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Really appreciate this. Being shocked by the power and then having us clean up a shipper issue in the background is the balance we’re always trying to hit: strong tool, no drama when something around it goes sideways.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Best customer service ever!
Best customer service ever!
I accidently broke a part on my blower
I asked to buy a replacement part via email and they told me to send a picture of my blower to get the correct one. Fast response from the customer service department.
1 week later, I received my parts, but when I opened up the box, they sent me a whole new blower.
I have been praising them from the get go.
I actually own 2 of the blowers....great product!
20 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Frank, this story is exactly how I like us to behave. You wrote in to buy a part, sent a picture, and a week later you open a box with a whole new blower. The fact you now own two and still sing our praises means a lot.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
lots of customer support.
22 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Roger, thank you for boiling it down that simply. “Lots of customer support” is not what most people expect online these days, and we’re working hard to keep it true.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Vortex Haus has been just amazing.
Vortex Haus has been just amazing to deal with.
I had a warranty claim a Diane was just so helpful in dealing with my issue.
I could not be happier in my experience.
8 mei 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Michael, I’m glad Diane took such good care of your warranty claim. When someone says they couldn’t be happier with the experience, that’s a big deal to me. Appreciate you sticking with us.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Great experience with customer service
Great experience with customer service. Quick response and very friendly.
Couldn't ask for more.
11 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Michael, quick, friendly, and no drama is exactly how I want every support interaction to feel. Thanks for taking the time to write it out.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Antwoord van VortexHaus US
Alex, thank you. Fast replies and a solid tool is the combo we’re trying to keep boringly consistent.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Convenient Tool for Everyday Cleanup
I use my Turbo Jet almost daily for cleaning off my patio, around my air conditioner, blowing dog hair from my truck, in my garage, and for quick cleanup jobs inside the house. Before I had it, I was constantly reaching for a broom, vacuum, or my large leaf blower. The Turbo Jet makes those smaller jobs much faster and more convenient.
I run it with my DeWalt battery, and it’s been a great fit for the types of cleanup tasks I use it for. I recently had an issue with my blower, but VortexHaus customer service was responsive and quickly shipped a replacement, which I appreciated.
Overall, it’s become a tool I use regularly because it’s lightweight, convenient, and saves me time.
19 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Karie, this is the perfect “life with the blower” snapshot: patio, AC, truck hair, garage, inside the house. I’m glad it’s become the thing you reach for instead of bouncing between broom, vacuum, and a big blower – and that the replacement was painless when you needed it.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Easy to deal with
They replaced my blower very quickly
We used the blower to blow off windows and clean out cabs of our agricultural equipment
19 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Brian, blowing off windows and cleaning cabs on ag equipment is real‑world abuse, so hearing we replaced your blower quickly and kept you moving means a lot. Thanks for rolling with us.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Excellent product - Excellent service
Excellent product. More powerful than three other brands that I have. Smaller and lighter which allows for more applications. I have used it for yard, garage, patio, and vehicle tasks. I use with DeWalt battery and get good run time. Power out demands significant airflow into fan apparatus. I had an issue with minor damage to fan blade due to material sucked past grill. Company acknowledged and immediately replaced the whole unit although I was only looking for a replacement blade. I now own three.
20 mei 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Daniel, more powerful than three other brands and now you own three of ours is about the best endorsement we can ask for. I’m also glad we didn’t nickel‑and‑dime you over a fan blade and just swapped the whole unit. Thanks for trusting us.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Good product and excellent customer…
Good product and excellent customer service.
10 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Rich, short and on point – good product, excellent service. That’s exactly what we’re trying to build our name on.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Bias
Easy experience. Product works,just feels cheap for what price is, and has plastic blades. Almost like it was 3D printed in garage.
16 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Russell, thank you for being direct about this. I’m glad the blower works, but if the build feels cheaper than you expected at the price point, that’s on us to close the gap between feel and performance. The blades and housing are intentionally lightweight so it stays easy to handle, but that can’t come at the cost of perceived quality. If you’re open to it, email info@vortexhaus.com with “Trustpilot – Russell build feel” in the subject – I’d like the team to review your unit and either get you a better one or make things right another way.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Amazing product but also just as…
Amazing product but also just as amazing customer service. Truly incredible product, I use a makita battery and am. Ery meticulous on drying my vehicle and it does it without any trouble.
15 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Aaron, meticulous detailers are some of our toughest customers, so hearing that it keeps up with your standards on a Makita pack means a lot. Thank you for trusting us with something you care that much about.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Great product it was what I was…
Great product it was what I was expecting on more. I really recommend this.
14 juni 2026
Review zonder uitnodiging
Antwoord van VortexHaus US
Johnny, I’m glad it met what you were expecting and then some. Thank you for the straight‑up recommendation.
– Arthur
Founder, VortexHaus (we read every review and fix what we miss)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.