VortexHaus US Reviews 

486
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Customer service is top notch, very insightful. My Vortex, since purchasing it, has replaced the use of the gas powered leaf blower. Literally, I use it for drying the car, for clean up after mowing,... Toon meer

Beoordeeld met 5 van de 5 sterren

We love how it fits into tight spaces and can travel when needed without taking up any space. It's very compact but very powerful at the same time. This is a very multi functional tool that is easy to... Toon meer

Beoordeeld met 5 van de 5 sterren

Just used my Mach version for the first time drying my car and worked great. Easily dried the entire car but had to switch to a second battery to complete the job. I'm using the Dewalt batteries and h... Toon meer

Beoordeeld met 4 van de 5 sterren

I like being able to use my Milwaukee batteries and that it's small and light and powerful enough for a lot of clean up tasks that make the job more user friendly but the VortexHaus blower doesn't fu... Toon meer

Bedrijfsgegevens

  1. Gereedschapsfabrikant
  2. ook in
  3. Bouwmarkt
  4. Gereedschapwinkel

Geschreven door het bedrijf

You're here to see if this is real. Fair. Here's the scoreboard: 37,236 units shipped, 4.8★ on Trustpilot, and most of these reviews are from people who were skeptical first too. What makes us different: small tool, serious power, runs on the Makita, Milwaukee, and DeWalt batteries you already own. We're a US & UK based team that obsesses over quality — every unit is vetted and QC'd before it ships. Backed by a 90-Day One-Pull Test Drive and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you'll see the pattern.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

486 reviews

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4,7

Alle reviews

(486)

457 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

My husband bought this after seeing the…

My husband bought this after seeing the ads. We've used it less than 10 times to blow leaves out of short driveway. Today, the sound changed and then it blew up in my son's hand with sparks and smell. A round piece my husband said was called a housing flew out like a bullet. It did everything that the ads said it would not. That was a very expensive mistake. He bought it with battery and charging unit. I'm so disappointed. It was really fun to use until this happened. The nonstop ads for 43% off adds salt to the wound.
***
We sent in photos as instructed with details on August 9th. We have not received a reply.

31 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Jane, reading this made my stomach drop.

A tool “blowing up” with sparks and a housing piece flying like a bullet is absolutely not acceptable and is treated as a serious safety incident on our side, not just “a bad unit.”

First, I’m relieved your son is okay.
Second, we need to get that blower out of circulation, replace it, and have our engineers tear it down so we can see exactly what failed.

Please email info@vortexhaus.com with the subject “Trustpilot – Jane safety issue” so we can:
(1) arrange a replacement at our cost,
(2) cover return/shipping on the failed unit, and
(3) keep you updated on what we find.

For anyone reading this: if a VortexHaus ever behaves like this, contact us immediately – we stand behind the product and we investigate every serious failure.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Beoordeeld met 5 van de 5 sterren

Firstly the blower itself is great and…

Firstly the blower itself is great and I use it most days. Secondly dealing with the company themselves has also been great. Quick responses, great communication. Stress free. Highly recommend. Thanks

3 augustus 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Robert, using it most days and still saying the company is great to work with is exactly what we want to earn. Thank you for putting it to work and taking a minute to write this.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

I had one of the best experience with Juliana

I had one of the best experiences with Juliana at Vortex Haus with getting a faulty blower taken care of I couldn’t have asked for a for a quicker response from explaining the issue to them solving the problem. I work in the construction world so I know how communication and customer service has to be and the better you do to take care of people and stand by your word and products the more they will return to get more of what you have to offer so in saying all that I will recommend them to everyone I can and I’m also extremely happy with the blowers I bought those little guys are beasts lol

31 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Matt, feedback from someone in construction who lives and dies by communication means a lot. I’m glad Juliana handled the faulty blower fast and that you’re happy enough with the “little beasts” to recommend us to everyone you can.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

Great product

Does a great job on all things needing a blower.
I’ve dried my truck, I’ve blown off the porch, etc.
Would highly recommend!!

16 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Ron, I appreciate the straight‑to‑the‑point review. If it’s handling “all things needing a blower” and has you recommending it, then it’s doing its job.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

It really helped clean my car

It really helped clean my car. Superb product!

Also the support is so fast and reliable.

28 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Love this combo: car comes out clean the way you want it, and when you needed support it was fast and reliable. That’s the experience we’re trying to make standard.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Helped me right away!

31 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Grace, thank you for calling out the team. Quick, helpful support is not an add‑on for us; it’s part of the product.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

Would highly recommend them

Every dealing have had with Vortex Haus has been up there are one of the best customer service experience I had.

On this occasion, I couldn’t have asked more from Diane. The help she gave as above and beyond.

Would highly recommend them as a company

3 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Alison, this made my day!

To be called “one of the best customer service experiences” you’ve had, with Diane going above and beyond, is exactly the standard we’re pushing for internally. Thank you for saying it publicly.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

CLEAN UP HELPER FOR OUR STUMP GRINDING BUSINESS

My husband and I own a small stump grinding company. Grinding stumps is super messy. Dirt flies everywhere. In the past, when we finished a job, out came the push broom to sweep up sidewalks, patios, or the street, and the whisk broom for sweeping all the grindings and dirt off our equipment. Now, we use the Turbo Jet for both. (For big messes, the push broom is still good initially, but for all the residual, the Turbo Jet makes life much easier.)

Seriously, my back loves it! I'm 60 years old and although not ancient, I hate the push broom with all my heart. The Turbo Jet makes my heart and my back very happy.

25 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Russell, this is such a great visual.

Stump grinding dust everywhere, and instead of fighting a push broom you’re using the Turbo Jet to save your back. Making a 60‑year‑old’s workday easier is a big win in my book.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

A Great Find

My brother brought 2 blowers as Christmas gifts for myself and another brother and we love them. I use mine around the yard but my brother uses his at his work site. He's a carpenter, all his co-workers asked about and wanted one. It was unfortunate that his broke somehow. The mechanism in the front chamber flew off one day when he was using it. Fortunately it did not hit anyone. I contacted the company and they wanted pictures which I can understand. What I didnt understand was, they sent me the part to fix it. After receiving the part, we realized that it was something that needed to be soldered. Unless you are in that line of work, who has the equipment or knowledge to do such work. After a little more correspondence with Diane a Rep from that company and letting her know the disappointment in not having a replacement sent out instead, she quickly understood the frustration in just receiving a replacement part. I was willing to send it back so they could look it over to make sure it would not happen again to someone else. Diane sent a new blower and once again my brother is ecstatic to have his blower back. One of the greatest things about this blower is that it is compatible with Dewalt batteries and since we use all Dewalt products, this was a great find. I recommend this to anyone thats looking for a blower, especially if they need it to be compact with power. This is definitely the one purchase. Its worth the money.

23 juni 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Kim, thank you for your patience and for pushing back when the initial “part only” solution wasn’t realistic. You were right to expect a full replacement, and I’m glad Diane course‑corrected quickly so your brother could get back to loving his blower on those DeWalt packs.

– Arthur
Founder, VortexHaus

Beoordeeld met 2 van de 5 sterren

The blower does not blow as hard as they say

The blower does blow ok, but I find myself crouching down to get it to work on anything on the ground. You have to hold it very close to what you want to blow for it to work. VortexHaus offered me a $20 rebate but never gave it to me. They lied to me and kept telling me they credited my card and to call my bank, which I did. They ran me around for several months, but never paid me. Definitely do not trust this company!

27 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Neal, you’re hitting us on two fronts here: performance and trust.

If you’re having to crouch and hug the ground to move anything and then on top of that you chase a $20 rebate for months and never see it, I totally get why you’d feel the blower and the company both came up short. That’s on me.

We’ll make this right: either we get you into a setup that actually fits the jobs you’re trying to do or we cleanly close the loop with the rebate/refund so you’re not still thinking about this months later.

Please email info@vortexhaus.com with the subject “Trustpilot – Neal rebate + power” so we can pull your history and fix both sides in one shot.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Beoordeeld met 5 van de 5 sterren

User friendly ordering

User friendly ordering.
The product is AMAZING! I primarily purchased for drying of my vehicles after washing. Works great and small enough to take to the carwash with me. Made drying quick and easy and no water spots.
I have also used it in my shop and patios. Works great for quick and easy clean ups.
Highly recommend!

20 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Elizabeth, I love that it travels with you to the carwash and then pulls double duty in the shop and on the patios. If ordering is simple and the blower keeps delivering quick, spot‑free drying, then we’re on the right track.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

Customer service went above and beyond

Customer service was amazing, customer service went above and beyond helping me with my order and replacement, blower arrived in a very timely manner, everyone I had the pleasure of talking to was polite, very helpful and fast responses, could not recommend this company more.

24 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

Michael, thank you for calling out how the whole interaction felt: polite, fast, above and beyond. That’s the bar we set for the team on every order and every replacement.

– Arthur
Founder, VortexHaus

Beoordeeld met 1 van de 5 sterren

Lost order and no response from Vortex.

Eight days after ordering, I have no response from Vortex about a shipment which still says "shipping label on process". Customer service is important to me and they have failed on their end. One star only!

19 juli 2026
Review zonder uitnodiging
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Antwoord van VortexHaus US

John, eight days of “label created” with no movement and no clear answer from us is exactly the kind of online‑order nightmare I hate as a customer.

You’re right to hammer us with a 1‑star when it feels like the order disappeared and no one is actually owning it.

We’ll either get this blower on your porch fast or get your money back just as fast – you shouldn’t be in limbo.

Please email info@vortexhaus.com with the subject “Trustpilot – John lost order” so the team can jump straight to your ticket, confirm what happened with the shipment, and resolve it without you having to chase us again.

– Arthur
Founder, VortexHaus (we read every review and fix what we miss)

Beoordeeld met 5 van de 5 sterren

Thanks!

Wow, an internet company that sells, and supports, a great product! I am impressed and find more uses for this blower every day. Thanks Vortex Haus!

27 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Gary, that line “an internet company that sells, and supports, a great product” sums up exactly what we’re trying to be. I’m glad you’re finding more and more uses for it over time.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

Superior product..

Superior product... I have discovered another yet unusual thing it can accomplish... When I drive home in the AM, I come across many many deer along the back roads home... I have found lowering my window and shooting the Vortexhaus out the window scares the hell out of them and they run away from the sound and away from my car... My cat's at home hate the most too haha

26 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Cleet, this might be the most creative use‑case yet. Scaring deer off the road and keeping cats on their toes is definitely beyond the original product spec, but I’m glad it’s keeping both your car and your driveway safer and cleaner.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

This blower works. Thumbs up !!! The company's advertising speaks the truth. I am a firm believer . A light weight blower that works !!

What a great product. The blower exceeded my expectations. It dried my BMW M850XI in about 5 minutes . This is large car and it worked perfectly. To a point I want to buy another one to keep in my car at all times. This is a great tool for my vacation needs. Out standing product and has meet all my needs around my home and cars.

17 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Ken, drying a big BMW in about 5 minutes and wanting a second unit just to keep in the car is exactly the kind of “wow, this actually saves time” outcome we’re building for. Thank you for trusting us around your home and your cars.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

I purchased this blower to dry my car…

I purchased this blower to dry my car and also for yard work. It has saved me so much time with its amazing power. I use the dewalt batteries and they work great.

25 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Cathy, I love that it’s handling both car drying and yard work off the same DeWalt batteries. When one little blower saves you time in multiple jobs, that’s when it really earns its keep.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

Great customer support

I had a great experience with Vortex Haus. Their customer support team was quick to respond, professional, and very helpful throughout the process. They answered all of my questions and made everything easy from start to finish. I really appreciate the excellent service and would definitely recommend Vortex Haus to anyone looking for quality products and outstanding customer support.

2 juni 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Thank you for laying out the whole journey: questions answered, process easy, and support professional. That’s what we want every customer to experience, not just the lucky ones.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

TURBO JET DOUBLE-BLOW V2 CORDLESS FAN REPLACEMENT

Purchased a TURBO JET DOUBLE-BLOW V2 FAN UNIT several months ago, primarily to assist in drying cars after washing. After a dozen uses or so it stopped working and I discovered that the fan rotor bearing cover had become detached. I decided to write to VortexHaus in USA and inform them. I was gobsmacked to receive a reply from the company founder stating that he was disappointed that my unit had failed and that he would arrange for his team to send me a replacement foc. Sure enough within a week a new unit was delivered to my home from the USA, and a few days later another email arrived from the company founder asking how his team had performed to resolve my issue. It's a fantastic unit for drying a car and many other uses I suppose, but I was mightily impressed with the way VortexHaus US dealt with my issue. I've never experienced service like it before and can't recommend this company and their product highly enough.

10 juli 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Mr Smith, I remember your case. When something fails early, our job is to fix it quickly and personally, not hide behind fine print. I’m glad the replacement got to you fast and that the follow‑up email showed you how seriously we take it.

– Arthur
Founder, VortexHaus

Beoordeeld met 5 van de 5 sterren

A fault in the device was thoughtfully…

A fault in the device was thoughtfully and quickly remedied through the work of Diane and her team Thanks so much!

11 juni 2026
Review zonder uitnodiging
Logo VortexHaus US

Antwoord van VortexHaus US

Patricia, thank you for recognizing Diane and the team. Quick, thoughtful fixes when something goes wrong are how we try to earn long‑term trust.

– Arthur
Founder, VortexHaus

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