My orders arrived in perfect condition and sooner than what other companies would have. The products were made with great quality. They were all beautiful and better than what I expected.
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Lees wat reviewers zeggen
Gracie gives the best customer service possible! She is kind, knowledgeable and efficient. The wallpaper that I purchased is high quality and applied very easily. I am very happy with my experience wi... Toon meer
I really love the wallpaper I bought from Walls Republic. I had a tight timeline for my renovation and the customer service team was very helpful in keeping me updated on my order!
Please be transparent when describing your product. I ordered 3 samples of what seemed to be "realistic brick 3D wallpaper...can't tell it from the real thing...cracks and chips like vintage bricks."... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
All your modern and designer wallpapers, custom wallpaper murals, contract commercial wallcoverings and dry erase wallcoverings under one roof. For information please call 1-888-990-2250 or email sales@wallsrepublic.com
Contactgegevens
570 Alden Road, L3R 8N5, Markham, Canada
- 1-888-990-2250
- sales@wallsrepublic.com
- wallsrepublic.com
3,7
Gemiddeld
365 reviews
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Takes too long to get orders shipped…
Takes too long to get orders shipped out. 2 weeks to receive samples I ordered and another 2 weeks to get the rolls I ordered after seeing the samples
29 juli 2023
Antwoord van Walls Republic
Hi Damile! We apologize for any inconvenience you experienced due to the delay in receiving your orders. Your feedback is important to us, and we're constantly working to improve our processes and shipping times. We understand how valuable your time is, and we're committed to ensuring a more efficient and timely experience for our customers in the future.
If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to let us know. We appreciate your patience and thank you for choosing our products.
Friendly & helpful representative
I called and spoke to Gracie. She explained and helped with the ordering of samples. We haven't received the samples yet but her friendly attitude was helpful if we decide to make a purchase in the future.
31 juli 2023
Antwoord van Walls Republic
Thank you so much for sharing your experience with Grace, Susan! We're delighted to hear that she was able to assist you with the ordering process and provide helpful information. We apologize for any delay in receiving your samples and appreciate your understanding.
Grace is indeed a valuable member of our team, and we're thrilled that her friendly attitude made your interaction positive. If you have any further questions or need assistance in the future, feel free to reach out.
We look forward to the possibility of serving you again when you're ready to make a purchase.
Terrible service
I placed an order for samples and am still waiting for them to arrive. I was sent an email telling me they would let me know when they shipped. I am still waiting for the email.
30 juli 2023
Antwoord van Walls Republic
We sincerely apologize for the delay in receiving your samples and the lack of communication. We understand how important it is to receive your order promptly and to be kept informed about its status. Our team is working diligently to address this issue and ensure that you receive your samples as soon as possible.
We appreciate your patience and understanding during this time. If there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority. Thank you for bringing this to our attention.
Excellent quality and very fast service.
Very fast service. Extremely great price. Easy to use and we love it.
10 juli 2023
Antwoord van Walls Republic
Thank you so much for your fantastic feedback! we understand the importance of fast and efficient service, and we're delighted that we could meet your expectations in this regard. We strive to provide our customers with a seamless shopping experience, and it's wonderful to know that you found our platform easy to use.
We're also delighted that you love the product you purchased from us. Customer satisfaction is our top priority, and we take great care in curating high-quality products that our customers will truly enjoy.
Goes up east!
This paper went up like a dream. Great quality! Highly recommended. I can’t believe I got it on clearance!
29 juni 2023
Antwoord van Walls Republic
Your recommendation means the world to us, and we truly appreciate your kind words. If you have any further questions, need assistance, or wish to explore more of our products, please don't hesitate to reach out to our customer support team. We're here to help and provide you with the best possible service.
Great customer service
Customer service was very good when I had questions about delivery. Products were exactly what I was looking for.
29 juni 2023
Antwoord van Walls Republic
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team and that we were able to assist you with any questions you had about delivery.
We believe in providing excellent customer service, and we're delighted that our team was able to address your concerns promptly and effectively. Your satisfaction is our priority, and we're always here to help in any way we can.
Great moment of not being in a store.
The samples that I requested was delivery in a timely manner and they looked wonderful. My shopping experience was better than going into the store.
2 juli 2023
Antwoord van Walls Republic
Thank you so much for your positive feedback!
We understand the importance of providing timely and efficient service to our customers. We're delighted that the samples you requested were delivered promptly, allowing you to make informed decisions about your purchase without any delay.
Antwoord van Walls Republic
We're also glad to hear that the hanging process was easy for you. We understand the importance of a smooth installation experience, and we're committed to offering products that are not only visually appealing but also user-friendly.
Your satisfaction means the world to us, and your positive review motivates us to continue delivering the best products and service possible.
If you ever need assistance with anything else or have any further feedback to share, please feel free to reach out to our customer support team. We are always here to assist you and make your shopping experience as enjoyable as possible.
Shipping was fast and the wallpaper…
Shipping was fast and the wallpaper looks amazing! Great quality.
29 juni 2023
Antwoord van Walls Republic
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our selection and ordering process.
Large selection to choose
Large selection to choose, very easy process to order. Large samples that can be ordered is also excellent.
3 juni 2023
Over two weeks since ordering to…
Over two weeks since ordering to receive a tracking number, yet still no indication of a delivery date.
As a professional, not having lead time clarity is very troublesome. I've been satisfied with the products, but unfortunately I may not be able purchase from WP again.
26 mei 2023
Antwoord van Walls Republic
We sincerely apologize for the delays and lack of communication regarding your recent order. We understand how crucial lead time clarity is, especially for professionals like yourself who rely on timely deliveries for their projects. Please know that we take your feedback seriously, and we deeply regret any inconvenience this has caused you.
Your satisfaction is our priority, and we are committed to resolving this matter promptly. Our shipping and logistics team is actively investigating the delay to determine the root cause and expedite the process to ensure your order reaches you as soon as possible.
The image does not match the actual wallpaper
The image does not match the actual wallpaper. The company refused to allow a return, because it was a clearance item. So what? What difference does that make to us? The company wants to get rid of "clearance" items, which I guess is more important to the bottom line, and the customer's satisfaction with their purchase is not..
Never again.. Do not purchase wallpaper from here. I now have three double rolls that I cannot use.
Mike B.
26 mei 2023
Antwoord van Walls Republic
We are deeply sorry to hear about the disappointing experience you had with your recent purchase. We understand how frustrating it can be when the actual product doesn't match the image provided, and we empathize with your situation.
Our customers' satisfaction is of utmost importance to us, and we regret that we failed to meet your expectations in this instance. Regarding the issue with the clearance item, we understand your frustration, and we apologize for any confusion or inconvenience this may have caused.
While we do offer clearance items to provide attractive discounts to our customers, it should never come at the expense of customer satisfaction. We acknowledge that our return policy should be clear and fair for all products, including clearance items.
SAMPLES ORDER
I ordered the 5 free samples and paid the $15 shipping. The samples were generous 17x21 size samples. They give you a great visual of how the wallpaper is going to look and feel. I am now ready to place my order!
25 mei 2023
Antwoord van Walls Republic
Thank you so much for your positive feedback and for sharing your experience with us! We are delighted to hear that you found the free samples helpful and that they provided you with a great visual of how the wallpaper will look and feel in your space.
Great website to browse wallpaper
Great website to browse wallpaper. Simple and fast to order samples
27 april 2023
Antwoord van Walls Republic
Thank you for leaving a 5 star rating review! :)
I actually knew how much to order
I actually knew how much to order. the other 2 companies I ordered from had a calculator that left me 4 rolls short for both rooms.
25 april 2023
The wallpapers are of highest quality
The wallpapers are of highest quality, very pleased. I’m still in the process of selecting the right candidate for my walls but the samples have been helpful.
1 april 2023
Antwoord van Walls Republic
Hi Katrin! We're thrilled to hear that you're satisfied with the quality of our wallpapers. Our team takes great pride in creating high-quality products, and we're glad that it shows.
We hope that the samples have helped you in your decision-making process, and we look forward to helping you find the perfect wallpaper for your walls.
Thank you for choosing us!
I have not received the samples that I…
I have not received the samples that I have paid for
26 maart 2023
Antwoord van Walls Republic
Hello Don! We apologize for the delays due to the influx of orders. I tracked your shipment and it's already tagged as "delivered" just today, Mar 12th and left it on your front door. :)
I placed an order on March 31st and…
I placed an order on March 31st and still no shipping information and have not received the samples. Got charged $15 for shipping and nothing……
1 april 2023
Antwoord van Walls Republic
We sincerely apologize for the inconvenience and frustration you have experienced with your order. We understand how important it is to receive timely updates and your products promptly, and we regret that we have fallen short of your expectations.
First and foremost, we want to assure you that we take your concerns seriously, and we are actively investigating the delay in shipping and the missing samples. Our team is working diligently to resolve this issue and provide you with a swift resolution.
Excellent customer service and a great…
Excellent customer service and a great variety of products to chose from!
29 maart 2023
Antwoord van Walls Republic
Hi Diane! Thank you so much for your kind words! :) We truly appreciate it!
Very helpful customer service when…
Very helpful customer service when placing order and answered all questions. Wall paper is so beautiful with wonderful texture and style.
25 maart 2023
Antwoord van Walls Republic
Hi Jennifer!
We're delighted to hear that you're pleased with the wallpaper you received! We work hard to provide a wide selection of high-quality wallpapers with unique textures and styles that can enhance any room. It's great to know that you found the wallpaper to be beautiful and stylish.
Thank you for choosing our company for your wallpaper needs. We appreciate your business and hope to have the opportunity to serve you again in the future!
Walls Republic Team
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