Warmflow Reviews 

407
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

New boiler installed by our plumber. He did all the ordering but were benefitting from the upgraded heating system. Took a few initial return trips by our plumber to balance out a few things but we’ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Boiler was a bit cheaper than some on the market but so far is doing the job. The person who fitted it was excellent. I have an outside boiler this time but had an Inside boiler before.

Beoordeeld met 5 van de 5 sterren

new oil boiler fitted ,small warm flow unit fits perfectly into small space to replace our old unit ,only used it a few times to heat water as weather has been so warm so need for heating ,hoping it... Toon meer

Beoordeeld met 5 van de 5 sterren

Our Warmflow installer, Alan (AG Heating, Dublin), could not have been more helpful from initial quote through to follow up questions. He explained everything in layman's terms and was very patient wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant

Informatie afkomstig van verschillende externe bronnen

Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

407 reviews

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4,6

Alle reviews

(407)

63 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

So far so good

So far so good - just have had it installed a few days, works very well with the Hive wifi system.
The installer, SureFire Heating did a very professional and efficient job.

24 juli 2023
Logo Warmflow

Antwoord van Warmflow

Thanks for the great review

Beoordeeld met 5 van de 5 sterren

Warmflow Air Source

I have had a Warmflow Air Source now for about a year with underfloor heating on a new build. Its been running great and the controller is easy to use. Bills have been low. I had to ring their helpline to help change a few settings and they were very helpful. I would highly recommend to anyone

6 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wouldn't touch their boilers with a…

Wouldn't touch their boilers with a barge pole. Bought a new combi combustion oil boiler only around 6 years old and now virtually all major parts have failed requiring over £2500 to fix. I'll be buying a new one, but definitely not a Warmflow.😡😡😡😡

6 juli 2023
Review zonder uitnodiging
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Antwoord van Warmflow

Good afternoon Mr Stokes. That is disappointing to hear. Are you able to speak to our support team tomorrow on 02892 621515 and provide details of your boiler?

Beoordeeld met 4 van de 5 sterren

So far, so good....…

From initial inspection of faulty boiler through to installation and commissioning of new one, the company (C.J.O'Kane) were punctual, polite, efficient and thoroughly professional in all aspects of their work. I would certainly recommend them to anyone requiring heating and plumbing work done.
I hope I can be as positive about the new Warmflow boiler which had to replace the "old" Warmflow one after only 8 years!! Two plumbers both concluded that what they referred to as the "same problem" as they had seen in similar boilers - possibly a manufacturing defect - had appeared again. Here's hoping Warmflow have sorted the issue and I will not be in the same position in another 8 years' time !

10 mei 2023
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Antwoord van Warmflow

Thanks for the review. The new Agentis boiler is a completely new design for our boiler range so should be heating your home for many years to come

Beoordeeld met 5 van de 5 sterren

Great oil combi boiler

Great oil combi boiler, easy to install and very efficient cutting oil use. I would recommend Warmflow boilers every day.

21 juni 2023
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Thanks for the great review

Beoordeeld met 5 van de 5 sterren

Warmflow supply fantastic products

Warmflow supply fantastic products. We made the general switch from Grant as we were installing 20 oil boilers a year. Warmflow have customer service on hand who are always friendly, helpful and easy to deal with. The point system is very handy, especially in a world where perks do not really exist. We are now the Warmflow Agents for Guernsey as I had so much trust in the product and service.

21 juni 2023
Review zonder uitnodiging
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Antwoord van Warmflow

Thanks for the positive review. Glad to hear that you're enjoying working with Warmflow.

Beoordeeld met 5 van de 5 sterren

The Agentis boilers are great to…

The Agentis boilers are great to install and overall a excellent efficient boiler. The Pro range is great if your struggling for space for the mag filter.

I would highly recommend warmflow boilers to anyone looking for an efficient boiler.

20 juni 2023
Review zonder uitnodiging
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Antwoord van Warmflow

Thanks for the positive review Steven. Good to hear that you are enjoying the new range

Beoordeeld met 4 van de 5 sterren

Ordered product through local plumber

Ordered product through local plumber. delivered by friendly chap. Seems a good product for the cost. Only one compaint being that there is such a small amount of space in the unit that some of the pipe works seems to have to be run externally making the boiler more obvious than it should be

12 april 2023
Logo Warmflow

Antwoord van Warmflow

Good morning and thanks for your review. With all boilers there will need to be some pipework fitted externally to the boiler. Our boiler is smaller to enable it to be fitted into smaller spaces as not every house has the space for a larger boiler. I trust it will keep you and the family warm for some time to come

Beoordeeld met 1 van de 5 sterren

Design & materials quality needs improvement

Air intake hose to burner not fit for purpose. Plastic material breaks when flexed. This is a genuine part only replaced 2 years ago and it's failed again. Needs better design Warmflow!

20 juni 2023
Review zonder uitnodiging
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Antwoord van Warmflow

I'm sorry to hear that Chris. Have you spoken to the support team in regards to this? 02892621515.

Beoordeeld met 1 van de 5 sterren

No contact or confirmation of my…

No contact or confirmation of my warranty or paper work sent by you regarding my new boiler, just this survey. Is there an option to down scale response to zero stars.

Thanks

Contact me please!

13 april 2023
Logo Warmflow

Antwoord van Warmflow

Good morning. The warranty confirmation and details of the warranty are included at the back of the product manual in the warranty section which accompanied the boiler. We do not send out additional warranty confirmation documentation as when the boiler is registered on line confirmation is provided and can be printed at the time of registration. If you require additional paperwork then please email support@warmflow.co.uk and we would be only too happy to provide this for you. Have you made contact with us to request this information previously and if so who did you make contact with?

Beoordeeld met 5 van de 5 sterren

Recommended

Installation of this Warm flow product was very efficient and carried out by a very professional customer focused Technician which made the whole experience quite enjoyable, with a complete explanation of the product installed.

19 april 2023
Logo Warmflow

Antwoord van Warmflow

Thanks for the great review. Glad to hear everything went smoothly with the installation

Beoordeeld met 2 van de 5 sterren

Not a great experience so far...

We purchased a property with a Warmflow oil boiler installed 2 years ago (it was installed in 2018) and it has been nothing but a nightmare.

In the two years we have lived here, it has already cost me £1000+ in repairs. It has just broken down again and is now leaking water everywhere.

I tried calling Warmflow customer service and after asking me a few questions to see whether the warranty was valid (apparently, it isn't) they wanted to know nothing about it. They didn't even ask what the problem was.

We have had the boiler serviced every 12 months and the washers have been replaced, but this seems to only fix the leak for a couple of weeks before it starts leaking again. This is also only one of several problems we have had with it.

I've given it two stars as there is a chance that the boiler wasn't installed correctly. But I find it hard to believe that is the reason that we have now had to replace 4 parts in less than two years.

It's gotten to the point now where we are likely going to have to purchase a new boiler or look at alternative methods for heating. Just so I don't have to constantly deal with the headache and cost of repairing it.

UPDATE: Can I please have a contact email to follow up on your reply?

25 april 2023
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Hopefully you received the washers that we sent in the post. As explained this is an ECO install by an installer who is known to us to have poorly installed boilers. The systems you explain are consistant with what we have found on other boilers he has fitted. Our conclusion is therefore that it is an installation and not a boiler fault. I trust following our conversation that you also concur with this assessment and are happy with the back up you have received from us.

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