Warmflow Reviews 

407
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

New boiler installed by our plumber. He did all the ordering but were benefitting from the upgraded heating system. Took a few initial return trips by our plumber to balance out a few things but we’ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Boiler was a bit cheaper than some on the market but so far is doing the job. The person who fitted it was excellent. I have an outside boiler this time but had an Inside boiler before.

Beoordeeld met 5 van de 5 sterren

new oil boiler fitted ,small warm flow unit fits perfectly into small space to replace our old unit ,only used it a few times to heat water as weather has been so warm so need for heating ,hoping it... Toon meer

Beoordeeld met 5 van de 5 sterren

Our Warmflow installer, Alan (AG Heating, Dublin), could not have been more helpful from initial quote through to follow up questions. He explained everything in layman's terms and was very patient wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fabrikant

Informatie afkomstig van verschillende externe bronnen

Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

407 reviews

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4,6

Alle reviews

(407)

63 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Please don’t buy a boiler from this…

Please don’t buy a boiler from this shower.
I made the mistake of buying on instead of a Worcester.
It’s not a year old and has gone faulty, the plumber who fitted diagnosed it as a photo cell and told me to call warmflow. If this had been Worcester they would have sent their own engineers out. Not this lot I was told to get the plumber back and make him call when on site to go through the problem, even though they have been told! So now into third week with no heating or hot water.
Never never never use this company there after care is diabolical.

24 maart 2023
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Sorry to hear about your experience. Are you able to pass me the serial number of the appliance so I can look into this for you. A photocell is a very, very easy fix on any boiler as it simply plugs in and plays. The photocell we use is a bought in 3rd party item which is also the same as the one used on a Worcester (Riello burner). Most installers should carry replacement photocells on their van so it should have been an easy fix for your installer. I believe that this has been resolved by your heating engineer. Are you able to confirm that the boiler is now up and running and fully operational to your satisfaction.

Beoordeeld met 5 van de 5 sterren

Warmflow

Warmflow, produce excellent quality boilers which are amongst the best available. They have a great sales , and support teams that provide all the assistance you need to be able to feel confident selling their quality products to our customers. First Class!!

29 maart 2023
Logo Warmflow

Antwoord van Warmflow

Thanks for the great review.

Beoordeeld met 1 van de 5 sterren

VERY POOR QUALITY

having bought a "QUALITY" warmflow boiler in 2019. have it maintained and serviced every year since installation and commission. Only to find out that 4 years down the line baffles are all rusted. Agreed with Engineer and Warmflow office staff that 2no baffles would be replaced FOC, then to be told that they are now chargeable. I would expect these parts to last longer than 4yrs. Very disappointing service!!!

23 maart 2023
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Good afternoon. I've now looked into this and listened to the calls about your boiler as we record all calls to our support team. At no stage did anyone mention that they would supply free of charge baffles. Your boiler is missing 2 baffles and it was advised that they should be replaced to avoid future breakdowns. In addition, you still haven't paid for the original call out for your breakdown on the 13th March.

Beoordeeld met 5 van de 5 sterren

Great user Experience

Prompt delivery service
Great aftersales care
Looks a good product

8 maart 2023
Logo Warmflow

Antwoord van Warmflow

Thanks for the positive review.

Beoordeeld met 5 van de 5 sterren

We have installed a number of the Zeno…

We have installed a number of the Zeno Air source and ground source heat pumps and tanks over a number of years, Quality is on par with the competitors, Controls are simple and easy to explain to our customers and more importantly they always have units availible from stock. Due to the large number of units we install there is sometimes hiccups but we are always impressed with the technical backup provided by head office as well our local rep Mark Haniey who always goes above and beyond to help.

9 maart 2023
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Thanks for the positive review.

Beoordeeld met 1 van de 5 sterren

I had to buy a new boiler {very…

I had to buy a new boiler {very expensive} after having my last brand new boiler from you just FIVE years ago!!!!
Not impressed with the life span of your product after previous other makes have lasted in excess of 20 years. My date was 25/01/2023 but your calendar will not let me put in correct date!!

25 maart 2022
Logo Warmflow

Antwoord van Warmflow

Good afternoon. I assume you've spoken to our support team about this? are you able to send over your serial number and I'll look into it for you. Clearly boilers should last a lot longer than 5 years. If they don't it's either a manufacturing defect (which will be replaced foc if inside warranty) or they haven't been installed or looked after properly in which case you need to paddle your own canoe. Let's start with the serial number and take it from there. Hi, I haven't heard anything back. Are you able to send over your serial number and I'll look into this for you.

Beoordeeld met 1 van de 5 sterren

Only 2 years old new pump put into this…

Only 2 years old new pump put into this in October it’s gone again those boilers are rubbish not fit for purpose all the good reviews only a few days old looks like I’ll be going to court on this one no help what so ever from warmflow there is no dirt in the system as the whole system was cleaned out rads and all be fore new boiler fitted unless it coming in through the mains but I am not only one having problems with those pumps had grant system before this for 28 years still working when taken out may be warmflow could buy there pumps from them or just a better pump that’s fit for use in there boilers

17 januari 2023
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

As you know we do not produce the pump as it is made by a market leading manufacturer of pumps and is simply a component added to the boiler during manufacture. For 2 pumps to fail within such a short space of time makes it either very, very very unfortunate or there is something in the system (which we do not supply) such as dirt etc which has caused the pump to fail. A similar example could be buying a new Audi car with Michelin tyres. A tyre blows whilst driving over dirt tracks and is replaced with another Michelin tyre. Within a short period of time driving on the same terrain the tyre blows again. Is it Audi's issue or is it Michelin or the driver? I would suggest speaking to your installer to ask why the market leading branded pumps (not manufactured by us) are failing at such a quick rate! Are they full of dirt?

Beoordeeld met 5 van de 5 sterren

We recently fitted 2 air source heat…

We recently fitted 2 air source heat pumps and a few oils boilers all great pieces of kit and good to work with would highly reccommed them also a lot of help from your rep michael

21 december 2022
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Thanks for the positive review. Glad to hear that you're enjoying our new Zeno heat pumps

Beoordeeld met 2 van de 5 sterren

Poor quality, constant issues

Boiler been fitted for 5 years, we have had to replace rubber seals on heat exchanger every year, motorised valve and numerous other parts, boilers are very poor compared to our old Grant, won't have another Warmflow. Why would a pipe unions be serviceable, why would you design a pipe joint to fail annually?? Even when serviced they don't last a year, when they leak the water flows directly onto the pump control box and the aforementioned electronic valve. How do I send my serial number?

23 november 2022
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

I'm sorry to hear that your boiler has not performed as expected. The seal you mention is an annual serviceable part but the others are not. Are you able to send me your serial number and I can have a look at the records on our system about what the issues have been.
I'm talking about the secondary door heat exchanger seal that is a consumable part and needs to be replaced annual at service. All other items should last a lifetime. If they haven't then that needs to be looked at as to why. I assume the boiler has been serviced annually? Simply send me the serial number on this thread and I'll be able to look at the model of the boiler you have and whether we have a record of the faults your mention. We can then look at what has happened and look at a suitable remedy.

Beoordeeld met 5 van de 5 sterren

New warmflow professional…

Installed the new warmflow professional combination boiler and what a piece of kit it is. You can really tell a lot of hard work and thought has gone into the design. Very happy. Well done warmflow 👏🏻

9 november 2022
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Thanks for the great review Ryan.

Beoordeeld met 5 van de 5 sterren

Really loving the new Agentis boiler

Really loving the new Agentis boiler. Leaps and bounds from the old warmflow. Really well built and designed. The efficiency is unreal!!

9 november 2022
Review zonder uitnodiging
Logo Warmflow

Antwoord van Warmflow

Thanks for the great review. Glad to hear you're enjoying the boiler

Beoordeeld met 4 van de 5 sterren

Seems to be efficient and quiet

Seems to be efficient and quiet. There is no way to have the oil feed pipe feed through the inside of the casing meaning that we have to have the pipe on the floor butted up to the side of the boiler. This means it is susceptible to damage.
The instruction book is comprehensive but poorly written so as to make it unreadable both for engineer and user.

24 oktober 2022
Logo Warmflow

Antwoord van Warmflow

I'm sorry to hear that you and your engineer struggled with the product manual. Was there any part in particular that created a problem so we could look at address that?

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