Warmlydecor Reviews 299

To the extent this is the same outfit behind warmlylights.com, it's a scam operation. I ordered multiple pendant lights, and received a 4 inch acrylic Christmas tree night light with an estimated value of 2 cents so they could show something was delivered to my house. When I wrote to question this, they quickly replied it was just a free gift and my order was still being shipped. And when I asked for the actual tracking info, not the fake one, they went radio silent and it's now been several weeks stuck dealing with a fraud dispute with my CC company.

I have sent several emails and left several VMs. Sometimes they email me back and say they will definitely send me a return label and then say they are having issues with their emails. Then they ask to take pictures of all that I am returning. Each time they say of course they will send the return label but never do. And the website says don't return without a return label. This is a complete scam. DO NOT order from them. No one has responded in over a month even though I keep sending emails requesting the return label.

We bought 12 lights. They arrived MONTHS later. 5 of them were broken. We asked for a refund which they REFUSED to give us.
They insisted on sending us replacements.
They sent us 1 replacement and still have not sent us the other 3 MONTHS later. They are impossible to communicate over email and very rarely reply to emails.
They always say 'we emailed you but it must be in your spam' which is not true because we check our spam and there are no replies there.
They only reply to our emails WHEN we say that we are going to take legal action and then suddenly they reply to that email having ignored all the rest of them.
We spent £1,243 with them!
What a wait of money and time.

Person is trying to open up scam websites under other names. His discord account is shopifyguru7, this website is a scam

I cannot get a response from this company - either by phone or email after multiple attempts. Waiting, waiting, waiting. Still waiting. Not sure why it takes soooo long to receive not only merchandise but any type of response or update.

Waiting now for 8 weeks for my delivery. If they reply to an email it takes days and its a standard reply and their phone number just goes to voicemail.

It is more than a year that I am waiting for my paid order. I did contact them about ten times, every time they promesse the delivery, very disappointed!

Sucks. Have tried to contact several times about my CHRISTMAS GIFT! noone ever calls or emails back! DONT PURCHASE FRIM HERE!

1 of the 4 lights as a set purchased didn't work, when requesting a replacement, they sent the wrong light and am now struggling to received communication regarding the correct replacement.

My ORDER number is #44180 / Order date 03-24-2023 costing £697.00
The items I received are not right and I wish to receive a refund in full.
Industrial Style Vintage Bar Wall Lamp ×3
Caius - Vintage Industrial Hanging Pendant Lamp ×2
Please tell me where to post them and when I can expect the refund. Otherwise I will instruct my credit card company to dispute Payment.

I purchased a $1,500 LED chandelier from Warmly Decor and the fixture completely burnt out after only 3 years. It is an LED strip built into the chandelier frame and there are no bulbs to replace, so the entire fixture must be replaced. When I contacted customer support, they told me the 100% satisfaction guarantee is only good for 30 days so there is nothing they can do to help. The quality of the products is extremely poor and the customer service is a joke. I deeply regret my purchase and will never buy anything from this company again.

As mentioned by almost everybody here: once you have ordered and paid, then things go wrong (no delivery, no contact whatsoever). Before I placed my order, al my questions were promptly answered; so I got a good first impression and did place an order - however: this company goes completely silent once you've paid. I've sent e-mails, I tried the phone: there's no one to help me. Al those stories from customers cannot be a coincidence: these people are in it to earn a lot of money on cheap China stuff that most of the time does not get delivered. Don't shop here!

I purchased a lamp on 5th January and delivery time was 2-4 weeks. I emailed Wednesday after 5 weeks and have not received a response. I wish I had seen these reviews before I purchased. I’m £90 out of pocket and nothing to show for it.

If i could give zero stars i would; ordered 6 lights- 1arrived, no help from site and no refund to date- have to go via credit card fraud squad!

I purchased to solar lights for outside use, not on this earth are they for outside use as they're not properly sealed. The lights are plastic, small and porous, for the princely sum of 54 pounds utterly ridiculous.

Hey liebes es tut mir wirklich sehr leid das zu sagen aber kannst vergessen wenn du eine ware bekommst dann brauchst du sie nicht mal zu öffnen ist eh nicht das was du erwartest ich bin auch so dumm aber egal die machen sich lächerlich angeblich china ist was besseres hau ab china ist das größte scheis der welt , die nehmen meine ware eh nicht zurück oder das paket geht wieder mal
Verloren wie immer und das geld muss man ja dann bezahlen am
Ende aber warte ab was ich jetzt machen werde diese seite bekommt jeden tag elne schlexchte bewertung bis sie diese sekte schließen oder leute nicht mehr von dort einkaufen ey leute wenn ihr mich hört bitte hände weg ihr armen tut mir wirklich so leid ich tue mir gerade selber leid

Die Firma hat gar keinen Stern verdient. Ware ist billige China Ware die überhaupt nicht dem Kaufpreis entspricht.
Ware wurde zurück gesendet und 3 Monate später habe ich immer noch nicht mein Geld erstattet bekommen.
Also Vorsicht Betrüger

Refusing to allow a return. The product is absolute garbage. This is an absolute scam. Avoid at all costs!!!!

Purchased product. It came in. Electrical items were unsafe. Attempted to return. They refused due to return period expiration. They allowed an item swap. They led us on for months. We never received. They will not answer phone calls and email communication took months to receive.