I work a physically demanding job and train on top of that so fatigue had become my normal. I started using the hyperbaric chamber hoping for minor improvements. What I got was far beyond that. After... Toon meer
Bedrijf heeft geantwoord
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My friend recommended this recovery setup after seeing me struggle with muscle soreness after workouts. I finally bought the cold plunge and chiller system. After regular use I understand why he sugge... Toon meer
Bedrijf heeft geantwoord
Warrior willpower customer service finally reached out and explained their product in detail and in fact all of my equipment is working properly. I have been using my chamber everyday and I feel am... Toon meer
Bedrijf heeft geantwoord
I bought the lying hyperbaric chamber because my friend kept recommending it. I was not expecting much at first. After one week I started sleeping better and felt less tired after training. By week th... Toon meer
Bedrijf heeft geantwoord
Houd rekening met het volgende
4,5
Uitstekend
133 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent Product and Outstanding Customer Service
I recently purchased the Warrior Willpower water chiller for my cold plunging routine, and I am thrilled with both the product and the customer service. The chiller works perfectly, keeping the water at a consistently cold temperature that is ideal for my recovery and wellness needs. However, I encountered a hiccup when the water pump stopped working. I was initially worried about how this would be handled, but Warrior Willpower's customer service team was exceptional. They sent me a replacement pump quickly and without any cost or hesitation. The process was straightforward and hassle-free, which really stood out to me. It's refreshing to see a company that not only delivers a high-quality product but also backs it up with reliable support. Highly recommend for anyone looking into cold plunging!
12 april 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Thank you for taking the time to share such a detailed review.
We’re glad to hear the chiller has been performing well for your setup and that our team was able to quickly resolve the pump issue and make the replacement process smooth. Providing dependable support when something unexpected happens is very important to us.
We truly appreciate your recommendation and your trust in Warrior Willpower. If you ever need assistance in the future, our support team is always available via email or SMS.
— Team Support
Excellent Customer Service
I had a leak in my ice bath after 10 months so I inquired about the 12 month warranty for a replacement. No questions asked, they confirmed that they would ship out a new ice bath within a couple of hours. Excellent customer service!
10 april 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Thank you for sharing your experience.
We’re glad our team was able to assist you quickly and make the warranty process smooth. Standing behind our products and responding promptly when support is needed is something we take seriously.
We appreciate your trust in our brand, and if you ever need assistance in the future, our support team is always available via email or SMS.
— Team Support
Great customer service
29 maart 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Thank you for your feedback — we really appreciate it.
Willpower customer service
My Brother in Law both bought one of the 1hp pro chillers and the xl bath at the same time after a long time of researching to make a good decision. We were really happy with the purchase. Installation was very easy and the chiller works great. I love the WiFi ability and scheduling. After a short time my bath started to slowly leak air I couldn’t find the leak anywhere and the support team was very responsive and sent me a bath to replace it free of charge. My brother in law has had zero problems with his. Very good product and impressed so far.
25 maart 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Thank you for taking the time to share such a detailed experience.
We’re glad to hear that both systems have been performing well and that the installation, WiFi features, and scheduling met your expectations. While issues like a slow air leak are rare, we’re pleased our support team was able to respond quickly and resolve it by sending a replacement so you could continue using your setup without disruption.
It’s great to know you’ve been impressed with the product so far, and we truly appreciate the trust both you and your brother-in-law placed in our brand. If you ever need assistance in the future, our team is always available via email or SMS.
— Team Support
J’ai vraiment apprécié le service de…
J’ai vraiment apprécié le service de livraison et celui du service à la clientèle! J’avais des questions techniques et ils m’ont répondu par SMS rapidement! Merci
27 maart 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Merci beaucoup pour votre retour.
Nous sommes ravis d’apprendre que le service de livraison ainsi que notre service client ont été à la hauteur de vos attentes. Répondre rapidement aux questions techniques, notamment par SMS, fait partie de notre engagement pour accompagner nos clients tout au long de leur expérience.
Merci encore pour votre confiance, et n’hésitez pas à nous contacter si vous avez besoin d’aide à l’avenir.
— Équipe Support
My chiller suddenly stopped working
My chiller suddenly stopped working. The customer support went above and beyond to help trouble shoot and diagnose the problem. Customer service sent me the repair parts and continued to provide top notch support until the chiller was fully functional! I would buy from this company again and recommend it to friends and family!!!
26 maart 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Thank you for sharing your experience and for the kind words.
While we never want a customer to experience an unexpected issue, we’re very glad our support team was able to troubleshoot the problem with you and get everything fully resolved. Providing practical solutions and staying with our customers until their system is running properly is something we take pride in.
We truly appreciate your recommendation and your trust in our brand. If you ever need assistance in the future, our support team is always available via email or SMS.
— Team Support
Solid product
Tub, chiller, and accessories were separate shipments that arrived at different times. The mat arrived with a hole but Customer service was quick to address the issue and ship a new one. The circulation pump and in-line filter are not integral with the chiller. I just recently purchased flexible pipe insulation to wrap the water lines to prevent sweating and preserve the cool temperatures. My setup is indoors so the chiller doesn’t run but maybe 3 hours per day. I’m 6’-3” and the tub is a great size, sturdy, and easy to inflate. Been using for 1 week and I’m happy with my purchase.
25 maart 2024
Review zonder uitnodiging
Antwoord van Warriorwillpower
Thank you for taking the time to share such a detailed review. We really appreciate you highlighting both the positives and the areas that required adjustment.
We’re glad our support team was able to quickly resolve the issue with the mat — responsiveness is something we take seriously. Your notes on insulation and indoor setup are also very helpful and reflect exactly how many customers optimize efficiency and reduce run time.
It’s great to hear that the tub size, stability, and overall experience are meeting your expectations, especially given your height. We’re happy to know you’re enjoying your setup so far, and we truly appreciate your trust in our product.
If you ever need assistance in the future, our team is always available via email or SMS.
— Team Support
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