WasteOnline Reviews 

1.237
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Skip arrived as scheduled and I was able to extend the collection date a couple of times without additional cost. Booking on line was easy, as was contacting the company to extend the collection date... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Skip didn't arrive till after 3pm which when you only have a 2 day hire means that a whole day was completely wasted. Special access had to be arranged for delivery and collection but despite checking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Communication was excellent, both delivery and collection. Drivers very friendly. A joy to use from start to finish - will use again.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Service overall was excellent. Contact with customer Services was very helpful and polite, delivery was exactly when stated and the skip was positioned with care. When completed collection was prompt... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf
  2. Vuilnisophaaldienst
  3. Huisopruimingsdienst

Over WasteOnline

Geschreven door het bedrijf

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Klarna now available.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(1.237)

185 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Everything happened on time and with…

Everything happened on time and with plenty of notice. The delivery and pickup guys were v. accommodating and professional. Thank-you

31 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Beoordeeld met 1 van de 5 sterren

Would leave zero stars if possible

Would leave zero stars if possible. I was given a day twice to collect the skip but no-one turned up. No phone call even. Waited in all day as need to open gates for them to collect.
Was hoping to have another skip from them but wouldn't consider it after this experience. Wouldn't recommend to anyone. Steer clear

30 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Hi Dave, As discussed on email I do apologise for the inconvenience caused when the skip wasn't collected. I have confirmed as agreed that the skip has successfully been collected this morning 💙

Beoordeeld met 5 van de 5 sterren

Just the best customer service

Just the best customer service. Great with adjusting times. Always friendly and helpful and competitive pricing.

31 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

The company delivered my skip on time…

The company delivered my skip on time and picked it up when I requested it Great service.Thank you

30 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Beoordeeld met 5 van de 5 sterren

Easy to book on line arrived on time…

Easy to book on line arrived on time driver really helpful when placing skip customer service really helpful

29 augustus 2025
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Friendly bunch and very helpful.

21 augustus 2025
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through Waste Online. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Efficient and hassle free waste disposal.

Great service, delivered and collected as agreed. Helpful staff and clear instructions of what can/can’t be disposed of. Would definitely use again.

6 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, we're delighted to hear you were happy with the service. 💙

Beoordeeld met 1 van de 5 sterren

Alleged skip stolen

The company charged an additional fee of £86.40 because its states as a company i can have it for 4 weeks not 2 weeks and after 2 weeks tried to collect it, (this is were i had to pay again) after calling them and arranging for the agreed 4 weeks, the skip then got collected a week later (3rd week) but they didn't say they had collected it they said its been stolen and i have to pay over a 1k for a new one! the police are involved, is it the skip hire company or the broker? the skip hire company then tried to collect it after 4 weeks but there is no skip? (After pulling the T & C apart we have no response from the broker)

4 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Hi, thank you for taking the time to leave a review. The additional charge you mentioned of £86 was for a wasted journey fee as we were not made aware the skip was needed for longer until the driver arrived at site.
Regarding the skip then being collected, this wasn't the supplier who owned the skip, this is currently being investigated and we are waiting for an official quote to be provided. No charges have been invoiced to yourself currently but we have already offered to contribute to the charge, which was considerably less than £1000 and help pay towards the replacement as a good will gesture. 💙

Beoordeeld met 5 van de 5 sterren

Still waiting for skip to be picked up…

Still waiting for skip to be picked up over a week later after collection date

5 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. I am sorry for the delay in collecting your skip - we advise all customers collections can take 5 - 7 working days from the requested date. I have emailed you an update in regards to your collection 💙

Beoordeeld met 5 van de 5 sterren

Transparent prices

Transparent prices, helpful when I phoned for more info, professional and friendly.

4 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful at short notice

Great service, plus when I realised that I could do with holding onto to the skip for four more days they were happy to obliged my request at a very affordable cheap rate.

2 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, we're delighted to hear you were happy with the service. 💙

Beoordeeld met 5 van de 5 sterren

Skip hire

Very easy to arrange. Quick delivery and collection of skip when full. Very friendly and helpful staff. Well worth the money.

3 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Very good service

Skip came and collected on days agreed. Used twice in last 6 weeks. Customer service was very good both on phone and guys who collected and delivered skip. Very friendly/ helpful. Would use this company again.

9 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review and for placing your order through WasteOnline. It’s great to hear you were happy with our services, We look forward to working with you again soon!💙

Beoordeeld met 5 van de 5 sterren

Was able to book skip online

Was able to book skip online. This was straight forward. Had miss call from company followed by TXT message to say they had to reschedule skip. This was all sorted by the company, i was OK with the reschedule dates. TXT messages were clear, informing me of delivery and then pickup of skip. Excellent service.

9 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Beoordeeld met 2 van de 5 sterren

Still no collection 5 days after date…

Still no collection 5 days after date given for collection (I do understand this is in the terms) however it does mean I keep having to go out make sure things are in the skip as passers by are sorting through it and making a mess (now for 5 days).

5 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Apologies for the delay, we do advise collections can take up to 5 working days , as your skip was booked for collection from the 7th of August and collected yesterday , this is within the timeframe given, apologies for any inconvenience caused 💙

Beoordeeld met 4 van de 5 sterren

The company was reliable

The company was reliable, delivering on the day requested and picking up on the day requested. It would have been helpful to be given a time slot.
The four stars (and not 5) are because there is no flexibility in the price for having the skip for less than 7 days and it is quite expensive for small jobs. We only needed it for 2 days. The staff were pleasant to deal with.

5 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for your review, we appreciate your feedback regarding the costs .Just to clarify the costs are calculated based on the transport and disposal of the waste . Thank you for using us we look forward to working with you again 💙

Beoordeeld met 5 van de 5 sterren

Drivers both on delivery & collection…

Drivers both on delivery & collection were very friendly & helpful
Well done very happy with the service

5 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Beoordeeld met 5 van de 5 sterren

Delivered as expected

Delivered as expected, Good service.
Recommend to others

5 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, and recommending us to others! We're delighted to hear you were happy with the service. 💙

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