WasteOnline Reviews 

1.235
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Skip arrived as scheduled and I was able to extend the collection date a couple of times without additional cost. Booking on line was easy, as was contacting the company to extend the collection date... Toon meer

Beoordeeld met 2 van de 5 sterren

Skip didn't arrive till after 3pm which when you only have a 2 day hire means that a whole day was completely wasted. Special access had to be arranged for delivery and collection but despite checking... Toon meer

Beoordeeld met 5 van de 5 sterren

Communication was excellent, both delivery and collection. Drivers very friendly. A joy to use from start to finish - will use again.

Beoordeeld met 5 van de 5 sterren

Service overall was excellent. Contact with customer Services was very helpful and polite, delivery was exactly when stated and the skip was positioned with care. When completed collection was prompt... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf
  2. Vuilnisophaaldienst
  3. Huisopruimingsdienst

Over WasteOnline

Geschreven door het bedrijf

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Klarna now available.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.235)

181 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

All enquiries answered promptly

All enquiries answered promptly

29 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Reliable and good prices

Reliable delivery and collection times, trucks they use are all pretty new and drivers so far have been excellent

29 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Beoordeeld met 5 van de 5 sterren

good service

29 september 2025
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Antwoord van WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Beoordeeld met 5 van de 5 sterren
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Had a question after booking

Had a question after booking, and they were helpful...delivered on day as promised and collected on day they said. Simple. Good price

29 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Skip delivered and collected as agreed

Skip delivered and collected as agreed. No problems at all and friendly, helpful driver.

28 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Really helpful and efficient

Really helpful and efficient

28 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, it's great to hear you were happy with the service. 💙

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, friendly people to talk to and very helpful on the phone when I’ve had to call about enquiries , quick delivery and quick picking up, would highly recommend such a great experience!

1 september 2025
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Amazing service from start to finish…

Amazing service from start to finish would highly recommend. Really pleased, will be returning.

16 september 2025
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review and for placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon!💙

Beoordeeld met 1 van de 5 sterren

Do yourself a favour and stay away from…

Do yourself a favour and stay away from this scam company if you don't want to have a headache. Placed an order for skip hire, the skip arrived 2 days later than the promised date. After the collection of the skip, I placed another order for skip hire and paid in advance. Skip didn't arrive, and after multiple calls, I was told we wouldn't deliver a new skip nor give a refund because of the abesistos in the previous skip.
When I asked for evidence to provide, they sent me a photo taken from yards full of waste on the floor, and none of those belong to me.
I am preparing a small county court claim form.
Stay away if you don't want to be scammed.

Re: yes, you delivered 3 skips and I ordered the 4th skip too which you took money in advance for every single skip hire.your 4th skip was delivered and you took £390 in advance.an hour later your driver collected the skip from my garden without my permission which my building materials is missing from my garden and I believe your driver took them.when I called you,you said yes your driver collected the skip and you dont want to provide the service and you promised you will refund the £390.A day later you refused to refund me the £390 because you found asbestos in pervious skip and you were asking for additional £2600 for the asbestos but you failed to provide evidence to show you found asbestos.2 days later you sent me an email saying you suddently dropped the the charges from £2600 to £300 and you were willing to refund me £90 but hold the £300 charges for the asbestos you never provided evidence.
basically ,you initially took my order for the skip hire and you took my money.once I made the payment then you suddenly came with excuse of asbestos and you hold the money.doesnt that make you a scammer?

19 september 2025
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Hi Khan,

We don't feel this is a true overview of events, as we successfully delivered 3 skips you ordered.

After the first skip was collected from your property we discovered asbestos within the waste. We called you and you confirmed this was the case and you even went to the waste facility to try and collect it to avoid the additional charges.

We then asked you to confirm that there would be no more of the asbestos looking material in the second skip which you insisted there wouldn't be but unfortunately, asbestos was found throughout the load contaminating everything within the second skip. Due to this, our supplier decided to collect the 3rd skip to avoid this happening again as they were no longer willing to service the job.

The photo was of the waste in your skip and was not of the waste facility. The charges unfortunately are currently outstanding as we have asked you or your builder to provide and asbestos test report which you haven’t been able to provide. We have the evidence of all of the above if you do wish to take this further.

Regards
Waste Online

Beoordeeld met 5 van de 5 sterren

good service

Very easy to order and the skip was delivered and picked on the days stated.

10 september 2025
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Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Beoordeeld met 5 van de 5 sterren

prompt

prompt, efficient, friendly

2 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

VERY PLEASED WITH THE SERVICE

VERY PLEASED WITH THE SERVICE, AND SKIP, WILL USE AGAIN.

7 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Beoordeeld met 4 van de 5 sterren

It arrived.

It arrived.. it went later than promised

30 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Hi, thank you for placing your order through Waste Online and leaving us a review. We do advise collections can take 5 - 7 working days from the requested date; but if you would like us to look into this further, please email us with more details at contactus@wasteonline.uk 💙

Beoordeeld met 5 van de 5 sterren

Professional

Professional, reliable, on time and great competitive prices

6 september 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time
Very easy to book
Good

2 september 2025
Logo WasteOnline

Antwoord van WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Beoordeeld met 5 van de 5 sterren

Everything happened on time and with…

Everything happened on time and with plenty of notice. The delivery and pickup guys were v. accommodating and professional. Thank-you

31 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Beoordeeld met 1 van de 5 sterren

Would leave zero stars if possible

Would leave zero stars if possible. I was given a day twice to collect the skip but no-one turned up. No phone call even. Waited in all day as need to open gates for them to collect.
Was hoping to have another skip from them but wouldn't consider it after this experience. Wouldn't recommend to anyone. Steer clear

30 augustus 2025
Logo WasteOnline

Antwoord van WasteOnline

Hi Dave, As discussed on email I do apologise for the inconvenience caused when the skip wasn't collected. I have confirmed as agreed that the skip has successfully been collected this morning 💙

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