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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Watches.com has a great selection and the site is easy to use. My order arrived quickly, was well packaged, and the watch looked just as it did in the photos. Customer service was helpful when I had a... Toon meer

Beoordeeld met 5 van de 5 sterren

HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Be warned no way to cancel an order if something is ordered accidentally. Poorly set up customer service. Only open Mon to Fri from 10am to 5pm MST. Which is different from the information page. And n... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementen en entertainment

Informatie afkomstig van verschillende externe bronnen

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


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4,1

Goed

TrustScore 4 uit 5

201 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(201)

77 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Still feeling them out as a go-to but ok so far

12/6/2022
Amongst several other items I purchased a mystery watch for $29 which advertises a three fold return in value and I received what really looks like a pink little girls watch (plastic). I'd pay $10-$15 for it. Their response was "find a girl to gift it to." To be fair, they state that the mystery watch is completely random and they certainly did not look at my name to see if I was a guy. Jokes on me.

Email correspondence was responsive, though unbudging on the girls (mystery) watch.

12/9/2022
UPDATE 1: The watches that advertised as "allow 3-4 additional days" for dispatch arrived on the 11th day. This is also on their website for certain watches. The watches I ordered were all very well packed and look good. I am returning some straps. I will update this review to cover the return process.

1/15/2023
Because of the good pricing and good packaging/condition of the watches and good correspondence, I have placed additional orders to view more items in person to decide which to keep. I will be returning some of the items as usual, and will continue to provide updates.

5 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had zero intention of purchasing a watch...

Had zero intention of purchasing a new watch, but some click bait took me to Watches.com and the end result was an excellent purchase of an Automatic Timex that is an excellent watch at an equitable price. I did not realize how much the Timex brand had expanded and wear the new watch proudly.

25 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to use

I found 2 really nice watches that I liked and bought them hassle free because of the easy system watches.com has for checkout I will definitely buy from again.

6 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not yet received

11 oktober 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hey Paul! We are sorry to hear you haven't received your watch. If you could reach out to our customer service team at contact@watches.com, we'd be happy to look into it more for you! Looking forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

I bought an Omega sea master aqua terra…

I bought an Omega sea master aqua terra James Bond edition from you earlier this year. I am very happy with the watch and all my friends remark on it. Sadly recently the crown and stem have stopped working. I know that I am probably out of guarantee, but I am willing within reason to pay for repairs. I would appreciate your help.

7 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

send the watch back and they said they…

send the watch back and they said they would refund the money now they dont reply I haven't received the money back

15 augustus 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hi Christer!

Sorry to hear about the troubles. I believe you might have the wrong business here. There are no orders in our system under your name. Can you send us an email at contact@watches.com with your order number? I'm happy to point you in the right direction.

Beoordeeld met 3 van de 5 sterren

Order two timex watches

Order two timex watches. One is still functioning and running well. The other is no longer running. I have a slight scratch on the face of this one. Must be the reason it decided to quit.

9 augustus 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hey William!

Are you having troubles with a recent order or an older one? Depending on how long you have had the Timex model, it could need a battery change. I would recommend emailing our team at contact@watches.com for further assistance! Just make sure to provide at least the email used on your order.

Beoordeeld met 3 van de 5 sterren

Late arrival

The shipment arrived a few days later then expected.

28 juni 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hi there!

Thank you so much for shopping with us! Standard shipping unfortunately only accounts for business days, not weekends. Usually the post delivers between 4-7 business days. I guess they delivered right on the 7th day. I hope it ended up being worth the wait though! That's a pretty sweet G Shock model! We sell a lot of the red!

Beoordeeld met 1 van de 5 sterren

What company charges for returns?

When I received a watch I ordered I was not crazy about it and sent it back for a refund expecting to reorder another in the near future...only to learn I am required to pay shipping for a return. Not very nice in 2022!

If course, no phone number to speak with a human being.

I will not do business with Watches.com again.

10 mei 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hey Daniel,

Yes unfortunately, we are not like Amazon or any bigger companies. They've really killed the small businesses. But we do make sure to post on the shipping and returns page that we do not supply return labels. Hopefully we will have that linked to the site in the future though.

For the phone number, it's posted on the site under the cancellations tab, but I'll post here as well 925-820-4300. Hope that helps!

Beoordeeld met 5 van de 5 sterren

I purchased two Archtype Caspian…

I purchased two Archtype Caspian watches. These are among several other watches I purchased from Watches.com. Each purchases went
Smoothly and delivery was prompt.
As for the two watches, the only reason I made the purchase was due to them being on sale.They are not worth more then the $200 each I paid.
Your better off buying a Tufina for $350 on sale and getting a true German fine watch or any other fine
Watch on sale .

26 april 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hey Anthony,

Thanks for leaving the review and feedback! I hope you have been enjoying the watches!

Beoordeeld met 1 van de 5 sterren

Bertucci A-2T Super…

The watch's (a Bertucci A-2T Super Classic) packing had already been opened, the glass protection sticker removed and was in an operating mode ticking away. I'm guessing the watch inside had previously been sold and later returned. The minute hand of the watch 'shakes'. Was this the reason it had been returned to watches.com? Recycling returned and defective goods to new customers is never a good nor an honest way of conducting business. Would I buy from watches.com again? No way and I would suggest that anyone reading this buys elsewhere!

5 april 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hi Chris! Again, we are so sorry about your Bertucci. It looks like our customer service team has tried to reach out to you regarding your timepiece! Did you receive their email? We'd love to get this resolved for you!

Beoordeeld met 5 van de 5 sterren

As always Watches never fails to…

As always Watches never fails to satisfy!! Love my items, and as always they came quick with no hassles.

2 april 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Thanks Anne! We appreciate you taking the time to leave a review and support our business! Enjoy!

Beoordeeld met 5 van de 5 sterren

Great style with clean lines

I love the style and the looks of the watch. I really like automatic watches and this one is beautiful and has some really classic look. The order arrived quickly and was hassle free. Thank you Watches.com.

24 maart 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

You're so welcome, Thomas! Thank you so much for shopping with us!

Beoordeeld met 1 van de 5 sterren

NSquare Magician - Stay Away If You Don't Have Lady Wrists

The NSquare "Magician" watch was a disappointment that I'm still trying to fix. The watch body is fine enough, but the band itself isn't sized for a man's wrist - at least in the USA. Problem is, the band uses a center-notch cutout which means its nearly impossible to switch out. I'm trying to get a piece made to adapt it to a standard band, but even that might not work. Also the package as advertised didn't come with what it showed, either. So I'm not very happy about it.

12 maart 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Hey Timothy! I see that you didn't return that timepiece yet, so I do hope it's working out! Just a heads up that you can always return the watches within 30 days or receipt if they don't work out ok? Thanks so much for shopping with us!

Beoordeeld met 5 van de 5 sterren

Great products

Great products at good, fair prices. Shipping was fast !
Would definitely shop here again.

7 maart 2022
Review zonder uitnodiging
Logo Watches.com

Antwoord van Watches.com

Thank you, Janet! We're trying to make it simple and fast so that everyone's happy :) We appreciate your support!

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