WatchMaxx.com Reviews 

Shipping was extremely quick. Shopping the website was a breeze. The reasoning behind the one star deduction was the lack of paperwork for watch. I have no idea if it’s an authentic watch or not. I know I wouldn’t be able to register it and my watch does not seem to be registered with the manufacture but again not being able to verify that the watch paperwork serial number matches that of my watch was a disappointment

Great price and shipping was really quick. I paid for next day and it arrived next day. I spoke briefly to the chat online and they assured me of its arrival before purchase as I had to cancel the last order from a different company as their expedited shipping didnt include the 10 days handling. I am very greatful of the price and the fast, simple shipping! Would reccomend!

The entire process of placing an order is uncomplicated and straightforward. After that, WatchMaxx keeps you posted with every stage of the process. Shipping is fast, considering that it's free and via USPS. I have purchased twice from them because their prices are extremely competitive and their customer service is superb.

WatchMaxx had a great selection, and I found the piece that I’ve been looking for for quite some time at almost $2000 off MSRP. Shipping was extremely fast, and very reasonably priced. This is my second order, and it went flawlessly. The first order had a bit of a snafu during shipping, but WatchMaxx addressed the issue and corrected it quickly and promptly. Highly recommend them for any watch purchase.

Watch was just as described and shipped before the projected timeframe. It was packaged well and delivered in excellent condition.

An order from Germany. Absolutely unbeatable price for Europe, despite import taxes. The purchase process, delivery, and customs clearance were smooth and quick. Beautiful watch, I'd gladly order again.

They literally just completely LIED. They sent a watch to me that I paid $2,220 for. It literally stopped working after six days. I then had to pay 83 to ship it back. This, after waiting for their business to reopen after closing for 11 days to even be able to addresss it with them. Who shuts down for 11 days with no one responding to people?

I asked them to prove what they sent me was actually authentic and brand new. They continually REFUSED to prove what they sent was new. They then call it "worn" after six days. Again, how they scam people. They offered to send me a frankenwatch as an alternative to sending me a brand new watch. That is what any reputable company does. Imagine getting a TV, car, etc. and then it breaks after six days. You then have to pay to send it back and they offer you a frankencar, or frankentv.

Their frankenwatch option was a "replacement head" that is supposedly new, with the band that I literally had for six days before the defective watch they sold me stopped working. I asked them to prove to me the "replacement head" they were offering was real and authentic and they again refuse to show proof I'm getting something legit. I refused to deal with them after these games and will let my credit card and the attorney general's office deal with them.

They play word games. They say one thing literally on the phone and then email two hours later with something completely different. They spell their name one way when you call and ask for their name, and then email you with it spelled differently. Just trolls.

Look on reddit and plenty of other websites from a quick google search and you'll see all of the horror stories.

Oh.... and I have ALL of the receipts. They LIE and they are shady.

THEY ARE HORRIBLE ON EVERY LEVEL. BOUGHT A WATCH THEY CLAIM WAS BRAND NEW (AQUIS ORIS) AND PAID 2,220. IT STOPPED WORKING AFTER SIX DAYS. THEN I HAD TO PAY 83 TO SHIP IT BACK TO THEM. AND THAT'S WHEN THEIR ENDLESS GAMES START. I'M JUST GOING TO LET MY CREDIT CARD COMPANY HANDLE IT AND FILE COMPLAINTS WITH THE ATTORNEY GENERAL'S OFFICE AND OTHERS.

Easy all around. Quick shipping

Great inventory, easy transaction and delivered as promised. Watch condition was received as advertised.

DISGUSTING SERVICE from this seller, £1700 watch arrived not working, no reply for two days, then eventually a ridiculous copy and paste reply that didn't even acknowledge the broken watch or even offer solution or replacement. Also not made at all clear in the advert, this watch comes with NO Oris paperwork or warranty card, just comes with a cheap standard watchmaxx photocopied warranty booklet with just date on it, also as not an authorised dealer you can't apply for the Oris 10 year warranty.

Even tho have now had the watch back for days, they still haven't issued refund.
AVOID DEALING WITH THIS COMPANY AT ALL COSTS
WORST CUSTOMER SERVICE I'VE EVER RECEIVED

So in response to Watchmaxx reply below, your not clarifying any FACTS or maybe how you like to make them up? Having spoken to eBay they assured me that watchmaxx had the item and then waited the maximum days until refund issued.

"Our team was courteous and responsive throughout, explaining the process multiple times and offering assistance despite the customer’s increasingly aggressive tone"

More utterly disgusting lies from this seller, not once were any of your replies courteous or responsive and you explained absolutely nothing thru the whole process or offered absolutely no resolution at all throughout the whole refund process.

*The watch sold was brand new and 100% authentic, covered by our WatchMaxx warranty, which provides the same protection as the manufacturer’s warranty. This information was clearly stated in the product listing before purchase. "

Again utter rubbish, Watchmaxx offers 2 years warranty Oris is 10?!!
Nothing was clearly stated in the advert

Look at latest reviews of this seller, another damaged Oris, probably the one I sent back!
AVOID THIS COMPLETE SHAMBLES AND LIAR OF A BUSINESS!!

I had high hopes with Watchmaxx. My initial contact was through chat. I had two watches to trade and a specific watch they have in stock to purchase. The person I chatted with was friendly and polite and instructed me how to submit the watches I wanted to trade for a quote. I did as instructed and waited for the two quotes. After a few days I hadn't heard anything so I sent an email of inquiry. No reply. A day or two later I did another chat. There was nobody there so I left a message. No reply. I sent one last email explaining I really wanted to purchase the watch and was waiting for the quotes. Could you please get back to me? No reply. In the end, I never heard from them again and traded and purchased elsewhere. With communication and customer service like this, I would never attempt to do any business with them.

Update: Today after more than 5 weeks after the initial trade requests were started, I got an email offer for one of the two watches. I have long moved past them and did business with another company.

WatchMaxx had one of my dream watches in stock and on sale! The online ordering process was quick and simple. The watch shipped the next day and arrived in great condition. I love the watch and the service was top notch. I’ll definitely be returning for another purchase in the future.

Very good. Ordered to Sweden, everything went smooth.

Quick and easy service everything comes in looking wonderful

Very pleasant experience overall. My order was being prepared within a couple of hours, shipped out the same day and received only 2 days later, awesome! The watch was well packaged and in perfect condition. Very professional process, thank you!

Watch just as described
Good price
Good communication
Only thing I do not like the watch box
Too small travel size doesn’t look appealing
It’s important for me next time I won’t order if I see it’s a cheap box

Everything from start to finish was great. You had the watch I wanted in stock and the price was what I was willing to pay.
I paid to have it delivered next day and I received it next day like promised.
I am extremely pleased with my purchase and will check with you first on any upcoming watch purchases.

easy to find and order.