These are not cheap mats but that’s the point- they are functional but smart looking and if they last as promised the larger size especially really helps keep interiors clean. Impossible to comment ye... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely beautiful mat so happy I bought literally waiting for next pay day to buy the larger one. Came really quickly and nicely boxed. Looks super premium and does not move not matter how much you... Toon meer
Bedrijf heeft geantwoord
We have only had it down a few days but so far not moved and wiped feet -we have a very busy front door with children; dogs and farm so time will tell but as said so far so good
Bedrijf heeft geantwoord
After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.
Our promise to you...
Geschreven door het bedrijf
- Doormats Built to Be Disrespected
- At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.
Free Delivery on Orders Over €75
How many entrances does your home have?
Front door, back door, boot room — you might need more than one.
Good news: when your order hits €75, delivery’s on us.
So go ahead, kit out every entryway with the mat it deserves.
Contactgegevens
Hilton Fold Lane, M24 2HZ, Middleton, Verenigd Koninkrijk
- mats@waterhog.eu
- waterhog.eu
Washable Mats. Real Life Ready.
4,5
Uitstekend
178 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Take your money and then nothing!
Website states that delivery time to UK is 1-3 days. Placed an order 10 days ago and absolutely no communication as to when I can expect my order to be delivered. Contacted Customer Service and no response. Terrible customer experience and clearly not a brand to trust
21 september 2025
Review zonder uitnodiging
Antwoord van WaterHog
We’re really sorry to hear about your experience and for the frustration caused by the delay. We did send an update regarding your order on the 25th of September, but it seems the email may have landed in your spam folder.
Your order has unfortunately been delayed, and we completely understand how disappointing that is. Our team can provide you with the latest delivery updates if you’d like to reach out again to our customer service team, and we’ll make sure you’re kept informed moving forward.
Please also keep an eye on your spam/junk folder in case our messages are being filtered there. We truly value your patience and sincerely apologise for the inconvenience this has caused.
No product no refund
Ordered a mat 30 days ago. No product has ever arrived.
I have sent 3 messages to customer service and not received a reply.
No mat no refund
31 augustus 2025
Review zonder uitnodiging
Antwoord van WaterHog
We’re very sorry to hear about your experience. We have now received your order information and will be reaching out to you directly via email to get this resolved as quickly as possible. Please also check your spam or junk folder, as sometimes our emails can end up there by mistake. Rest assured, we’ll make sure you either receive your mat or a full refund without any further delay. Thank you for your patience, and again, we apologize for the frustration this has caused.
All Sorted, Great Mat
After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd also sent us a replacement mat which was right colour and size. In summary it was more crossed wires than incompetence on anyone's part. Although I do think some kind on phone contact would be helpful, it does seem that its the way the worlds going & phones are a thing of the past. Lastly I'd like to say we are delighted with the mat & will be ordering another for back door.
25 september 2025
Review zonder uitnodiging
Antwoord van WaterHog
We’re very sorry to hear about your experience and for the frustration this caused. Your order was unfortunately sent out incorrectly, and we completely understand how inconvenient this must have been.
We did receive your email, but due to an unusually high number of orders this month, our response time was delayed. Please also check your spam/junk folder, as sometimes our replies can end up there. We can assure you that we always respond to customer emails.
To resolve this for you, we placed a replacement order (#5141) on Friday for the correct Navy Blue 60x90 mat. We’re happy to confirm that it is now ready to ship and should be with you in the next few days.
Thank you for your patience, and again, we sincerely apologise for the mix-up and delay. We’re working hard to improve communication and make sure situations like this don’t happen again.
Competent company, great products
I mean what's there to say? I ordered a mat from them, it arrived on time, and was exactly as advertised! It seems weird giving top marks for what I would think is a basic level of competency, but the mat is really nice and high quality.
12 juni 2025
Antwoord van WaterHog
Glad to hear you're happy with our service.
Enjoy your mat for a really long time...! ;-)
Antwoord van WaterHog
We can clearly see you have a nose for quality...! ;-)
The mat is brilliant.
The mat is great. Super soft under bare feet yet rugged enough for outside and those muddy feet. Love the colour choice and size range.
28 augustus 2025
Antwoord van WaterHog
Great to hear you've discovered so many benefits of our WaterHog mats already!
Just wait until you discover how long they last...! :-D
Would have liked a message to say there…
Would have liked a message to say there was a delay with the mat once I paid, instead of me having to chase with an email.
Once it arrived you can see the quality & I’m pleased with the look.
4 september 2025
Antwoord van WaterHog
We apologise for the delay in delivery - our success in sales has caused some issues getting all the deliveries out in a timely manner.
Glad to hear you appreciate the quality and look of your WaterHog! ❤️
Good mat
Despite a long wait for delivery (some teething issues here but understandable) the mat is very good, in fact I have ordered two more. Thank you
4 september 2025
Antwoord van WaterHog
Thank you very much for your patience waiting for the delivery.
We're delighted to hear you love your WaterHog so much you've decided to order two more! You'll love them for many years to come - promise!
Antwoord van WaterHog
Thanks so much! We’re really happy to hear you’re loving your mats! :)
Fantastic product that looks great!
Fantastic product that looks great and everyone comments on how good they look at the front and back doors!
Highly recommended! Buy now!
11 augustus 2025
Antwoord van WaterHog
Thanks so much for your kind words! We’re glad the mats are adding a nice touch to your doors :)
Lovely door mat
Lovely door mat - an upgrade!
After reading many reviews, I thought I’d give it a go, I wasn’t disappointed, it looks great!
1 september 2025
Antwoord van WaterHog
Thanks so much for giving us a try! Happy to hear you love how it looks!
Antwoord van WaterHog
Thanks so much! Awesome to hear you’re happy with both the mat and the delivery :)
Antwoord van WaterHog
Thanks so much! Glad to know you like how it looks and find it practical :)
Antwoord van WaterHog
Really appreciate your feedback! Glad you had a great experience! :)
Excellent mat
Excellent mat - seems to grab the dirt and wet effectively. Delivered fast and well packed it is a quality mat.
25 juli 2025
Antwoord van WaterHog
Thank you so much, we are so glad you love it !
Lovely colour and excellent quality-…
Lovely colour and excellent quality- will be ordering another one
15 augustus 2025
Antwoord van WaterHog
Thank you so much, we hope you love the 2nd one just as much :)
Antwoord van WaterHog
Thank you, Thank you and Thank you ! :)
Quality Mat
Very pleased with our mat which fully met our expectations. Does not slip, yet to try in wet weather
14 augustus 2025
Antwoord van WaterHog
Amazing, thank you so much!
Antwoord van WaterHog
Love to hear this! Thank you so much :)
Great mat
I've only had it a couple of weeks but so far so good, it looks really high quality and it doesn't budge.
13 augustus 2025
Antwoord van WaterHog
Amazing thank you so much!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.