Wavestreaming Reviews 

49
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Look. I've beenin radio a looong time. Did mornings in Atlanta, Charlotte, Tampa, and other great cities. Now programming an AC Station Magic 94.9 in Tampa. My internet radio statio is a very differen... Toon meer

Beoordeeld met 5 van de 5 sterren

Try Wavestreamer/Igniso Radio stream Server. It is Reasonable priced, with real good uptime, & comes with a lot of usable extras, like Radio Players, stream ripper protection & good advertising on all... Toon meer

Beoordeeld met 5 van de 5 sterren

We've been with Wavestreaming for three years now. We had (and continue to have) a huge learning curve with all the ins & outs of internet radio broadcasting, and they are always ready to help with an... Toon meer

Beoordeeld met 5 van de 5 sterren

Aaron at Wavestreaming, in particular, has been extremely patient as we were trying to set up a particular application that seemed to create more questions for us as we went along. We are now cooking... Toon meer

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. Business to Business-service
  3. Hobbywinkel
  4. Muziekwinkel

Informatie afkomstig van verschillende externe bronnen

Wavestreaming is a specialist company that has been in business since 2004. Since our launch we have provided global media delivery solutions to thousands of radio stations, media companies, DJs, bands, musicians, churches & religious organizations, businesses, sports or news broadcasters and many more.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

49 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,8

Alle reviews

(49)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Five star service from the team. Only recently signed up and have so far found the team very helpful. Very happy and would recommend.

6 maart 2014
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Support Slow Response With No Apology For Their Error

I decided to switch to Wavestreaming in order to consolidate my SHOUTcast server with the other services I have on Wavestreaming. I noticed that my stream was being disconnected several times and sent a high priority support request.

It took nearly 24 hours for them to respond back telling me that they had assigned my SHOUTcast server a system port they use internally and that they would change it to another port, but I needed to give them the ok.

I understand that mistakes can be made, but not only did the response from Wavestreaming not include an apology for their mistake, but when I asked specifically about their support hours and why it takes so long to get a response for a high priority ticket, they simply addressed that they have people who monitor if there is a server outage and automation will reboot a server in the event of a problem.

I am a little surprised that they don't have normal support hours for their clients in the U.S. as well. I guess I expect too much for a company that I am trusting for my radio station.

4 maart 2014
Review zonder uitnodiging
Logo Wavestreaming

Antwoord van Wavestreaming

Hi Rich,

Sorry for all the trouble you've been experiencing and I'd like to apologise.

Our support team get back to clients as soon as they can to answer any questions and fix technical problems. We try to provide the best experience possible to ensure that everyone is satisfied with our services.

I will contact you personally regarding this matter to make sure it's resolved.

Thanks,
Jamie Ashbrook
Wavestreaming - Community Manager

Beoordeeld met 4 van de 5 sterren

Wavestreaming is quick and painless!

I didn't know the first thing about streaming my station online! And in about 20 minutes of reading, and viewing tutorials I was assigning servers, and seeing how many people are listening to my station like a pro! Wavestreaming is the way to go, wether you are starting your station, or have been around the block!

21 februari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Service

We've been hosted with Wavestreaming for over 2 years now and before then we hosted our own service. It became very expensive and after a massive hardware failure we ended up looking for a different solution. Wavestreaming does all of this for you and it means we no longer have to worry! We can now concentrate on bringing in the money and entertaining our listeners. The guys on the service desk are really helpful and always answer within a few hours. I'm also very happy with the Cloud DJ System, it's easy to use, has good features & isn't too expensive! I would recommend Wavestreaming to anyone looking to start a radio station! Thanks guys!

20 februari 2014
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Pretty good, but expensive

My radio station has been with these guys since 2011, and we've received decent customer support, but with some varied, and unannounced, down-time. We now have to move on because we've found a far cheaper host and, as a donation run station, we need to make all the savings we can.

19 februari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can I work for you?

I have been dealing with customer service representatives for a long time in one capacity or another. I have never received this kind of five star response from any service provider that I can ever remember. They have extreme patience in order to deal with me I'm certain and I fully appreciate the help that I have received.
The response time is five star and the expertise is also five star.

God Bless,
Tom

14 februari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Wavestreaming helped make my dreams come true. I had always wanted to host a live talk show and they helped me to make it happen. Wavestreaming is a platform that allows its clients to broadcast live throughout the web. They use some of the highest technology and the most cutting edge web networks. This ensures connectivity to you and your listeners. I was literally able to launch my radio station in 3 minutes. They have a convenient 3-step wizard that allows you to create your station so quickly. I now have a show where I can broadcast my opinions and thoughts. Thanks to Wavestreaming for making it so quick and easy.

3 november 2013
Review zonder uitnodiging

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