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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

DO NOT buy from here under any circumstance. I bought what was advertised as a legitimate Grimms Rainbow only to be sent a counterfeit item of appalling quality imported from China. I attempted to see... Toon meer

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would. DO NOT BUY FROM HERE. Ordered a Grimms rainbow for my daughter’s 1st birthday - never arrived. Emailed countless times, tried calling (answerphone every time) and t... Toon meer

Beoordeeld met 1 van de 5 sterren

Complete scam! Do not order from this company, they send you cheap Chinese counterfeit, I suspect their not even uk based, try to return to process an refund & have gone silent, will have to get my m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Feestapparatuur verhuurbedrijf

Geschreven door het bedrijf

From elegant plates and cups to banners, toppers, and full table setups, WayDIY shines by combining creativity, convenience, and aesthetic flair—making hosting fun and stress-free


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

75 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,4

Alle reviews

(75)

75 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This site is a scam DO NOT USE

This site is a scam. Do not use them, we lost money by ordering from them - don’t make the same mistake.

1 januari 2026
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry to hear this. We can confirm that this order was fully refunded. As a new business, we experienced delays during the holiday period, and we sincerely apologize for the inconvenience caused.

We always ensure customers are refunded if an order does not meet expectations.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Scam

Scam! Ordered Jellycat which they confirmed would be genuine. Eventually came, no tags or labels . DON’T order from the company

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Scam ! Please do not buy from them .They sold counterfeit toy , really upsetting.

15 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry to hear this. We can confirm that the order was successfully delivered. Delays during the holiday period unfortunately affected some deliveries, and we understand how frustrating that can be.

We do not sell counterfeit items and take product authenticity very seriously. If there were any concerns, we always encourage customers to contact us directly so we can resolve them properly.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

No stars if it were possible

No stars if it were possible!
Unable to contact by phone.
Standard answers be message.
Almost one month to deliver.
Should have read reviews before ordering.
DONT BUY FROM HERE

29 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry for the frustration caused. As a new business, we experienced delivery delays during the holiday period, which also impacted response times. We understand this was disappointing and appreciate your feedback as we continue improving our service.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

I had a disappointing experience at the Richmond Harbour & Spa London

I had a disappointing experience at the Richmond Harbour Hotel & Spa. London. booked through Trip.com. Upon check-in, I was assigned a room in the basement, right under the reception. The noise from staff above was unbearable, and I couldn't rest at all. When I requested a room change, I was told it was the last one available, which forced me to leave and seek accommodations elsewhere. Despite my attempts for a refund, the hotel was unhelpful and unresponsive. I do not recommend booking here due to their inadequate service and poor handling of issues.

19 november 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

This review appears to be intended for a hotel and spa in London, which is not related to our business or services. We believe this review was posted in error.

We kindly ask the reviewer to verify the company name and contact Trustpilot to correct this.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

This company can’t be trusted…

This company can’t be trusted completely…I placed the order on 7/12 and have been waiting for over 3 weeks where I have been pushing and pushing, they just feedback that it is being processed, then few more days they said it has been shipped. Eventually, I still didn’t receive anything and push for updated, then they said they couldn’t find the tracking number nor order status….I still don’t know whether I can claim it back and just want to warn everyone don’t trust this company, ever !!!

7 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry for the frustration caused. As a new business, we experienced processing and delivery disruptions during the holiday period, which affected tracking updates for some orders. We always ensure that customers are fully refunded if an order cannot be confirmed or delivered.

We encourage you to contact us directly so we can resolve this promptly.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

DO NOT USE

DO NOT USE: Absolute scammers. They are your money then do not send items. When contacted they get abusive. DO NOT USE

21 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry to read this. We do not engage in abusive communication and take customer concerns seriously. Any order that is not delivered is fully refunded, and we always aim to resolve issues fairly.

If there is an unresolved matter, we invite the reviewer to contact us directly so we can assist.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Scam website

19 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry to hear this. We take all concerns seriously and ensure full refunds for any undelivered orders. If there is an unresolved issue, please contact us directly so we can assist.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Scam do not order from this company

Should be zero stars. Order placed, money taken immediately. No shipping notification, e mails not answered. Contact mobile phone switched off. Generic responses in on line chat. Appalling customer service, now having to raise a dispute with the bank

16 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry for the experience described. We can confirm that this order was fully refunded. As a new business, we experienced communication and delivery delays during the holiday period, and we apologize for the inconvenience caused.

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Scam

I ordered online, money taken right away. Have tried to contact supplier to ask when item will be despatched, phone is switched off, email has been returned as failed to send and message hasn't been answered. My bank won't allow me to do a charge back until 14 days have passed from contact. I hope no one else gets conned, hence this review.

Edit - have now been refunded. Still no communication and item still on their website.

8 december 2025
Review zonder uitnodiging
Logo Waydiy

Antwoord van Waydiy

We’re sorry for the frustration caused. We can confirm that this order was fully refunded. As a new business, we experienced communication and delivery delays during the holiday period, and we sincerely apologize for the inconvenience.

Thank you for your feedback,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Order cancelled …

Order cancelled after over a week from order being placed ‘at your request’. I didn’t request it. Very poor customer service.

Further to your response for more information, as stated above the cancellation was not requested by myself and there was no prior correspondence setting out any timeframes. I have screenshots of the only two pieces of correspondence received…one confirming the order and the second notifying me of cancellation and there is no mention of any timeframe for the order to be completed. I was just informed it had been cancelled. Happy to send copies of your messages. Thank you.

6 december 2025
Review zonder uitnodiging

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