Parcel arrived within the stated delivery window (presumably) as I had to run an errand 1.5 hours into the slot. A sorry we missed you card was on the doormat when I returned. Parcel left with Nextd... Toon meer
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Lees wat reviewers zeggen
Really recommend this removal firm, fast & efficient & fully respectful of your home. Everything went smoothly & will definitely use them again if I need to move anything
To be honest I had not really heard of this delivery company but I had ordered something and it was handed to Caribou to deliver. I received updates throughout the journey including one when the cour... Toon meer
Missed the first delivery attempt, but as I had asked it to be delivered to my work address I had presumed it would be delivered in office hours .They tried to deliver at 6.20 pm after closing hours.... Toon meer
Bedrijfsgegevens
- Logistieke dienstverlening
- ook in
- Bezorgdienst
- Koerier- en bezorgdienst
- Post- en pakketbezorging
- Postbedrijf
- Rederij
Geschreven door het bedrijf
At Caribou, we provide cheap and reliable parcel delivery and courier services across the globe. Contact us to find out more today.
Contactgegevens
Verenigd Koninkrijk
- 03300106000
- customerservices@wearecaribou.com
- wearecaribou.com
4,1
Goed
7K reviews
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Yes it was delivered on time and left…
Yes it was delivered on time and left in a safe place
25 oktober 2021
Review zonder uitnodiging
Efficient delivery but several days…
Efficient delivery but several days after the package was reported as "out for delivery"
25 oktober 2021
Review zonder uitnodiging
Still waiting for my item 14 days after…
Still waiting for my item 14 days after it was purchased!
A 'bent, Mickey Mouse outfit'
DO NOT USE
25 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Driver very helpful and called me to…
Driver very helpful and called me to locate us rather then just going. Great service. Thank you
25 oktober 2021
Review zonder uitnodiging
Called me as was unsure of house
Called me as was unsure of house, nice guy very polite
25 oktober 2021
Review zonder uitnodiging
The last 3 deliverires from this…
The last 3 deliverires from this company have all had delays in excess of 6 days, unaccetable to a business relying on timely deliveries of items.
25 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
A company in freefall it seems. Avoid at all costs.
I ordered from eBay last Monday 48 hour delivery but my parcel has been stuck at Hyde depot since Wednesday with no updates.
I have raised an email ticket, messages on Twitter and Facebook, tried ringing but phone line cuts off... The customer service is genuinely the worst I have ever seen!
I feel there is something going on behind the scenes and I do sympathise if that is the case but a quick glance on here and social media shows there are hundreds of mistreated and disrespected customers. Please sort it out Caribou!
Tracking number is CARGB0005269514YQ if you actually read this review and want to help. I won't hold my breath...
25 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Wish could leave 0 stars!
Wish could leave 0 stars!! Had my partners parcel for 2 weeks now, been out for delivery several times amd now states it should have been delivered! Partner messaged them, they promised to look into it for him, ignored him then blocked him!!! They have since done same to me! Theifing the parcels i think! AVOID AT ALLLLL COSTS!!!!!
25 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Is this service a scam or something?!
Is this service a scam or something?!
My package is almost two weeks late, still seemingly in some Colchester hub waiting to be shipped ... it's been there since the start of the month. Have tried contacting customer service with no response. Pissed off.
25 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Been holding a parcel now for 5 days…
Been holding a parcel now for 5 days with no attempt of delivery
25 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Bad service
Held my parcel for 8 days and only decided to deliver it when I started to ask questions as to to why this parcel had not been delivered,opened ticket and they cannot be bothered to contact me,my experience says do not use this service
24 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Ordered a bike via eBay and now the…
Ordered a bike via eBay and now the item has not been delivered or moved for 10 days.
Opened a ticket 3 days ago, no response. Poor customer service.
23 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Terrible
Terrible, lied twice about not being home showing blurry pictures of who knows what supposedly documenting the attempt. Package did finally arrive with contents sticking out, perhaps checking out if package is worth stealing. Avoid using or any seller who uses the.
23 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Shocking,stay way from these Cowboys,,
23 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
They held my order for 11 days
They held my order for 11 days, supposed to be delivered in two ! Absolutely useless ! My advice is do not use them.
23 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
It is 10 days since I ordered a small…
It is 10 days since I ordered a small item from Hayes in Mddx to be delivered to SE London. Tracking says Delivered but it has not been received. Caribou also raised a “ticket “ whatever that means but it produced no result. This is very poor service.
23 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Delivery as predicted.
23 oktober 2021
Review zonder uitnodiging
Great service.
23 oktober 2021
Review zonder uitnodiging
MY COMPANY SUFFERED BECAUSE OF CARIBOU
I have a company and did use caribou as my courier. Worst decision ever. DO NOT USE THESE GUYS. They may be cheap as chips but there is a reason why. I would say 50% of my parcels arrived to my customers within reasonable time. Almost half of them can take upto 2 weeks if not longer. Tracking shows item delivered but to many customers saying they had not received anything. Ive had at least 12 parcels delivered to the wrong addresses. This has had a big impact on my business with negative reviews. Trying to claim for loss parcel - forget it you are waisting your time. They must have 1 person in customer services who is probably on a break, on the toilet or even on holiday.
I used this company for 4-5 months and as it is now leading upto Christmas I have no option but to leave caribou and go back to my original courier.
I am not one for leaving reviews but I wouldn't want another company to go through what I have gone through, we have lost so much money and time over the months with lost and delayed parcels. Ive also lost one of my biggest customer because of caribou, hopefully they will return back to us now we are back with our original courier.
AVOID CARIBOU COURIER AT ALL COSTS.
22 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
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