Parcel arrived within the stated delivery window (presumably) as I had to run an errand 1.5 hours into the slot. A sorry we missed you card was on the doormat when I returned. Parcel left with Nextd... Toon meer
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Lees wat reviewers zeggen
Really recommend this removal firm, fast & efficient & fully respectful of your home. Everything went smoothly & will definitely use them again if I need to move anything
To be honest I had not really heard of this delivery company but I had ordered something and it was handed to Caribou to deliver. I received updates throughout the journey including one when the cour... Toon meer
Missed the first delivery attempt, but as I had asked it to be delivered to my work address I had presumed it would be delivered in office hours .They tried to deliver at 6.20 pm after closing hours.... Toon meer
Bedrijfsgegevens
- Logistieke dienstverlening
- ook in
- Bezorgdienst
- Koerier- en bezorgdienst
- Post- en pakketbezorging
- Postbedrijf
- Rederij
Geschreven door het bedrijf
At Caribou, we provide cheap and reliable parcel delivery and courier services across the globe. Contact us to find out more today.
Contactgegevens
Verenigd Koninkrijk
- 03300106000
- customerservices@wearecaribou.com
- wearecaribou.com
4,1
Goed
7K reviews
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Well packed and looks good quality and…
Well packed and looks good quality and reasonable priced. Would definitely buy from you again.
22 oktober 2021
Review zonder uitnodiging
Lovely service
Lovely service, polite and friendly driver. I thank you very much!
22 oktober 2021
Review zonder uitnodiging
11 days and 3 apologies later…
11 days and 3 apologies later the delivery finally scheduled woohoo! Or is it? NO, NOOOO CAN'T BE SERIOUS?!
The driver had the wrong item! Wrong address!
"Your order was unable to be delivered."
Comedy Gold...
22 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Thanks to the driver
Thanks to the driver, he was very professional and helpful!!!
22 oktober 2021
Review zonder uitnodiging
Late delivery and no contact.
I paid for 2-5 day delivery, it has been 8 days and there is still no sign of my delivery. It is impossible to get in contact with anyone and the estimated time of delivery is all a bunch of lies. The worst delivery company ive ever come across!
22 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
delivery fine,item great
22 oktober 2021
Review zonder uitnodiging
Came a day later than advised but OK.
22 oktober 2021
Review zonder uitnodiging
AVOID THIS COMPANY OR ANYONE WHO USES THEM
Arguably the worst couriers I have ever dealt with. They have had my parcel for over a week now and it has still not been sent out for delivery. Not only that, but they took it from their main hub (Grantham) to a location much further away from my house (Newcastle). I live in Wiltshire and it should have been sent to their Swindon depot. Finally, they have not responded to my communications, despite having a 24hr deadline.
They have now ruined a birthday, as this was a gift from my son for his Mother. An absolute joke of a company and best avoided. If I could have given 0 stars, then I would. Nobody should ever use this truly awful company.
22 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Poor Service
We waited in all day for goods that were not delivered. Next day Caribou’s website said delivery was attempted at 23.52 but we were “oot” accompanied by a completely black photo. Since we have security lighting, this could not have been taken at our property.
22 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
My parcel has been at depot for days…
My parcel has been at depot for days still NOT out for delivery
22 oktober 2021
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Awful company for logistics
Awful company for logistics , seem unable to deliver a parcel that they have scheduled 3 times and then the courier is sent off in completely the opposite direction 60 miles to Wales to make delivery's . They are completely disorganised , customer service is non existent you open a complaint ticket which they close 48 hours later with no resolution. Avoid at all costs.
22 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Lovely and cold Did my drinks come out of a cold…
Did my drinks come out of a cold cupboard because the Pepsi was lovely and cold thanks
22 oktober 2021
Review zonder uitnodiging
Quick honest delivery
Quick honest delivery, with great girl who had wonderful dyed hair!
21 oktober 2021
Review zonder uitnodiging
No probs from start to finish
No probs from start to finish. Easy to order. Kept informed of the delivery journey - good tracking app. Delivered on time with a good tracking app
21 oktober 2021
Review zonder uitnodiging
Very slow in arriving and didn't arrive…
Very slow in arriving and didn't arrive on stated date by one week delay
21 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Absolutely diabolical
Absolutely diabolical. They’ve had an item of mine sat at their depot for 9 days. No updates, no contact, no nothing. You just get an automated reply from “Tony” the same identical message every time you email. No contact numbers available anywhere so you can’t get in touch & they just ignore you. The worst customer service I’ve ever received. AVOID LIKE THE PLAGUE 😡
21 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
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