Parcel arrived within the stated delivery window (presumably) as I had to run an errand 1.5 hours into the slot. A sorry we missed you card was on the doormat when I returned. Parcel left with Nextd... Toon meer
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Lees wat reviewers zeggen
Really recommend this removal firm, fast & efficient & fully respectful of your home. Everything went smoothly & will definitely use them again if I need to move anything
To be honest I had not really heard of this delivery company but I had ordered something and it was handed to Caribou to deliver. I received updates throughout the journey including one when the cour... Toon meer
Missed the first delivery attempt, but as I had asked it to be delivered to my work address I had presumed it would be delivered in office hours .They tried to deliver at 6.20 pm after closing hours.... Toon meer
Bedrijfsgegevens
- Logistieke dienstverlening
- ook in
- Bezorgdienst
- Koerier- en bezorgdienst
- Post- en pakketbezorging
- Postbedrijf
- Rederij
Geschreven door het bedrijf
At Caribou, we provide cheap and reliable parcel delivery and courier services across the globe. Contact us to find out more today.
Contactgegevens
Verenigd Koninkrijk
- 03300106000
- customerservices@wearecaribou.com
- wearecaribou.com
4,1
Goed
7K reviews
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Prefect service
18 oktober 2021
Review zonder uitnodiging
Parcel arrived in good condition
Parcel arrived in good condition. Very pleasant delivery person.
18 oktober 2021
Review zonder uitnodiging
Shocking! -1 star
Doesn’t deserve even 1star!
My parcel has been ‘out for delivery’ for 4 days now and it’s not turned up!
No communication whatsoever from Caribou even though I have raised a ticket twice now. So I can only presume it’s sitting in the back of a van being ignored.. and it’s not even a small parcel!
No update on the tracking whatsoever
Terrible service, and even worse customer service.. they will ignore you.
My eBay retailer is refunding me.
18 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Deserves 0 stars
Deserves 0 stars.
Been in Grantham depot for a week 11th Oct.
I’m in Lincoln 23 miles away takes 40 minutes.
Tried to ring this morning, was told lines are busy and the line was terminated by them.
I thought Yodel was bad!!!
18 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Excellent pleasant and friendly driver.
18 oktober 2021
Review zonder uitnodiging
shocking customer service
been holding my item in the depot for 3 weeks now! Had an email today with a time slot of delivery and it never came. tracked the live tracker and it was driving away from my address and kept saying 20,25 mins away etc & now it’s saying it’s going to be later than what it originally was! It’s obvious this isn’t getting delivered today and it’s another day off work i’ve had to take! I made this order 2 months ago!!! Their phone lines are now ‘too busy’ and have been for the last week so I can’t even get intouch with them after they’ve told me twice it’ll be ‘here tomorrow’ or ‘we will ring back today with an update’ shocking
18 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Rubbish
If I could’ve given no stars I would. They’ve had my parcel for a week, but it’s still not been delivered. Rubbish.
18 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Nice bloke pleasant smiling
Nice bloke pleasant smiling . Was wuick experience but well mannered
18 oktober 2021
Review zonder uitnodiging
Easy to follow link to website where…
Easy to follow link to website where updates on delivery we available. Excellent.
18 oktober 2021
Review zonder uitnodiging
very satisfied
18 oktober 2021
Review zonder uitnodiging
Delivered a couple of days late but i…
Delivered a couple of days late but i think it was due to sender other than that no problems.
17 oktober 2021
Review zonder uitnodiging
No parcel
Waited for a parcel for about 10 days keep saying attempted delivery but photo not in my area. No communication. No parcel. 1 star as zero not an option.
16 oktober 2021
Review zonder uitnodiging
Antwoord van Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Good service and tracking
16 oktober 2021
Review zonder uitnodiging
Delivered on time
Delivered on time, updated regularly, polite driver.
16 oktober 2021
Review zonder uitnodiging
Delivered on time
16 oktober 2021
Review zonder uitnodiging
Excellent tracking information…
Excellent tracking information delivered on time and pleasant driver couldn’t be happier
16 oktober 2021
Review zonder uitnodiging
Great comms
Great comms, package arriving when they said it would. Tracking works well.
16 oktober 2021
Review zonder uitnodiging
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