Webinterpret Reviews 1.221

Good company. Brings a lot of EU sales. Listings are translated instantly without erros.

My experience with WebInterpret has been very positive.
The platform provides a reliable solution for international selling, helping to manage listings, translations, and cross-border sales efficiently. The support team is responsive and professional, always willing to explain processes clearly and help resolve issues when they arise.
Thanks to WebInterpret, managing international orders is more structured and much easier. Overall, a solid service that supports sellers who want to expand to global markets.

We have been in the jewellery trade for over 35 years. We sell in-store and through our eBay sites. We sell in the UK, Europe and outside of Europe; all of this would not be possible without Webinterpret. They have been a part of our business for a number of years; long may it continue.

Impossible to get rid of this strange company… joining easy in short time .unsubscribe only by support ticket and endless nonsense communication from customer service .
17-1 update:
They do all tricks to get this review from trustpilot.

We warn again ! Joining easy with a few clicks …. Stop them and close account terrible. You have to beg them and give reasons to stop 😴😴😴

Great and professional people, they help to grow up my familiar business

Sehr guter Kundenservice, bisher habe ich über die Jahre nur gute Erfahrung machen dürfen.

Worst experience ever ! I never opted for their service in the first place and asked them to stop but no action taken. They completely ruined my listings even after revoking their third party forced interference. Never ever experienced something like this in my life. Horror !

Marina Rabier Cánovas una trabajadora genial. Empática, sabe lo que quiere el cliente , siempre con actitud positiva, profesional y muy eficiente. Gracias por todo, Mariana!!

An efficient service overall, although there is room for improvement, but it provides an undeniable service for international sales on sales platforms.

société lunaire !!
il vous facture tous les mois des montants supérieurs au montant qu'il devrait prélevé
différence de plusieurs centaine d'euros chaque mois
tous les mois je me bas pour qu'il me modifie ma facture
les ventes fonctionnent bien mais le service facturation est complètement dépassé ou de mauvaise fois!!
je pense arrêter car il me font perdre un temps précieux... et je dois pointer tous les mois leur facture pour pas me faire arnaquer !!

Mit der Firma webinterpret bestand bis Ende 2023 eine Geschäftsbeziehung.

Nach Aufgabe der ebay-acoounts wurde webinterpret schriftlich zur Anpassung der monatlichen Kosten auf 0,00 Euro fix aufgefordert.

Der Service wurde seitdem nicht mehr in Anspruch genommen.

JEdoch bucht webinterpret seitdem immer wieder 19,99 Euro monatlich ab, obwohl schriftlich nachweislich per Email erneut gekündigt wurde und die Erlaubnis zur Abbuchung per Lastschrift entzogen wurde.

Diese Firma reagiert einfach nicht! Ich habe nun eine letzte Frist gesetzt und werde demnächst unter polizeilicher Hilfe gegen diese dubiosen Geschäfte vorgehen!

ICH KANN NUR JEDEN VOR DER EINGEHUNG EINER GESCHÄFTSBEZIEHUNG MIT WEBINTERPRET WARNEN !!

It's getting worst day by day. No one to communicate with if there is an issue. When we finally get in touch they dont understand what we say. Ebay should have more control with their partners and make sure that they provide a good service to their customers. Time to time they come up with new features but all of they are designed to take more money from you. Its time to change webinterpret's attitude.

Dopo aver attivato il servizio Webinterpret, mi sono ritrovato con modifiche unilaterali non autorizzate ai prezzi (IVA aggiunta erroneamente e senza alcun consenso) e ai costi di spedizione. Ma il danno peggiore è arrivato con la modifica abusiva delle condizioni di recesso su eBay, che ha causato una controversia persa e un difetto immotivato sul mio account professionale, nonostante la mia policy fosse correttamente impostata a 14 giorni.
Ho perso oltre quattro ore tra assistenza Italia/UK, e mi è stato confermato da entrambi che l’errore era tecnico e dipendente da Webinterpret. Tutto documentato per iscritto.
Dopo aver perso ulteriore tempo con la loro “assistenza”, nonostante abbiano ammesso ogni responsabilità, hanno solo tentato di sminuire l’accaduto, rifiutando qualsiasi forma di compensazione adeguata e proporzionata.
Violati l’art. 1321 e 1372 del Codice Civile, l’art. 52 del Codice del Consumo e il regolamento eBay per venditori professionali.
Ho raccolto tutte le prove e sto inoltrando la documentazione al mio legale.

Des escrocs. Fausses factures, débitent les gens sans autorisation. Je vois que je ne suis pas le premier à me faire arnaquer. Signalez cette entreprise de voleurs à la répression des fraudes !!!! À ÉVITER

awfull. After being many years customer of them, i discover they were making me hidden charges. They said was free just only pay when you sell. FALSE. They charge me 5 times a hidden fee, the last one I denunce to the POLICE and the bank consider a FRAUD and refund me the last charge (BUT webinterpret keep the remain 4 extra paids). They try to convince me they are legal, but the police say no.
Last contact with them yesterday, they continue saying they do not refund nothing, as the police already quit them one part......sigh

I'd definitely recommend Web Interpret. Set up is quick and easy and it integrates seamlessly with eBay. I've only been using it a few days and sales have already increased. I'd like to say a special thank you to Kamil Siewiera for his help and support.

Państwa wystawianie przedmiotow na stronach Ebay nie działa prawidłowo. Tłumaczenia są fatalne , w większości przypadków błędne , nie majace nic wspolnego z wystawionym przedmiotem . Specyfikacja jest do uzupełnienia we wszystkich pozycjach. W dniu wlaczenia uslugi bylo ponad 5000 pozycji do dodania recznie w czterech jezykach !!!
, stawka podatku VAT nie jest dodana do żadnej z pozycji a co gorsze niektore pozycje maja stawke VAT0% / powinna byc stawka obowiazujaca w kraju SPRZEDAWCY ! Tlumaczenie naglowka przedmiotu jest po prostu tragiczna . Czas poświęcony na niekończące się poprawki nie przedkłada się na sprzedaż . Wystawione przez Państwa przedmioty nagle się kończą i lądują w beendete Angebote , inne się same wstawiają , znów z tragicznymi błędami , punkty do uzupelnienia w specyfikacji przedmiotu mozna dodawac 24h bez przerwy. Sprzedane przedmioty sa nadal aktywne na innych stronach Ebay. To czysty obled !!! Prosze wybaczyc, ale nie będę brała w tym udziału. Moja sprzedaz wygląda tak samo jak wcześniej. Duże rozczarowania.