Been with Webinterpret many years and have found them helpful and informative at all stages. No doubt my overseas sales have increased from the service/product they have provided
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really great experience so far with Webinterpret. Not really had any issues. Our account manager Jason Abney has been really helpful.
Bedrijf heeft geantwoord
Overall very good, the odd glitch does occur and generally the customer service is good as well. I don't like the new AI customer service. But generally I would recommend them to a colleague.
Bedrijf heeft geantwoord
Pessimo servizio clienti. Rispondono quando vogliono e senza alcuna urgenza. Per chiudere un semplice account ci sono voluti ben 40 giorni e, nonostante non abbia utilizzato alcun servizio nel fratte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Webinterpret
Geschreven door het bedrijf
Looking to go global on eBay? We'll do it for you.
Webinterpret's mission is to unleash the power of AI to unlock global ecommerce. Through our AI technology specialized for online marketplaces, Webinterpret accelerates GMV and makes global ecommerce effortless, accessible and affordable for online sellers. Today, our services support over 40k independent sellers worldwide, with over 280m localized listings and over $2 billion USD generated in incremental cross-border trade GMV.
Join Webinterpret to grow your global sales through listing, promoting and optimising your products across marketplaces with confidence and ease. From SMBs to larger brands, we have a solution for you.
Webinterpret's mission is to unleash the power of AI to unlock global ecommerce. Through our AI technology specialized for online marketplaces, Webinterpret accelerates GMV and makes global ecommerce effortless, accessible and affordable for online sellers. Today, our services support over 40k independent sellers worldwide, with over 280m localized listings and over $2 billion USD generated in incremental cross-border trade GMV.
Join Webinterpret to grow your global sales through listing, promoting and optimising your products across marketplaces with confidence and ease. From SMBs to larger brands, we have a solution for you.
Contactgegevens
Verenigde Staten
- https://webinterpret.com/contact-us
- webinterpret.com
4,4
Uitstekend
1K reviews
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Antwoord van Webinterpret
Hi RJ,
Thank you for your feedback, we're glad that you got the support you needed for registering with LUCID!
Wishing you successful sales (to Germany)!
Alex @ Webinterpret
Great service
30 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi there,
Thank you for your review! =)
Alex @ Webinterpret
A smooth process and they make…
A smooth process and they make international sales easy.
22 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Mike,
We're so pleased to hear it's been a straightforward journey for you! Here's to more international sales!!
Cheers,
Alex @ Webinterpret
Sehr zufrieden
22 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Vielen Dank für Ihr Feedback, Alexander!
Beste Grüße,
Alex @ Webinterpret
Einfacher Verkauf
ich habe deutlich mehr Verkäufe in Italien und Spanien als ohne Webinterpret
22 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Vielen Dank für Ihr Feedback, Ebbo! Es freut uns sehr zu hören, dass Sie dank Webinterpret mehr über diese Märkte verkaufen!
Alex @ Webinterpret
Prompt and courteous.
The response time is fast, and they quickly address any problems or questions, which is a big help. They're also very kind and courteous.
1 april 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi masataka,
Our team is very appreciative of your feedback! Quick, kind and courteous support is exactly what we strive to deliver, and it's great to hear that that has been your experience.
Wishing you the best, and happy international selling!
Alex @ Webinterpret
marche bien pour notre boutique ebay
marche bien pour notre boutique ebay
qui traduit et nous permet de vendre plus
19 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Bonjour DAI,
Merci de nous avoir laissé un commentaire ! Nous sommes heureux d'apprendre que vous appréciez notre service et qu'il fonctionne bien pour vous. Notre objectif sera toujours de vous aider à vendre plus !
Merci beaucoup,
Alex @ Webinterpret
Sono molto soddisfatto di Webinterpret
Sono molto soddisfatto di Webinterpret. L'assistenza tecnica è molto efficiente. Rispondono subito e con grande proffesionalità. Soltanto dovrebbero essere un po' più precisi con le traduzioni.
19 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Ciao BIBI,
Grazie, apprezziamo il suo feedback sincero! Farò sapere al nostro team della sua esperienza con l'assistenza e il prodotto. Grazie per aver trovato il tempo di lasciarci una recensione.
Grazie per averci lasciato una recensione,
Alex @ Webinterpret
It is working20
17 juli 2024
Antwoord van Webinterpret
Hi there,
Thank you so much for your review!
Alex @ Webinterpret
Antwoord van Webinterpret
Hi simply-coins,
We're so thrilled to hear this from one of our favourite stores!! Our entire team values your support and your business (over the years) =)
Best,
Alex @ Webinterpret
Translation of international auctions
I adoperate Webinterpret for helping my firm in eBay international selling, translating the Italian auctions in various countries, such as Germany, French, Spain, UK, and USA. It's very helpful and also the assistance from Evelina and Jagoda it's absolutely nice. Thank you!
16 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Mario,
We're so pleased to hear about your international selling experience using Webinterpret! (Along with the assistance you received from our Customer Care team members).
Here's to continued growth on international markets! =)
All the best,
Alex @ Webinterpret
Aver ricevuto attenzione personalizzata…
Aver ricevuto attenzione personalizzata finalizzata ad una crescita comune.
Professionalita e competenza da parte di Guendalina.
11 juli 2024
Antwoord van Webinterpret
Ciao Sergio,
Ti ringraziamo per la tua recensione su Webinterpret e sulla competenza di Guendalina! Siamo entusiasti di continuare a veder crescere il vostro business. Ho condiviso questo feedback con il team.
Grazie,
Alex @ Webinterpret
Bien mais quand un client étranger…
Bien mais quand un client étranger achète dans plusieurs boutiques en même temps, il peut acheter deux fois la même chose alors que je ne les possède en une seule fois, c'est assez énervant, il faudrait faire un blocage, lorsque l'on ajoute dans le panier un modèle en un seul exemplaire qui se trouve dans plusieurs boutiques, merci
11 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Bonjour Gilles,
Merci pour votre commentaire !
Concernant votre problème d'achat en double, malheureusement, en tant que partenaire d'eBay, nous n'avons pas accès aux paniers des clients; et ne pouvons pas faire de réservation de stock sur cette base.
Nous nous efforçons de synchroniser les stocks sur les marchés internationaux dans les délais les plus brefs possibles pour limiter ce risque, et cherchons constamment à améliorer ceux-ci pour limiter ce risque autant que possible.
N'hésitez pas à contacter notre service clientèle pour trouver ensemble des solutions répondant au mieux à votre problème !
Meilleures salutations,
Alex @ Webinterpret
Nitin was absolutely professional and…
Nitin was absolutely professional and understood the issue I was facing. 5 stars to Nitin, but overall to the Webinterpret I can't give more than 4 since, I still think that their commission and monthly charges are expensive and they should come up with some better plans so that customers like us will stick with them forever. Thanks
10 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Rattan,
Thank you so much for leaving this feedback! I've passed it along internally to the team, and I know that Nitin will be pleased to hear it. We really appreciate it.
Alex @ Webinterpret
Prompt, professional and easy service
I am very pleased with Konrad's Migryt level of service and with Webinterpet in general.
Highly recommend them!
3 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Serge,
Thank you for leaving this review about Konrad's level of service! We agree, he's exceptional! Please don't hesitate to reach out to us again should you need any support with Webinterpret =)
Wishing you the best!
Alex @ Webinterpret
Overall great experience and dedicated…
Overall great experience and dedicated members
19 juni 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Parviz,
The pleasure is all ours! Happy international selling =)
Alex @ Webinterpret
Very responsible for understand…
Very responsible for understand query,answer straight forward . guide to how to process, never hide n seek, very trustworthy, take followup till u understand u r work, progress always bless our business
thank a lot nice communication..
1 juli 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Rajendra,
Thank you for your feedback! We're so pleased to hear that you are enjoying Webinterpret!
Happy international selling.
Alex @ Webinterpret
My International Sales are Waaaay Down
There are four reasons that my international sales could be higher.
As background - I am a Top Rated seller with 5000+ listings on ebay US, but recently I sell just one or two items a month internationally - half through Webinterpret-generated listings.
I sell internationally directly from the ebay USA site (99.9% of the 5000 listings), and also through Webinterpret-generated listings.
1. Shipping costs. These are generically inhibitive, of course, and the main reason folk don't buy internationally. However, Webinterpret's custom shipping is rarely the least expensive, so they are not helping solve the issue. Ebay international shipping is usually cheaper.
2. The recent EU EPR environmental controls over imports. Both ebay and Webinterpret are making sure that we know about the new rules and how to meet them, but are doing zero to help us. With the added monthly cost of hiring local environmental "clean-up" companies in each country, I have already dropped out of France and Germany as not worth my while, and the rest of the EU will surely follow. Maybe as an unintended consequence (or maybe not!), the EU are effectively shutting out the small cross-country seller.
3. Given my reduced international sales, the new $19.95 minimum Webinterpret monthly charge is another reason that I may soon drop Webinterpret. The net yearly profit is not worth the fuss, especially that caused by...
4. Ebay tell me that I have 8 listings that violate policy. In separate contacts, their customer support gave me two different stories, but most if not all or the eight are recently removed listings on the UK site because of "knife" or "knives" in the title. Surely Webinterptret should have caught these?
27 juni 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Bruce,
Thank you for your honest feedback on Webinterpret's services! We really appreciate it. I have shared your comments internally with our team, and it looks like they have identified some measures that can be taken in your case to optimize your account and improve your success rate.
A member of our US customer care team will be reaching out to you shortly with the teams' findings.
Thank you again for reaching out!
Best,
Alex @ Webinterpret
I am constantly being chased by UPS for…
I am constantly being chased by UPS for an outstanding invoice that is the responsibility of Webinterpret - just keep getting fobbed off with no action
26 juni 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi there,
We're so sorry that you have been receiving outstanding invoice alerts from UPS. Rest assured, our team is aware of this ongoing issue and is working to resolve it with the UPS team. Thank you for bringing it to our attention!
We can also confirm that you can disregard these notices from UPS. Pick-up charges from UPS are redirected to Webinterpret's UPS account, and we will be covering these costs.
Thank you for your patience as we work to resolve this matter!
Best,
Alex @ Webinterpret
Great Professional communication and…
Great Professional communication and service AAAAA+++++
6 juni 2024
Review zonder uitnodiging
Antwoord van Webinterpret
Hi Michael,
We're so glad to hear this! Thank you for your support and for trusting Webinterpret to fuel your global sales!
Alex @ Webinterpret
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