WebstaurantStore Reviews 3.392

TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I order Amoroso Club Rolls from the Webstaurant Store since I can no longer get them locally in western PA. I am not a commercial business but I can still order these rolls as an individual and they a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Searched local retail sources. “Unusual size” NOT stocked and required shipping. Did deep dive on the web and found webstaurantstore. “Boom”— there was the item I wanted! Filled the necessary, st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We ordered replacement legs for an old tabletop that we loved. When they arrived, 3 of the 4 legs were badly broken. I called and spoke with Zach and he was very receptive and sympathetic - he asked... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Received a 20 quart Choice mixing bowl for Christmas and like it so much I got the bigger set - all 9 pieces and picked up another few items while on the site. The deal breaker for me on purchasing... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Restaurantbenodigdheden winkel
  2. Bakkerijbenodigdheden winkel
  3. Horecameubilair winkel
  4. Commerciële koeling
  5. Voedselproductenleverancier
  6. Hotelartikelen winkel

Info over WebstaurantStore

Geschreven door het bedrijf

Shop over 340,000 products from the largest online restaurant supplier and foodservice retailer!

Fulfilling millions of orders since 2004, WebstaurantStore provides the restaurant industry with commercial products to suit every need and budget.

Since its inception, WebstaurantStore has sought to serve restaurants and commercial businesses by researching upcoming trends and listening to customer feedback and reviews by chefs, restaurateurs, and business owners.

Offering restaurant equipment, refrigeration, disposables, janitorial products, bulk foods, and more, WebstaurantStore is your one-stop shop for wholesale supplies!

Based in Lancaster, PA. WebstaurantStore is the largest online restaurant supply store servicing professionals and individual customers worldwide. Their continuous growth and expansion is made possible by warehouse locations in Georgia, Kentucky, Maryland, Oklahoma, Pennsylvania, and Nevada.

WebstaurantStore’s Customer Solutions Specialists are trained on products to answer questions and give businesses the confidence needed to make an informed purchase. Whether you choose to contact via chat or by e-mail, you will be communicating with a real person whose top priority is to assist you!

Shop WebstaurantStore

Geschreven door het bedrijf

The Leading Distributor of Restaurant Supplies & Equipment
Order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. Our fast shipping, low prices, and outstanding customer service make WebstaurantStore the best choice to meet all of your professional and food service supply needs.

Sign Up for a WebstaurantStore Plus Membership!

Get FREE Shipping on 200K+ Qualifying Products with Your Plus Membership!

Get FREE Shipping on 200K+ Qualifying Products with Your Plus Membership!
As a Plus member, you can enjoy additional discounts on our already low prices for just $99 a month! Spend $29 or more on eligible Plus items and your order will arrive fast with priority processing. Start saving today!

Contactgegevens

3,9

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Always a positive and easy experience…

Always a positive and easy experience ordering online. They make it so simple! They are my "go to" for hard to find items.

15 april 2026
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Antwoord van WebstaurantStore

Hi Jeff, thank you for taking the time to leave a review and sharing your positive experience ordering from us at WebstaurantStore!

Beoordeeld met 3 van de 5 sterren

unwanted ads at checkout.

Every time I try to move forward with a purchase I get an ad for some unasked-for item. It is very annoying and often confusing makes buying anything more difficult.

14 april 2026
Beoordeeld met 5 van de 5 sterren

Easy ordering and checkout

Easy ordering and checkout. Full display of user manual, etc. before purchase. Had American Standard water heater before, glad to see still available.

14 april 2026
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Antwoord van WebstaurantStore

Thank you for your review, Teresa! It's great to hear that you found the ordering experience easy and that our items meet your expectations.

Beoordeeld met 5 van de 5 sterren

I had to call about a special order…

I had to call about a special order item. Customer Service person was very helpful, reached out to the manufacturer to get the info I needed. A+ for service.

13 april 2026
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Antwoord van WebstaurantStore

It's great to hear about your positive experience with our Customer Solutions team! We look forward to working with you again soon.

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering, always has the product I need (can't find it locally). A great price.

13 april 2026
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Antwoord van WebstaurantStore

Thank you for your review, Melvin! It's great to hear that you found the ordering experience easy and that our items meet your expectations.

Beoordeeld met 5 van de 5 sterren

Amoroso rolls delivered to your door

I order Amoroso Club Rolls from the Webstaurant Store since I can no longer get them locally in western PA. I am not a commercial business but I can still order these rolls as an individual and they arrive a few days later. You have to order 10 bags and shipping is $16.50 but I love these rolls and they keep well in the freezer.

13 april 2026
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Antwoord van WebstaurantStore

Thank you for your 5-star review, Katherine, we're glad you're enjoying our Amoroso's Club Rolls!

Beoordeeld met 4 van de 5 sterren

I like the company and the shipping and…

I like the company and the shipping and prices. But the $99 a month membership is a bit much for a small company like mine.

13 april 2026
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Antwoord van WebstaurantStore

Thank you for taking the time to leave a review, Melanie! If WebPlus isn't a good fit for you at this time, typically, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business, as shipping rates are lower to commercial addresses.

Beoordeeld met 5 van de 5 sterren

Simple— straight forward

Searched local retail sources. “Unusual size” NOT stocked and required shipping. Did deep dive on the web and found webstaurantstore. “Boom”— there was the item I wanted! Filled the necessary, standard address and payment method— 3 minutes later, it’s headed my way! Simple— straight to the point.
WELL DONE!

12 april 2026
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Antwoord van WebstaurantStore

We are so happy to hear that you were able to found what you needed shopping with us at WebstaurantStore!

Beoordeeld met 3 van de 5 sterren

The shipping price was never shown tell…

The shipping price was never shown tell the transaction was done. Pretty shady way to disguise a good price on their product tell they have your card info. Would warn others if the price is too good .Beware

11 april 2026
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Antwoord van WebstaurantStore

Hello, we apologize for this confusion. To calculate shipping charges for an order, add your items to the shopping cart. Just below the subtotal, you will see the Shipping and Handling Calculator. Enter your city, country, and postal code and click “Calculate Shipping and Handling”. This process will provide shipping costs for the items in your cart.

Beoordeeld met 5 van de 5 sterren

Easy to order

11 april 2026
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Antwoord van WebstaurantStore

Thank you for being a WebstaurantStore customer!

Beoordeeld met 4 van de 5 sterren

Excellent service, but....

Excellent service, and my squirrels LOVE the peanuts (I have a lot of "mamas" to feed this year!). My only complaint is that some of the recent shipments have a LARGE percentage of empty hulls. What's up with that?

10 april 2026
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Antwoord van WebstaurantStore

Thank your for your review, Georeanne! It's great to hear about your experience with our Customer Solutions team and your squirrels experience with our peanuts. I'll be sure to pass along your feedback regarding the empty hulls to the proper department so we can look further into this.

Beoordeeld met 1 van de 5 sterren

I ordered one box of beef tallow and…

I ordered one box of beef tallow and the delivery being a PLUS member is 42 dollars (cheapest ) just for adding one more box of tallow the delivery jumped up to 84 dollars and when I called no one could say why or help me lower that ;it’s a RIPOFF! This will most likely be the last time we do business!

9 april 2025
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Antwoord van WebstaurantStore

Hi Tomas, we are sorry to hear that you were unable to receive assistance with this. Most of the items on our website ship with free or discounted shipping with an active WebPlus membership. Items requiring specialty packaging or an expedited shipping time, like perishable frozen or refrigerated items (the beef tallow) are excluded from free shipping.

It is also more cost-effective to ship to a business, as shipping rates are lower to commercial addresses.

Beoordeeld met 5 van de 5 sterren

I had shipping issues which were…

I had shipping issues which were quickly resolved with a simple phone call .

9 april 2026
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Antwoord van WebstaurantStore

Hi Ken, thank you for taking the time to leave a review and sharing your experience ordering from us at WebstaurantStore!

Beoordeeld met 2 van de 5 sterren

When you open the box the boxes is completely dirty and half of it is damage

When you open the box, there will be a box inside that box that is completely dirty smashed half a time the glasses is broken half of the pieces are not picked right or there wrong parts that don’t go with it or just not there altogether

4 november 2025
Review zonder uitnodiging
Logo WebstaurantStore

Antwoord van WebstaurantStore

Hi David, we are sorry to hear that your package and glasses arrived in this condition. Please reach out to our Customer Solutions team at help@webstaurantstore.com or live chat with us at https://link.webstaurant.store/livechat.

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