We Buy Books Reviews 19.821

Great collection,quick delivery and payment. Getting more ready. Great service.

Easy to go through the process once the actual books were on the system.

Effortless process, fast payment as soon as books are received, fair prices.

Everything happened in a timely fashion, from the time the trade was completed to the books being collected from the InPost locker, being checked and finally payment reaching my account.

Nice that books were picked up. Payment came in good time

I was paid almost £4 less than expected with no justification. Everything submitted was in good condition.
I won’t be using them again.

Very easy to use the we buy books site, pick up from home was convenient. When I had a query customer services got back very quickly.will definitely use them again.

Easy to use. Smooth transactions

Great service.
Very easy, books collected and payment swift.

Really easy to use service from start to finish.

Quick and easy upload process. Able to contact by phone. Fast settlement period

Clear instructions on what to do and quick response to questions. Payment for the books was also quick.

To complete a selling deal one has to get to a total of at least £5. This is incredibly difficult to achieve as you turn down so many books.

Good to have a helpful lady to speak to about my book collection

I bought a book which was listed as being 'as new' condition.
The book I received was heavily used, aged, marked and sun damaged.
Upon querying this with them, they offered a partial refund only, despite photo evidence of the book, and even went to far as claiming the book didn't need to look new. For the record, it does according to Abe Books, which is the channel through which they listed the book. I quoted this to We Buy Books which they ignored.
Despite responding to We Buy Books at every turn, they simply stopped replying to me, and there has been no sign of any refund, partial or otherwise (nearly a month later).
Absolutely appalling company, would not recommend to anyone.

Easy to use, great service

My parcel take a bit of time to be checked but it was all good. The lady I spoke to on the phone was very helpful. The payment arrived in my bank very quickly. Would definitely use again.