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wed2b - Bromley Reviews 

62
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TrustScore 4.5 uit 5

4,6

38 London Road, BR1 3QR Bromley, Kent, GB

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Beoordeeld met 5 van de 5 sterren

Such a lovely experience from start to finish! 🤍 Eloise was absolutely fantastic — so warm, friendly and genuinely lovely. She made me feel completely at ease, listened to exactly what I wanted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Yasmin at WED2B Bromley was absolutely amazing!!! ❤️ She was so patient, kind, professional and supportive throughout the whole experience. She made my sister feel so comfortable, confident and be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Eloise was absolutely lovely and made me feel like I was the only one in the room from the moment I walked in! I have her my thoughts and wishes and she pulled everything out of the bag and we were ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Yasmin and Emily was so amazing they really made me feel at ease my whole appointment, I never once felt pressured to get a dress and even went to a second bride dress appointment and ended up coming... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bruidswinkel
  2. ook in
  3. Boetiek
  4. Trouwwinkel

Geschreven door het bedrijf

At wed2b Bromley, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious London (Bromley) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our London (Bromley) Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Geschreven door het bedrijf

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contactgegevens

  • 38 London Road, BR1 3QR, Bromley, Kent, Verenigd Koninkrijk

  • 020 3870 0723
Promotion box for wed2b - Bromley

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4,6

Uitstekend

TrustScore 4.5 uit 5

62 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(62)

3.548 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you Faye

Finding my wedding dress here was one of the most special moments of my entire wedding journey. From the moment I walked in, I felt so welcomed and cared for. The team created such a warm and supportive atmosphere that immediately put me at ease.
What meant the most to me was how genuinely invested they were in helping me find my dress. Faye, who helped me throughout the appointment, was absolutely amazing. She listened carefully to my ideas, understood my vision, and guided me so thoughtfully through the process. Her patience, kindness, and encouragement made the whole experience feel so personal and special. At no point did I feel rushed or pressured — instead, I felt celebrated, supported, and truly understood.
When I finally stepped out in the dress, it was such an emotional moment. I remember looking in the mirror and feeling completely overwhelmed in the best way. It felt like everything suddenly became real. Faye shared that moment with me and made it even more magical.
I will never forget how special she made me feel that day. Choosing a wedding dress is such a meaningful experience, and I’m so grateful it happened here. I left not only with my dream dress, but with a memory I will cherish forever.

21 februari 2026
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Antwoord van wed2b - Bromley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Great wedding shop

I didn’t have to make an appointment, I was looking for bridesmaid dresses and was not disappointed. Very friendly welcome. Large collection of wedding dresses and bridesmaids dresses in an array of colours and sizes. Very clean shop. Plenty of staff and no pressure to buy. Was given clear information and recommended an
alterations shop. I would highly recommend 👍

21 februari 2026
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Antwoord van wed2b - Bromley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Such a modern easy way to bridal dress…

Such a modern easy way to bridal dress shop! Makes it stress free and enjoyable! Eloise at Bromley is amazing!

23 februari 2026
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Antwoord van wed2b - Bromley

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Beoordeeld met 1 van de 5 sterren

I had an absolutely terrible experience…

I had an absolutely terrible experience at the bromley branch. 4 weeks before my wedding they lost two of my bridesmaids dresses.
They were awful with communication but their customers service were good. Very upsetting and disappointing.

1 februari 2026
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Antwoord van wed2b - Bromley

Thank you for sharing your feedback. We understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We hope we have managed to resolve everything for you and we wish you all the best for your special day. Kind regards, wed2b

Beoordeeld met 5 van de 5 sterren

My consultant Fay was absolutely…

My consultant Fay was absolutely amazing she took her time and made me feel so special as a older bride and not having my mother with me to share the experience she explained in great detail all the dresses I tried on and gave brilliant advice I shall be recommending your boutique to other brides to be x

7 februari 2026
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Antwoord van wed2b - Bromley

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

The service was great!

The service was great, the staff were so friendly and helpful to help me find a dress that suited me.

16 januari 2026
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Antwoord van wed2b - Bromley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bromley team will be so excited to read this 😊 Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. Lovely ladies who definitely made me feel confident. Thank you ☺️

25 januari 2026
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Antwoord van wed2b - Bromley

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

No need to shop anywhere else!

From the minute I walked in the door I felt so welcomed and all my anxiety was gone. The girls in there are so lovely and helpful. They're like a mini team of cheerleaders! Big shout out to Aaleayah who found me my dream dress, AND IN BLACK!! She made me feel comfortable throughout the whole process and answered any questions I had. I can't wait to walk down the aisle in this dress and send you all a picture - thank you!❤️

24 januari 2026
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Antwoord van wed2b - Bromley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Absolutely recommend this place

Absolutely recommend this place! I was so nervous about the whole experience, but once I got there everyone was so kind & calming I ended up having an amazing time! I can’t thank Faye enough, she made me feel like a princess & found me the perfect dress ❤️

17 januari 2026
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Antwoord van wed2b - Bromley

Thank you so much for your wonderful recommendation. Faye and our Bromley team will be so happy to hear your kind words! Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

The staff are friendly and very…

The staff are friendly and very helpful. They give advice. Good energy. I purchased my wedding dress there and was happy with the service I received, I returned to purchase 3 bridesmaids dresses.
Today I returned to collect my bridesmaids dresses. I am very happy with the service I received.

11 januari 2026
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Antwoord van wed2b - Bromley

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Fabulous staff and service

I had amazing afternoon trying on wedding dresses - staff were amazing helpful supportive with no pressure to buy but I was lucky enough to find and purchase my dream dress thank you so much I can’t wait to share photos of my big day

15 januari 2026
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Antwoord van wed2b - Bromley

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bromley team will be so excited to read this 😊 Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Friendly and thoughtful

The lady who helped me choose my dress had only been working at wed2b for a short time, and I was her first consultation and the first person to buy a dress from her. From start to finish she was professional but incredibly friendly and thoughtful. She listened carefully and asked for help when she needed it. She genuinely made my experience so fun and entertained some interesting dresses just to make sure I was definitely choosing the correct one.

13 december 2025
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Antwoord van wed2b - Bromley

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

The advisors at Wed2Be were so so lovely. I felt genuinely really cared about and listened to. Amongst all the designs and styles, Laci helped me find exactly what I wanted and what made me feel my best, she didn’t rush me and gave me so many options to try. I was not pressured to buy anything and was given time to go away and decide later too!

12 december 2025
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Antwoord van wed2b - Bromley

Thank you for your kind review, and for coming to see us! We are so pleased to hear that you had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Beoordeeld met 4 van de 5 sterren

Wonderful staff

Wonderful staff, very warm welcome.
Thank you Aaleha ❤️you made me feel great. Very helpful and patient.
It was my first experience of trying any wedding dress on. I did purchase a my dress.
Only downfall, there were three of us and we were not offered any refreshments. Nothing at all.

11 december 2025
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Antwoord van wed2b - Bromley

Thank you for your kind review, and for coming to see us! We appreciate your feedback and we wish you all the best for your special day 💖 Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Selina was very informative

Selina was very informative, helpful and patient. She listened to what I would like my wedding dress to be and eventually we found the one. It suits my taste and I look forward to wearing it. Thank you.

27 november 2025
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Antwoord van wed2b - Bromley

Thank you so much for your wonderful recommendation. Selina and our Bromley team will be so happy to hear your kind words! Best wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Eloise at the Bromley store is amazing!

Eloise at the Bromley store is amazing!
I was dreading trying on dresses and she immediately put me at ease.
I went in with no idea with what I wanted but she picked out 4 dresses, all were beautiful and I ended up going with the first dress I tried on. She picked the perfect one first time and I went from dreading the experience to having an amazing time. Thank you !

2 december 2025
Review zonder uitnodiging
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Antwoord van wed2b - Bromley

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Beoordeeld met 5 van de 5 sterren

Really lovely and friendly staff.

Really lovely and friendly staff.
I actually brought a bridesmaid dress to wear as mother of the bride and ended up with a midnight blue satin dress for a Christmas wedding.

25 oktober 2025
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Antwoord van wed2b - Bromley

Thank you for your kind review, and for coming to see us! 💖 Best wishes, wed2b

Beoordeeld met 1 van de 5 sterren

Don’t go!

We should have walked out after using the toilet. Filthy and sanitary bin was overflowing. It was freezing inside and the carpet was dirty. Range of dresses very limited and despite what I requested, they could only show me two dresses that fitted the brief. Only to be told that it was a bad time at the end of the appointment. The dresses were approximately £800-£900 would then need dry-cleaned plus alterations which could be at least £300. What a waste of time! We looked at bridesmaid dresses but sizing was limited to try the style we would have liked.
I would definitely suggest going elsewhere.

8 november 2025
Review zonder uitnodiging
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Antwoord van wed2b - Bromley

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Beoordeeld met 2 van de 5 sterren

Lovely people but was upsold with…

Lovely people but was upsold with things added on I didn’t realise weren’t included in the cost, I should have asked more questions of course. I was however really surprised when I got home and checked the receipt and it just left me a bit disheartened and feeling a little manipulated with what had otherwise been a really exciting and lovely experience

1 augustus 2025
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Antwoord van wed2b - Bromley

Thank you for sharing your feedback, we understand that you have already liaised with our Customer Care Team regarding this matter. We can confirm that all storage items and accessories are all chargeable items, and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart and we hope we have managed to resolve everything for you. We wish you all the best for your special day. Kind regards, wed2b

Beoordeeld met 1 van de 5 sterren

Lovely dress but got completely…

Lovely dress but got completely destroyed by the tailor that was recommended by WED 2 BE. The terror that they created was not noticed until the morning of my wedding and completely ruined my day. This tailors do free cleans for WED 2 BE and claim to do a discount but that was also wrong. I was intimidated to the point of being scared when asking to sign a document to say I was happy with alterations prior to being able to see the dress….it was kept hidden until I agreed to sign the form.

4 juli 2025
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Antwoord van wed2b - Bromley

Your feedback is so important to us – thank you for sharing this Bonnie. We are incredibly sorry to learn of the issues caused. The individual seamstresses recommended by our stores are not directly employed by wed2b and operate as standalone businesses. Please reach out to our team at customercare@wed2b.com with further details in regards to the particular seamstress that you used, where we can then investigate this further. Best wishes, wed2b

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